BlueCat Integrity Reviews

Predominantly, my use cases for BlueCat Integrity include DDI, DHCP, and DNS services within our organization.

I like most about it that it is centralized, and that is the key point. Being able to understand the overall health and configuration of your environment from a single pane of glass is invaluable. Prior to this, I was running predominantly Microsoft-based services, which require you to log into individual devices or servers one at a time. BlueCat Integrity solves that problem tremendously for me. Within this enterprise, I have over 150 of these devices running around that I do not have to log into individually. I log into one location and centrally manage them all.

Centralized management is the number one and most critical advantage. Individually managing Microsoft DHCP or DNS servers is always not fun, but centralized management is a huge advantage for any grid-style DNS environments or DHCP environments. Between BlueCat Integrity and Infoblox, these are competitive products that compete against the Microsoft free tools. They are not free, but if you license them, I think you understand what I am saying. Compared to Microsoft, Microsoft is great for smaller environments. When you get into larger environments, it just becomes unmanageable. BlueCat Integrity really shines in that space.

They are killing it for us. It has been working so well and so nicely since we re-architected a few years ago. That was probably when I did my first PeerSpot review, as BlueCat Integrity picked up a bad reputation. It was not really BlueCat Integrity's fault. It was due to internal decision-making to try to figure things out on our own. We could not figure things out, so that is when I got involved and said, 'Let us get BlueCat Integrity in the arena.' We re-architected, redesigned, redeployed, and things have gone from zeros to heroes because of that.

There is not much to dislike about it. It is not a Microsoft product. It is based on Linux. I am a Microsoft guy learning to run these Linux environments. So there is a little bit of a learning curve there if you are not already a native or natural Linux user.

We do have to patch our environments, probably quarterly, with hot fixes or updates that we have to apply. Updates and maintenance and applying them could be improved. Unfortunately, we can only do them one at a time. We have to follow them sequentially. We cannot do them all in mass. That does become a problem for us, especially if we have a zero-day threat that is sitting out there that is live. If I cannot update my environment within moments, then I am challenged. In order to update this environment with 150 plus devices, I have to go through one at a time. That can take us several days to be able to patch.

Our API is the only automation capability. Our networking team who provisions our new networks as we build a new environment or a new site or we acquire a new organization handles a lot of that through automation via API. They provision and build up the permissions and rights and access model for each new network and sub-network. We are considering and trying to determine if we need to get even more automated and whether or not we need to leverage more API capability. We are building a team of automation engineers, and they are looking around and digging to find something to work on. We could do some more automation, but what would we do? We still have not figured out what else we would do.

For my team that runs the actual BlueCat Integrity environment, we do not use API automation. Our networking team who provisions and builds the new networks handles that via API. We have thought about going through more in-depth automation, but we cannot find a good use case for it in terms of what level of engagement we want to take with it and how dedicated we want to be to become a development shop. That is still on the wings and we are trying to figure out if this is something that we can handle, or do we continually have to rely upon an external developer. BlueCat Integrity does not develop for us. They have a certain level of liability that they will not accept when it comes to automation and scripting through their API. They say they will guide us, but they will not do it for us.

I have been literally using it for just about 10 years.

Every day, we rely on BlueCat Integrity. That was largely due to the fact that about two or three years ago, the failure rate in our self-made design was terrible. We were dropping hospitals all across the country, at least five a week, with upwards of 30 hospitals per month being impacted due to poor design choices. With the assistance of BlueCat Integrity and re-architecting, redesigning, and redeploying, our failure rate has gone to zero. Dropping 30 hospitals a month, where each hospital is hundreds of beds with thousands of employees, taking them offline is not a good thing. Since we have done our redeployment after last January when we finished, we have enjoyed a complete redeployment and for the last 15 or 16 months, we have had zero failure in the same manner that we were having 30 per month before.

If you do not design and deploy correctly, you can have lots of instability. Following proper design and good manufacturer's best practice recommendations, stability has been exceptional.

Scalability is great as well. We could just plug as many devices as we want into the environment and continue to grow it. Currently, we are at over 150 BlueCat Integrity devices, running at least 70 primary mainstream hospitals and over 1,200 clinical locations. Scalability is great.

It was very easy with guided assistance from BlueCat Integrity teams. The key reason why it made it so much easier for us is that we opted for a premium level of support. We did have to upgrade our support level to really get BlueCat Integrity to participate and help us redesign. That is not their fault. That was us choosing to be cheap the first time around by not purchasing an appropriate level service contract. Once we got that, those guys were really champs and helped us through it.

It is all a matter of which support tier you subscribe to. We have opted for the premium tier here now. That affords us a dedicated team lead that we talk to on a monthly basis. He reviews our conditions. We have come to know each other by first names. He knows our environment, and we know how they operate. At that tier, when you are willing to pay for it, their support level is impeccable. If you go with free or basic support, then you are at the mercy of just about any other support organization, getting the random luck of the draw on which engineer picks up the phone and you have to educate them on what your system is or what your environment is. Having a dedicated support team and a dedicated Customer Success Manager has been immensely helpful for us.

I think the pricing is extremely fair, and if you go to other grid-based services and other competitors in this space, there are not many that I know of. Infoblox is the big one. I am in the middle of assessing and understanding Infoblox's pricing models, but I already know that they are three times what I am paying for BlueCat Integrity.

Centralized management is the biggest selling point that BlueCat Integrity has got. That is the main reason I appreciate the product. All day, every day, I believe this is true. Left to humans, we will screw it up. Some of our automations that are there for provisioning are working great. Now we are trying to figure out how we grow and become a little bit more mature in our space, and we have got an automation team actively investigating ways to improve our scenario.

