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Examples of the 83,000+ reviews on PeerSpot:

Data Scientist at a financial services firm with 10,001+ employees
Real User
It is easy to handle unstructured data, but the installation is very difficult
Pros and Cons
  • "The tool is easy to learn."
  • "The installation is difficult."

What is our primary use case?

I am a data scientist. I use the solution to fetch and update data

What is most valuable?

It is easy to handle unstructured data with the solution. The execution is fast. The tool is easy to learn.

What needs improvement?

The product must be added to a cloud platform. The link to Oracle must be provided on the cloud platform. It will help people to integrate the tool easily. We need the solution mainly for updating or manipulating data. All DBs need a query. We need to see the processing speed and whether we can fetch more data. When we have data, we can push it in batches or push all the data simultaneously. Ultimately, it must be fast to complete the project faster. These things must be improved in Oracle.

For how long have I used the solution?

I have been using the solution for the last four years.

What do I think about the stability of the solution?

The vendor upgrades the database often. I am using Python 3.8.0. I am not able to install some Oracle tools with that version.

What do I think about the scalability of the solution?

There are 15 members on my team.

How are customer service and support?

I tried contacting the support team but did not get much response. So, I contacted my IT team, and the IT personnel helped me sort out the issue. I did not get any updates from Oracle, though.

How was the initial setup?

The solution is deployed on the cloud. The installation is difficult. I tried with cx_Oracle. It is too difficult. I work with a finance company. They have many privacy and governance policies. The main issue I faced was with the installation.

Which other solutions did I evaluate?

I also use Oracle Database. MongoDB is more difficult to learn than Oracle.

What other advice do I have?

If someone is working on a project that requires JSON, they might prefer using MongoDB. The choice depends on the project and the data we use. The product is good overall. There is an issue with installation, but the processing is fast, and we can update large amounts of data. If we need more analytics, we can choose MongoDB. Overall, I rate the product a seven out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: customer/partner
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Enterprise Monitoring Engineer at Sapiens
Real User
An open-source database that can be used to insert data
Pros and Cons
  • "InfluxDB is a database where you can insert data. However, it would be best if you had different components for alerting, data sending, and visualization. You need to install tools to collect data from servers. It must be installed on Windows or Linux servers. During installation, ensure that the configuration file is correct to prevent issues. Once data is collected, it can be sent to InfluxDB. For visualization, you can use open-source tools like Grafana."
  • "InfluxDB is generally stable, but we've encountered issues with the configuration file in our ticket stack. For instance, a mistake in one of the metrics out of a hundred KPIs can disrupt data collection for all KPIs. This happens because the agent stops working if there's an issue with any configuration part. To address this, it is essential to ensure that all configurations are part of the agent's EXE file when provided. This makes it easier to package the agent for server installation and ensures all KPIs are available from the server. Additionally, the agent cannot encrypt and decrypt passwords for authentication, which can be problematic when monitoring URLs or requiring authentication tokens. This requires additional scripting and can prolong service restart times."

What is our primary use case?

InfluxDB is a database where you can insert data. However, it would be best if you had different components for alerting, data sending, and visualization. You need to install tools to collect data from servers. It must be installed on Windows or Linux servers. During installation, ensure that the configuration file is correct to prevent issues. Once data is collected, it can be sent to InfluxDB. For visualization, you can use open-source tools like Grafana.

What needs improvement?

InfluxDB is generally stable, but we've encountered issues with the configuration file in our ticket stack. For instance, a mistake in one of the metrics out of a hundred KPIs can disrupt data collection for all KPIs. This happens because the agent stops working if there's an issue with any configuration part. To address this, it is essential to ensure that all configurations are part of the agent's EXE file when provided. This makes it easier to package the agent for server installation and ensures all KPIs are available from the server. Additionally, the agent cannot encrypt and decrypt passwords for authentication, which can be problematic when monitoring URLs or requiring authentication tokens. This requires additional scripting and can prolong service restart times.

For how long have I used the solution?

I have been working with the product for five years. 

What do I think about the scalability of the solution?

My company has 20-30 admins and 4,000-5,000 users. We have around 15,000 servers. 

How are customer service and support?

If you deviate from their documentation, they may refuse to provide support, stating it's not covered under the agreement. Additionally, their response times are slow, and they often suggest purchasing premium support for quicker resolution.

When you opt for premium support, they usually assign dedicated consultants. This means that whenever you encounter a problem, you have direct access to experts whom you can call, email, or engage in a call to resolve issues.

What's my experience with pricing, setup cost, and licensing?

The tool is an open-source product. 

What other advice do I have?

If you're considering using InfluxDB for the first time, I recommend trying it. It's an open-source database with the option to purchase enterprise support. 
When purchasing the TICK stack, I recommend you opt for premium support. Premium support can be beneficial, particularly when encountering configuration issues or other challenges. With premium support, you can quickly reach out for assistance via phone and work towards resolving any issues promptly. Otherwise, you may wait for up to another week to resolve the problem.

Learning to use InfluxDB is not necessarily easy for a beginner. It requires some understanding, especially in areas like automation and scripting.

I would rate it as an open-source tool around seven to eight out of ten. You only need to spend money on the resources, not much on the product itself. Essentially, you need to invest in the database.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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