Our built-in DNS server monitoring tracks changes to DNS settings and latency for firewalls, eliminating the need for separate setups. This out-of-the-box functionality has even revealed valuable insights we hadn't considered. While pre-configured alerts are available, the system also offers extensive customization options, allowing us to tailor alerts to our specific needs and take full advantage of its flexibility. BlueCat Infrastructure Assurance filled a unique gap in our organization. While we lacked built-in redundancy for our systems, BlueCat offered several valuable use cases. For instance, it allowed us to monitor application performance metrics at any data point level, reducing incidents due to noisy SNMP alerts. Previously, limitations in remote health metric monitoring existed, but BlueCat provided the missing piece. This comprehensive monitoring capability means there's always a command available to retrieve any metric-based alert. It proactively identifies potential problems and anomalies before they happen. By analyzing historical data, it generates pre-emptive alerts to warn of issues before they become critical. For example, it monitors configuration files for changes that might cause corruption, detecting these issues before they impact system performance. Additionally, the upcoming version 8.4 offers even more advanced anomaly detection by analyzing trends in data points, rather than just single values. This allows it to identify deviations from normal usage patterns and potential problems that might otherwise be missed. BlueCat Infrastructure Assurance has been instrumental in preventing major outages by increasing our detection of security threats around critical firewalls, like those protecting Visa transactions and customer analytics platforms. This proactive approach has saved us significant time by identifying potential issues before they escalate, preventing lengthy detection and investigation processes. It saved us around 50 percent of our time. BlueCat Infrastructure Assurance automates several tasks to save engineers time. It automatically identifies potential problems and triggers pre-defined commands for investigation, eliminating the need for manual troubleshooting. Additionally, it monitors the standard deviation of collected metrics, automatically detecting anomalies without the need for engineers to define specific thresholds for each data point. This automation reduces human intervention and ensures faster issue identification and resolution. BlueCat Infrastructure Assurance offers visual workflow diagrams that combine diagnostic information with clear, actionable steps to resolve issues. Pre-built alerts come with built-in remediation plans, but these can be customized to fit specific needs. This ensures Visa can leverage both standard solutions and tailor them to their unique requirements. Visual workflow diagrams incorporating diagnostic information offer several benefits. Firstly, they provide deeper insights into the issue at hand. Secondly, they function as a step-by-step guide for our operations team, acting as both a reference and training tool for new members. This eliminates the need to consult separate documentation, saving valuable time. With these workflows embedded within alerts, the team can immediately investigate and remediate issues, improving efficiency especially as our team expands and welcomes new members. BlueCat Infrastructure Assurance has been instrumental in preventing outages for our organization on multiple occasions. The software proactively identified potential issues through interface usage analysis, including memory and CPU bottlenecks. This early detection allowed us to take corrective actions and avoid service disruptions.