Large grid style DDI implementations aren't for everyone. If you're in a smaller organization, where you might only have a handful of devices, you may not be able to justify costs of running a DDI solution. The value really starts to grow when you have dozens or hundreds of devices that need management. A single pane of glass and single point of administration is invaluable to enterprises. Instead of having to uniquely administer individual DNS or DHCP servers, you can do it almost 100% from a single Bluecat Address Manager interface. But, if you are an enterprise, you can expect to centralize and reduce your efforts. Our Bluecat SME can just about handle the entire operation himself with about 1/3 of his time dedicated to Bluecat. His other time is available for other support/engineering needs. We do have a few folks trained up though, to eliminate a single point of failure in our personnel.

I love a lot about it. Is it perfect? No, there is still some opportunity. If I had to give an overall score, I would give it a nine.

I work as a SOC for DDI. I have been working in this domain for the last nine years, and my total experience is 12 years. I have been using BlueCat Integrity to host our DDI services for one of our elite customers in the aviation industry. We use BlueCat Integrity to manage internal domains, domain records, and their zones, and we are managing their DHCP scopes for more than 170 sites. We used BlueCat Integrity over Infoblox solution to migrate all the services from Infoblox's legacy solution to BlueCat Integrity.

BlueCat Integrity is a straightforward tool that supports all the basic requirements to host DDI services. One of the best features is its ability to have at least three BAM servers in a redundancy failover setup, which really helped to make the BAM highly resilient. In case two of your main sites go down, it can failover to the third site, which is very effective in case of a disaster recovery. Overall, BlueCat support is also good. We received relevant support from the BlueCat product team for whatever issues we faced during the implementation of the product, and it was up to the mark.

BlueCat Integrity supports automation via REST API, with which we were able to automate the standard DNS workflow request by using Python scripts in which API V2 version was very helpful. They have a built-in Swagger portal which helps to simulate API calls, and using that, it was pretty easy to design the framework and the code to implement DNS automation.

BlueCat Integrity has really brought a positive impact on the new environment because the ease of implementation and the support from the product team was very good. We were able to implement BlueCat Integrity with their other different products including BlueCat Gateway solution, with which we were able to put different uses of DNS in different categories.

BlueCat Integrity overall is a very mature product. However, the console and the web interface do require built-in features which they have improved in their 25.0 version.

They need an improvement in out-of-the-box features wherein they can enable the backup feature to be taken from the GUI itself. The documentation also lacks in the basics of providing what needs to be configured while implementing that solution.

BlueCat Integrity does not offer all the features out of the box, and the customization with BlueCat is very limited. One has to be very clear with their requirements in terms of what they want to achieve in the target design before making a purchase decision.

Overall, this is a good tool, though it needs a lot of improvement in terms of customization and helping customers to effectively deploy the environment according to their requirements. They need to pick up on the areas where other OEMs are pretty good, such as having Kea-based DHCP engine.

I have been using BlueCat Integrity for the past three years.

BlueCat Integrity is stable.

In terms of scalability, we can deploy the servers on demand, and if we have the virtual infrastructure up and ready, we can scale without a need for licensing because our current business licensing model is not on the basis of the number of handles.

BlueCat customer support is really friendly. We have a weekly call set up with BlueCat support team wherein they address all the open issues in our environment. In case we need immediate support with any issue, they engage the engineering team and try to resolve it as soon as possible.

Customer support is good. As we are on the platinum services support model, we get a turnaround time to attend to any issues.

Previously, we used Infoblox NIOS solution. The reason for switching from Infoblox to BlueCat was the business split in the customer environment. Infoblox was a legacy solution and was retained by a different business. BlueCat was the new OEM used in the new business setup.

The process for migration from Infoblox to BlueCat Integrity was easy and yet complicated because we had BlueCat support and professional support, but we did all the migration during specific change timelines. We used to open each site which hosts a local DHCP and DNS solution. We migrated on a site-by-site basis. It was a pretty streamlined process because there was a transition team who did a discovery for the entire site and informed us about how many scopes and what domains are in use for that site. We staged all the required DHCP scopes, IP addresses, and DNS domains along with the records before the migration window, and on the day of the migration window, we only needed to update the DHCP helper address. Once the traffic came to the new DHCP server, the new DHCP server gave the new DNS server information, which cut over the entire traffic for that site.

There were many times where we had a requirement to import bulk configuration to take over the sites from the legacy environment to the new environment. We used to reach out to the professional services team with raw data in the desired format, which they would digest, and within a couple of days, we would get the XML file which BlueCat migration engine supports. We would import that file and make the environment stage before the big migration day. We got help from the BlueCat support team in this way. There were many times we reported bugs in the product, which they were able to identify with the help of their engineering team and they opened the product enhancement feature or were able to provide the fix for that issue in the next hotfix.

We did see a return on investment as we only have a team of six who are managing BlueCat Integrity infrastructure 24/7, and with the help of automation, we were able to reduce the headcount as we automated most of the requests using BlueCat Integrity API.

I was not a part of pricing, setup cost, and licensing as it was done by the customer itself.

We did see a cost reduction in overall infrastructure as BlueCat Integrity offered services at much more effective rates compared to other OEMs.

We did evaluate different products including EfficientIP and Infoblox.

We are using BlueCat Integrity's robust APIs to automate our DNS standard changes for adding DNS records including A records, CNAME records, and PTR records. We are also using APIs to automate the IP allocation and DHCP requests.

We are not using BlueCat Integrity's intelligent NetOps capability in our environment.

