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Data Cloud Reviews

Vendor: Salesforce
4.2 out of 5

What is Data Cloud?

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Data Cloud mindshare

As of August 2025, the mindshare of Data Cloud in the CRM category stands at 0.1%, up from 0.0% compared to the previous year, according to calculations based on PeerSpot user engagement data.
CRM Market Share Distribution
ProductMarket Share (%)
Data Cloud0.1%
Microsoft Dynamics CRM9.9%
SAP CRM9.1%
Other80.9%
CRM
 
 
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Data Cloud Reviews Summary
Author infoRatingReview Summary
Head of International Sales at a comms service provider with 51-200 employees4.0I manage the sales area, collaborating with contact centers using Session Border Controller. While it's a powerful tool, implementation and changes in Data Cloud are time-consuming. Despite complexities, post-go-live offers better business visibility and quicker decisions.
Director at a manufacturing company with 11-50 employees4.0I used Data Cloud CRM for a decade; while it offered strong analytics, scalability, and support, it was difficult to customize, costly, and complex to deploy, which led us to seek a more suitable and affordable alternative.
Regional Business Director at a tech services company with 51-200 employees4.5Data Cloud effectively unifies data across various product lines, enhancing synergy and providing insightful management data. However, its extensive customizability, while advantageous, also introduces challenging complexity akin to solving a massive puzzle.