BlueCat Integrity performed a very good job in meeting the hybrid environment requirements and met my expectations. I would rate this review as a 9 out of 10.

BlueCat Integrity serves as our centralized DNS, DHCP, and IP address management platform, giving us a single platform to manage network services and maintain visibility across devices and sites, while also reducing manual configuration and human errors. We use its REST APIs to automate tasks such as DNS record creation, IP allocation, and DHCP provisioning.

Regarding how we use the REST APIs, an example I would give is automating the DNS record and IP provisioning. When a new server or application needs to be onboarded, our automation calls the REST API with the required hostname, IP, and network details, allowing BlueCat Integrity to create or update the relevant resources, thus making repetitive provisioning faster and more consistent.

BlueCat Integrity has given us centralized visibility and control, reducing the amount of manual configuration. The REST APIs help us automate repetitive tasks, improving consistency and saving our team's time when managing a large network environment.

Regarding outcomes or metrics, the biggest is the reduction in manual effort through centralized DDI management and API-based automation. While I don't have formally measured data, I have seen at least 20 to 30 percent savings in time and resources, leading to significant reduction in manual effort through API automation.

BlueCat Integrity has certainly helped us reduce human error by centralizing DNS, DHCP, and IPAM management while providing validation during configuration changes. The REST APIs minimize repetitive manual provisioning, making the process more consistent. Though I don't have a specific percentage of reduction formally measured, the impact on day-to-day administration is noticeably positive, helping avoid configuration mistakes.

BlueCat Integrity has helped us reduce downtime by enabling our team to identify configuration issues more quickly and minimizing errors from manual changes. While I don't have a formal number, I would estimate one hour of downtime is reduced per day.

BlueCat Integrity has helped us consolidate several network management functions into a single platform, thus allowing us to handle DNS, DHCP, and IP management centrally and eliminating the need to switch between separate tools, resulting in improved visibility and a consistent configuration across our environment.

BlueCat Integrity has freed up IT staff time by reducing manual administration through REST API automation, which has also cut down on routine manual work. I would estimate this has saved about one hour per day.

BlueCat Integrity provides a good level of peace of mind because centralized management of DNS, DHCP, and IPAM gives the team better visibility and control over critical network services. Its reliability and automation further reduce risks of manual configuration errors, making daily operations easier to monitor and troubleshoot.

The best features that BlueCat Integrity offers for me and my team are the centralized DNS, DHCP, and IPAM management along with the single pane of glass visibility it provides across the network. I find the REST API automation very useful for automating DNS record, IP allocation, and DHCP-related tasks. The platform's reporting and monitoring capabilities help with troubleshooting and maintaining visibility, while the role-based access and the backup failover capabilities are useful for maintaining control and reliability in a large environment.

Integration is definitely one of the standout areas, particularly due to the REST APIs and the combination of centralized management and API-driven automation, making it particularly useful in larger environments.

Based on my experience, BlueCat Integrity is relatively easy to use once you become familiar with the platform, as the centralized management simplifies day-to-day administration and reduces the need to work across multiple tools. It requires only one tool, BlueCat Integrity. However, the web interface can sometimes be complex, and some features are scattered across different areas, which may make new users hesitant to navigate. I find it easy to use.

BlueCat Integrity provides us a single pane of glass view for our IP address space and related DNS and DHCP services, which is incredibly important for our team as it centralizes visibility rather than managing different network services through separate tools, making it easier to identify configuration issues and maintain consistency across sites while reducing manual errors in our daily administration.

For improvements to BlueCat Integrity, I believe the look and feel of the web interface could be enhanced to make it more intuitive and consolidate commonly used features, allowing for easier access. Clearer guidance in the documentation on basic setup, troubleshooting, and automation would be really great as these are regularly needed.

One of the improvements I would like to see is stronger built-in security and DNS hardening guidance, particularly for externally exposed domains.

I am taking one point off because the user interface and documentation can be really improved.

Governance and security are important areas to consider, especially as AI capabilities become more integrated into network management. I would like to see clear controls around access and data handling accountability, with transparency of the AI-driven recommendations. Notably, stronger built-in security and DNS hardening guidance would help teams configure and operate the platform securely, particularly for externally exposed domains.

I have been using BlueCat Integrity for about eight or nine months.

BlueCat Integrity is stable and reliable in my experience.

BlueCat Integrity scales well as the network environment grows, making it easy to manage additional sites, networks, DNS zones, and IP addresses without needing a separate management process.

Customer support is quite good. I have found them to be very responsive and knowledgeable, especially regarding configuration issues or troubleshooting. I would rate customer support a nine out of ten.

Previously we used Infoblox for DNS, DHCP, and IP address management, but we switched to BlueCat Integrity for its centralized DDI management and stronger automation capability.

BlueCat Integrity is relatively easy to deploy, implement, and integrate into our environment, as it is manageable and allows for easy testing. Although deployment complexity may vary based on the environment size, straightforward setups can be managed easily, while larger environments or migrations require more planning. The REST APIs are particularly beneficial during integration and automation tasks related to DNS record creation, IP allocation, and DHCP provisioning.

I assess BlueCat's professional services and support positively, as their support team has effectively addressed installation issues and migration challenges, making regular support interactions and access to knowledgeable engineers valuable when integrating this DDI into a larger environment. Professional services can be particularly helpful for complex deployments involving migration and bulk configuration, which smooths the implementation process.

We have seen a return on investment in the form of saved time and money, as there is a positive outcome from reduced manual administration and improved automation, allowing resources to focus on higher value work, saving a considerable amount of time on repetitive tasks through API automation.

Regarding cost and licensing, my experiences are positive. The cost is reasonable given the centralized control over multiple applications, although initial setups require planning especially in larger environments.

We evaluated several DDI solutions before choosing BlueCat Integrity, including Infoblox and EfficientIP, with a focus on centralized DNS, DHCP, and IPAM, automation capability, integration, and scalability.

BlueCat Integrity deserves a rating of 9 out of 10 because it provides strong decentralized DHCP and DNS and IPAM management, along with good management of automation capability, and we have reliable performance.

While I understand AI is here to help, I believe we need to treat BlueCat Integrity's AI as guidance that should be validated against actual network configurations and operational data, especially expecting clear explanations of how recommendations are generated, along with auditability and confidence indicators to help trust and utilize the AI output in production environments. Although I don't have enough hands-on experience to provide a specific accuracy percentage, I feel it would be somewhat trustworthy.

In our organization, BlueCat Integrity is primarily deployed in a hybrid cloud environment, with infrastructure mixed across different environments.

We utilize a hybrid cloud environment with BlueCat Integrity, but I don't have specific information to confirm which cloud provider, so I would not specify AWS, Azure, or any other without verification.

If an organization has a small and relatively simple network, separate tools may be sufficient. However, as the number of sites, devices, IP addresses, DNS zones, and DHCP services grows, managing them independently can become challenging and prone to manual errors. Thus, using BlueCat Integrity provides centralized visibility and automation, so I would recommend evaluating it based on the complexity and scale of their environment.

My advice to others considering BlueCat Integrity is to plan beforehand and get hands-on experience with how BlueCat Integrity operates, ideally running a proof of concept to manage a complex DNS, DHCP, and IPAM environment for real-time familiarity, evaluating the user interface, integration, licensing, and security requirements tailored to your specific context.

BlueCat Integrity is one of my main roles here, and we use it a lot. We use BlueCat Integrity as our main DDI function. DDI stands for DHCP, DNS and IPAM, and we use the full functionality that BlueCat Integrity provides to us.

For example, regarding DNS, which is the most important functionality of the DDI, we depend on other products, even if they are BlueCat products, to provide us with categorization of external DNS.

In our company right now, we have more than 1,000 domains and we have a couple thousand networks. We are a company that has more than 300 locations and around 100,000 employees. With one person, it is not sufficient for our needs. However, it depends on the size of the company. If the company is a little bit smaller, one person for sure can take care of it. In my specific case, a team is necessary because of the scale and how large we are.

BlueCat Integrity is a very mature and reliable product, and we really love it. BlueCat has other products that we use as well, but this one is the base. If this one is not working well, it would not be a good product, and we would not even be using the other ones. We can say it is extremely mature and reliable, and these are the things that I like the most about it.

BlueCat Integrity provides a single pane of glass view of our IP address space for us, for sure. That is true.

It is extremely important. Otherwise, it would not be something that we would be using. For example, as I mentioned, BlueCat has even other additional products, and one of the things that we request them all the time is to integrate these other products in the single pane of glass, even though if it is not the core of DDI. This is pretty good, what they are doing, and they are improving and evolving it a lot, which is something we appreciate.

I would say yes, BlueCat Integrity has helped me to reduce human error in practice. The interface is pretty good and it has some automatic verifications that can be done.

Regarding what I dislike about BlueCat Integrity, they have improved the interface right now. It is more modern, and we are even using the new version. All the automation is good. I believe they could add more security features embedded in the product. Security features would be something that I would suggest.

For example, regarding DNS, which is the most important functionality of the DDI, BlueCat Integrity could suggest specific hardening on the DNS configuration when we are talking about the DNS records themselves. One thing I would love is whenever I configure a domain that is externally exposed, BlueCat Integrity could provide additional security guidance.

I specifically started to use BlueCat Integrity when I joined CGI around eight years ago. However, CGI has had it for longer than eight years.

The stability of BlueCat Integrity is pretty good. I do not recall the last time we had a very important incident with DNS. It is really pretty stable. This comes to the thing that I mentioned in the beginning. BlueCat Integrity is a platform that is mature and that we can trust.

Regarding scalability, our solution has so many servers and so much redundancy, and we did not even get into a point where we needed to add more servers because of load. We are pretty overprovisioned. If you need to add additional devices and if you know how to do it and if you need to increase your size, it is easy if you know what you are doing. The scalability of the product is pretty good. It is easy to replicate, create new sites, and expand the system.

I have contacted the technical support or customer support every week. I believe that we have the premium support regarding the quality and the speed. The support is excellent. We have a good relationship with them. When you have an issue, you know that the issue is not only yours, but theirs as well. The way I am talking to you reflects that I really appreciate this vendor. It is easy to work with them. Until now, I would give the support a score of 10. They have been doing a very good job.

I did not use a commercial product previously. I only used freeware tools. For example, the DNS server which is BIND. BlueCat Integrity actually relies on BIND as well. What BlueCat Integrity does is provide orchestration and management, a layer above BIND that helps us a lot with the management of everything. I have never used a product that was comparable. I used a little bit of SolarWinds, but I would not be so prepared to compare both. There are other IPAM solutions in the market. However, with the extent of BlueCat Integrity usage that I have as well as the experience, it is difficult for me to compare with the other ones because I used them briefly.

The initial deployment of BlueCat Integrity is easy. It is pretty good.

One person can do the deployment, but it really depends on the size of your company or the size of your installation. In our company right now, we have more than 1,000 domains and we have a couple thousand networks. We are a company that has more than 300 locations and around 100,000 employees. With one person, it is not sufficient for our needs. However, it depends on the size of the company. If the company is a little bit smaller, one person for sure can take care of it. In my specific case, a team is necessary because of the scale and because of how large we are.

If you ask me this question in six months regarding the pricing of BlueCat Integrity, I probably will have a better idea because it is a renewal time. I can tell you it is expensive or cheap, but I do not know what the market is charging for this product specifically. I am a technical person, not from procurement. Perhaps we are paying a price that is a lot for what the market is requesting for this kind of solution, or perhaps it is not a lot. The price I would like to pay does not necessarily mean that the price that the market has for this kind of solution. According to what I know, it is a fair price. However, I cannot tell you a lot more than that.

BlueCat Integrity's automation capabilities are pretty good, and we have been using it a lot. I would rate this review a 10.

My main use case for BlueCat Integrity is managing IP addresses and managing DNS, which was the primary focus for using BlueCat.

I actually used BlueCat Integrity for several different projects where we had to create a new DNS name for the website and also to add an IP address for that site, which was the main case. From there, we were creating new IP addresses, adding or matching DNS names, and that was the extent of my usage.

In my opinion, the best features BlueCat Integrity offers are automation. However, I wouldn't say the user interface is friendly—it's very complex, and I found myself stuck a couple of times finding some features that I wanted to find, even very simple features. So I wouldn't say it's user-friendly, but definitely automation, reporting, and integration are very fast and convenient to set up. The interface should be more intuitive and more user-friendly.

The features are fine, as I mentioned before. Just the interface itself has to be improved, and that's my opinion.

BlueCat Integrity has definitely impacted our organization positively by improving visibility. I wouldn't say it reduced errors, as we had a colleague who unfortunately didn't know BlueCat well and made a couple of mistakes that actually brought the site down for Loyalty One. We had to find a workaround and fix it. Visibility I would say improved, but because of the main issue that BlueCat has—which is the user-unfriendly interface—it made my coworker make a huge mistake. Other than that, everything else is fine.

Improved visibility has helped my team track resources more easily, which I would say is very good and very helpful.

BlueCat's approach to customer relationships has definitely influenced my experience with their services positively, as communication was better, and we had everything in place. We used only one service instead of five or six different tools, making it easier because integration covers everything in BlueCat. This definitely improved our efficiency and communication between teams, as many teams were involved in servicing and administering BlueCat, so it was much easier for us to complete one part of the work and then let the other teams continue.

I would say BlueCat Integrity can be improved by enhancing the web interface itself. Some parts could be more intuitive and maybe packed in one place instead of being scattered around.

The needed improvements cover just the web interface, which I would definitely improve, as everything's a little scattered around. Perhaps the different features can be consolidated in one place.

I have been working in my current field for the last three to three and a half years.

BlueCat Integrity was stable.

The scalability of BlueCat Integrity was fine. I liked it—it was very effective and scales up as much as needed, whatever the case may be. I would say from one to ten, it's an eight or a nine.

My experience with customer support was very good. We had not major issues, only minor ones working with BlueCat and their support team. We had premium support, obviously at additional cost, but they were very responsive and helpful with various cases we had. I would rate customer support an eight or nine for sure as that was the good part about BlueCat.

I would rate customer support an overall nine.

I haven't evaluated other options before choosing BlueCat Integrity, as BlueCat was already established in our company, and they never switched to anything else. I'm not sure about other options before BlueCat as there might have been some, but I know that they chose BlueCat probably because of its features. Although the user interface isn't as friendly, it's still great because instead of using five tools, you have one.

There was a return on investment. I'm not sure about the money saved, but probably the consolidation of five different tools into one BlueCat solution did provide savings. I wasn't sure about time saved, as a lot of people struggled with the user interface, which was a missing point when using BlueCat. Many people were involved in using BlueCat, so I wouldn't say there were fewer employees needed—maybe more employees were needed than fewer.

I couldn't say much about BlueCat's licensing model as I wasn't the main person or a decision-maker on how the license should be applied and how much budget should be allocated. I think the product itself is not that expensive, and it is very useful, and the renewal process is very easy. I wouldn't say it's expensive, and it helped a lot to comply and to have all the things, especially with the DNS and IP addresses, finished in no time.

I can't tell you much about pricing, setup cost, and licensing as I was the end user of BlueCat. I heard that it wasn't that expensive, and what BlueCat offered for the price was very worthwhile.

My advice for others looking into using BlueCat Integrity is that it is definitely a good product and worth the money. It has a lot of good features, probably improved features since I used BlueCat. Everything is combined in one tool, which is great. However, it's not easy to use, and as I mentioned before, it requires some improvements. Overall, it's a very good product. I would rate this product an eight out of ten.

While working as a core services engineer, I utilized BlueCat Integrity for our DDI solutions. Currently, I am working as a cybersecurity subject matter expert at HCL Technologies, and when I was using BlueCat Integrity, I was working at Autodesk.

We were using BlueCat Integrity for our DDI solutions including DNS, DHCP, and IP address management.

From a network security perspective, we were not using many features of BlueCat Integrity. For network security, we mostly used our network firewalls and other tools. We employed some IP safelisting features, but most of the network security tools were outside of BlueCat Integrity's scope. Back when I was at Autodesk, we were not utilizing much of those features.

For the networking aspects, we were only using IPAM and DHCP through BlueCat Integrity, and those functionalities were really good. We never had any trouble with them.

In my opinion, BlueCat Integrity's best features are the automations, which were much easier compared to our previous product, Infoblox. BlueCat Integrity gave us a lot of API features and many integrations were easier, providing us with in-depth access to the systems that we used, whereas Infoblox offered very limited access. With BlueCat Integrity, we had access to the configuration files.

The primary benefit my previous company realized from using BlueCat Integrity was that it was very cost-effective. When we compared the price, it was much better compared to the other vendor we had. Our deployments were faster, with all operational tasks being much easier compared to the previous solution.

We were using BlueCat Integrity APIs for a lot of automations for some of the projects that wanted to manage their resource records on their own. We provided them with API access and they were able to manage everything without needing the support of an operational engineer, allowing them to manage everything by themselves.

In my opinion, BlueCat Integrity could be improved as it still has some bugs that they are consistently fixing. I noticed that when we upgraded and performed a reboot, some configurations, such as enabling encrypted notifications, would get reverted. I understand they are addressing these in upcoming updates. Those were my past experiences, and while I did encounter some bugs, I noticed they are prompt in fixing them in the very next patches. Apart from that, I did not face many issues that I could suggest as improvements.

I used BlueCat Integrity for three years.

I would say BlueCat Integrity's stability is good, though I believe Infoblox is more stable.

We encountered a couple of situations where our BlueCat Integrity Address Manager was in a hung state, requiring us to rebuild it after performing an upgrade. This issue arose around twice, but it did not impact our productivity, as all other BDDS machines worked intact, and we never faced productivity impacts. However, having to spend some time redeploying the machine was a nuisance.

BlueCat was very much supportive. We had weekly meetings with BlueCat engineers and their dedicated managers, consistently receiving updates on product releases, patches, options, improvements, and everything on a very timely basis via newsletters and emails. The support from BlueCat was exceptional, as all issues were addressed without any major impacts, with support being very quick and faster compared to the previous vendor we had.

I would rate BlueCat Integrity's support a perfect 10 out of 10.

Our previous vendor was Infoblox, and we switched primarily because with Infoblox, we usually had to go through the L1 engineer who took time to escalate to the next level, making it a lengthy process. However, with BlueCat Integrity, we had dedicated engineers who were really proactive. When we had issues and reached out, BlueCat Integrity was prompt, with dedicated engineers usually joining us very soon after we opened the ticket. If the dedicated engineer was not in shift, for priority issues, we always got immediate assistance. For non-priority issues, dedicated engineers joined us as soon as they were available in shift, meaning we never felt lost in using BlueCat Integrity.

My experience with deployment was that it was straightforward and very easy. We had documents along with support from BlueCat Integrity engineers, making everything easy to understand. It was not complicated, and since we already knew the technology, deploying and configuring was easy. After the initial setup, we added more nodes to our existing setup, which was all easy.

I was involved in the deployment of BlueCat Integrity.

Our deployments were faster by at least 30 to 40%.

Regarding BlueCat Integrity's licensing model and its impact on budgeting and renewal processes, I am not really involved in that. Management levels and architects usually handle pricing and renewal discussions, and we just get an overall idea. I am not sure about the figures they discuss.

BlueCat Integrity really met our requirements and needs, as we always had all the functionality we wanted.

I have nothing additional to add about BlueCat Integrity beyond emphasizing the support we received from BlueCat Integrity. Their support engineers were really well-equipped with the knowledge to handle any issue relevant to our infrastructure configurations, the BlueCat Integrity product, or core technologies. We always got support for our issues, and everything was resolved quickly, with their team being very fast in reproducing issues in their labs and providing a solution.

I rate BlueCat Integrity at 9.5 out of 10 overall, only because of some stability issues; otherwise it would be a perfect 10.

I currently integrated BlueCat Integrity with AWS and GCP, supporting multi-cloud environments. BlueCat Integrity helps manage the IPAM structure in a unified manner through a gateway that integrates between AWS and BlueCat Integrity, allowing the use of multi-cloud environments.

To use BlueCat Integrity effectively, understanding the cloud infrastructure for AWS and GCP is necessary, including VPC creation and subnet management. Integration of both AWS and on-premises environments with BlueCat Integrity is straightforward, aided by the Cloud Discovery and Visibility tool that reflects AWS subnets and host names into BlueCat Integrity's IPAM tool.

BlueCat Live Assurance is one of my favorite features, as it allows monitoring of all devices and BlueCat Integrity servers easily. BCLA works very well in BlueCat Integrity's infrastructure environment and is user-friendly, supporting seamless API calls for integration with cloud environments.

BlueCat Integrity provides a single-pane-of-glass view of the IP address space through integration of all infrastructure with BlueCat Integrity's Address Manager.

BlueCat Integrity significantly enhances network stability with its DDI solution, handling DNS resolutions and DHCP services efficiently through BlueCat Integrity's Address Manager.

When evaluating BlueCat Integrity, challenges with dynamic DNS updates were encountered, but configuration issues can be fixed to mitigate those. Unlike QIP, BlueCat Integrity presents some complexities, yet its monitoring capabilities through BCLA allow for efficient handling of server issues.

If version 2 of the API were available, it could enhance automation and scripting capabilities significantly, which may be released in the future.

Currently, there are no missing features in BlueCat Integrity that need to be included for current operations.

I have used BlueCat Integrity used as a DDI solution for the past eight years.

BlueCat Integrity helps maintain uptime with a 100% SLA, though issues like CPU utilization can cause downtime, which is a common challenge in any organization.

When downtime occurs, new VMs must be built using snapshots from existing servers, which is time-consuming. BlueCat Integrity provides a 100% SLA for support, ensuring immediate assistance during server issues.

Server decommissioning requests can be raised by the team, allowing for effective management of server resources.

BlueCat Integrity's professional DNS and support services are excellent, and I would give them a rating of ten out of ten for their professional assistance.

QIP and VitalQIP were previously used before migrating to BlueCat Integrity, but Infoblox was never used.

Compared to other tools such as Infoblox and QIP, BlueCat Integrity offers a superior GUI, which is more user-friendly, making it easier to understand and configure.

The migration to BlueCat Integrity was driven largely by cost-effectiveness, as it runs on Linux-based servers, while VitalQIP was more expensive.

The overall cost reduction is not entirely certain, but having a single IPAM solution throughout the current infrastructure promotes cost efficiency, especially since both physical servers and cloud-based solutions like AWS or GCP can be supported.

BlueCat Integrity's automation capabilities are leveraged, especially through the gateway with GCP, allowing automatic registration of host names in BAM whenever a virtual instance is provisioned using APIs. This automation enables bulk creation of subnets or DNS A record entries easily, preventing manual errors.

A single-pane-of-glass view is important for the organization because other environments like AWS and GCP do not support DNS and Route 53 effectively, making BlueCat Integrity the single source of truth for IPAM.

BlueCat Integrity helps avoid human errors by integrating AWS and BAM, ensuring that subnet creations in BAM do not duplicate any existing ones in AWS or GCP, thus reducing manual errors through automation.

My overall review rating for BlueCat Integrity is nine out of ten.

We have used BlueCat Integrity for our internal project, which uses BlueCat to find geo-locations of different sites, and then we use them for other purposes internally.

This project is called Network Geo-location. We use C#, YAML parser, BlueCat Integrity, ServiceNow, and the network geo-location fetches the ranges of IP addresses with CIDR values. We then use these to fetch location from ServiceNow and maintain a collection of that in a YAML file, which we later use in our internal app called Boomerang. We check what different IP locations we have and which IP the user is coming from, so we can restrict users who are logging in.

We had to implement a feature to restrict users coming from different IP addresses, and BlueCat Integrity helped us achieve that. It helped us restrict users coming from different locations.

Users could have been coming from different locations that are not restricted. Any outside user could have come in as well. For example, if we restrict users to only coming from Europe, they could come in from Africa. By restricting users based on IP addresses, we reduce the risk of people accessing the website from other locations. Users can only come from the locations we specify, and that's how we create metrics and all the information, ensuring only valid users are coming to the website.

BlueCat Integrity helped reduce human error. Before, we used to have Excel sheets of IP address ranges. Now BlueCat Integrity provides us all the security and everything related to IP addresses and geo-location. With the manual work, there used to be errors related to geo-location and IP address, but now it's much better and we don't see any errors.

It helped reduce downtime because before it was manual work. Now it's all computerized with no errors.

The ranges of different API endpoints that BlueCat Integrity offers are really useful.

We currently use it for geo-locations, and we only use those endpoints. However, we haven't used the other endpoints so far.

Security-wise and governance-wise, it's quite strict. As I mentioned, it's related to different IP address ranges. When we specify ranges that we like, then it only gives us back those locations that we're interested in and it doesn't allow outside users. So it has quite good security.

The accuracy and reliability is to the mark. Whatever parameters we pass related to IP addresses, it gives back correct results, and we have verified it.

It is easy to use.

We would find it useful if BlueCat Integrity could provide a dashboard where it gives us information such as what endpoint we're using, how many times an endpoint has been hit, and what other endpoints are available that we can utilize. A dashboard with metrics, reports, and everything would be useful.

We have used BlueCat Integrity for almost two years in my company.

BlueCat Integrity is stable so far.

We are using a few servers, and we deploy to different nodes. If one server is down, it switches to another server. It's on Azure, so it's scalable.

Our internal customer support is good. If there are any issues with users trying to log in from different restricted zones, then they provide support.

We haven't used any other solution previously. It was all manual work before, so we went directly to BlueCat Integrity.

The main initiative was automation. It was manual before, so BlueCat Integrity automated our processes.

Another team set it up for us, and then we use the endpoints and do the development work.

We needed fewer employees. Before, it was manual work. We saved money because we don't have to employ people to do the manual work, as it's all automatic. The company saved money in the end.

The setup is all managed by another team. We were only doing the development work.

It was all manual work before. Our management did research and found BlueCat Integrity, and they started using it.

BlueCat Integrity helped our team achieve the results we tried to achieve. We only focused on one area related to IP address ranges and achieved that, so we haven't fully utilized BlueCat Integrity. If we utilized everything and all the aspects and endpoints, I would have given a rating of 10. I gave BlueCat Integrity a rating of 9 out of 10.

If anyone wants to use BlueCat Integrity, they should look at all the aspects of BlueCat Integrity, not just one area. Then they can start using and getting the benefit of that.

My main use case for BlueCat Integrity is that it is a very good platform, especially for the automation of DDI day-to-day operations, and the platform offers excellent integration with the observability platform as well.

A specific example of how I use BlueCat Integrity in my day-to-day operations involves the situation with ES 2026 and 2025, where I upgraded the product from 9.x to 9.4.2, and I utilize it for DNS records creation, zone creation and deletion, and for managing DHCP by allocating IP addresses and checking for IPAM.

BlueCat Integrity has positively impacted my organization by significantly reducing licensing costs compared to Infoblox, as we can spin up multiple virtual appliances with a one-time charge.

BlueCat Integrity has absolutely helped reduce human error by avoiding mistakes through its integration with observability tools.

In terms of reducing downtime, the flexibility with virtual instances means that during recent migration projects, we saved significant time and reduced downtime to just one hour during updates.

Regarding tool consolidation, BlueCat Integrity enables integration with cloud products, allowing for effective management of IP blocks and DNS zones.

BlueCat Integrity has helped free up my IT staff for other projects, saving them considerable time in operations.

The peace of mind that BlueCat Integrity provides is significant, as it is essential for managing an enterprise's DDI requirements smoothly.

The best features of BlueCat Integrity in my opinion include IP block assignments, netmap, network views, reporting, inbuilt observability, and IDM, which do not require purchasing extra from Infoblox.

Out of the features I mentioned such as network views, reporting, and strong automation, I rely on workflow automation the most in my day-to-day because it allows us to concentrate on other tasks by streamlining processes.

I evaluate BlueCat Integrity's performance in supporting hybrid infrastructures as very good, with flexibility in using both physical and virtual appliances.

One missing feature is the ability to create a subnet easily, similar to Infoblox, and the user interface could be more user-friendly for searching zones or PTR records.

The improvements in BlueCat Integrity could focus on making the interface more user-friendly and ensuring that critical records such as PTR records are visible and manageable.

Additional improvements needed would include enhancing the functionality of the name server groups to support multi-primary configurations, as these need to work better when deploying zones.

I have been using BlueCat Integrity for years.

BlueCat Integrity is stable, although it does have issues with the XHA which is not as mature as I had expected.

The scalability of BlueCat Integrity is very good, allowing for extensive flexibility in managing BAM and BDS nodes as needed.

Customer support for BlueCat Integrity is good; we receive prompt assistance for severity one or two cases based on our needs.

Previously, I used Infoblox but switched to BlueCat Integrity due to its exorbitant licensing costs, leading to a seamless migration for our internal DNS and DHCP purposes.

Key drivers for moving to BlueCat Integrity included our automation initiatives and cloud projects, both of which are essential for our needs.

BlueCat Integrity has helped reduce our total cost of ownership by approximately twenty to thirty percent compared to previous products.

Assessing changes in TCO based on BlueCat Integrity usage is manageable; we regularly meet with our dedicated BlueCat Integrity service manager to keep track of costs and scaling.

I have indeed seen a return on investment with BlueCat Integrity, although I do not have specific numbers at the moment.

Previously, I used to work with the Infoblox product line where the licensing was easier, but I appreciate that BlueCat Integrity allows us to install any virtual appliances without complicated SKU restrictions.

My impression of BlueCat Integrity's licensing model is positive, as it is a one-time license cost that greatly impacts budgeting and renewal processes, avoiding ongoing charges for feature usage.

Before choosing BlueCat Integrity, I evaluated other options including Infoblox, which we previously had in our environment.

BlueCat Integrity is deployed in my organization, and we utilize a hybrid cloud setup.

Using BlueCat Integrity is initially difficult; training is necessary, and it requires hands-on practice for at least a month to be effective.

To someone who does not think they need a full-stack integrated DDI management solution such as BlueCat Integrity, I would explain that managing IP address management and DNS is essential for any enterprise.

My advice for others looking into using BlueCat Integrity is to consider the automation capabilities it provides, especially for self-provisioning and management of DDI services.

I rate BlueCat Integrity an eight out of ten because while it has strong automation capabilities, it lacks visibility for certain records and needs UI improvements.

Regarding BlueCat Integrity's AI capabilities, I have not explored them as they may have been introduced recently, and there was nothing indicating AI when I last used the product.

A specific example of how I use BlueCat Integrity to manage the DDI environment for my customers is when a customer calls and wants additional IPs to figure in their network along with DNS records. We use BlueCat Integrity for assigning IP addresses and also providing records for DNS, A records, PTR records, C names, and other DNS-related services.

In addition to managing IPs and records, we also do monitoring reports, whether they are weekly or monthly reports, but monitoring is conducted 24/7.

Regarding the detailed search engine, I find it saves time, reduces chances of making errors, and is very convenient, making it easier for everyone to work and be more productive.

BlueCat Integrity has positively impacted our organization by allowing us to do our job in a timely manner, making customers happy, reflecting the overall performance of our company, and receiving great feedback, which results in more business and trustworthiness with customers, whether they are existing or new.

As I mentioned, since it is fairly new, we will definitely work with BlueCat based on what we discover going forward by using it day by day. For now, it is performing well and gives us what we need, but I will definitely provide feedback in the future.

I would rate customer support a 10 because they are always ready to help, whether it will be through phone calls, support tickets, or portal, which makes it a great company to work with.

For our private cloud, we have our own product that we are developing right now, but we have used Microsoft before and Amazon in the past.

BlueCat Integrity is easy to use based on my experience because it is very intuitive, thanks to the features and the great development that they have done with it, making it fairly easy to use since you have a lot of features and capabilities that I find really useful.

BlueCat Integrity has indeed reduced human error, probably by 90%, because they have done a great job of simplifying everything, meaning there are a lot of features that you can check for errors, and it will not let you make any errors.

We are working towards consolidating some tools or applications for our customers with BlueCat Integrity, but we are still in the phase of developing or working with it.

BlueCat Integrity has helped free up our IT staff for other projects. It saves a lot of time because it has great features, allowing our team to work on a project bringing new customers on board, with less personnel working on DDI day-to-day operations.

The key drivers for moving to BlueCat were automation initiatives, security incidents, and application modernization. Automation initiative, security incidents, and application modernization played a huge role in our decision to move to BlueCat because our company deals with a lot of requests and special orders from customers. Automation is crucial in providing services; security incidents help us navigate difficult challenges, and application modernization definitely allows us to provide better service without errors or downtime.

I advise others looking into using BlueCat Integrity to consider it because it is the best product in the market right now based on my experience. If you need something that looks into details, minimizes costs, and provides customers with fewer errors or no errors, I would recommend BlueCat Integrity for their companies. I would rate this review a 9 overall.