2019-06-23T09:40:00Z
Miriam Tover - PeerSpot reviewer
Service Delivery Manager at PeerSpot (formerly IT Central Station)
  • 0
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What needs improvement with Citrix Gateway?

Please share with the community what you think needs improvement with Citrix Gateway.

What are its weaknesses? What would you like to see changed in a future version?

21
PeerSpot user
21 Answers
VinothKumar7 - PeerSpot reviewer
Senior Software Engineer at D2S Resources Sdn Bhd
Real User
Top 5Leaderboard
2022-10-06T07:29:44Z
Oct 6, 2022

I'd like to be able to access Citrix Gateway through a mobile device.

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LD
Software System Team Leader at Ethiopian Roads Administration
Real User
Top 5Leaderboard
2022-09-13T10:16:59Z
Sep 13, 2022

The common issue that we face is the desktop environment we are giving to the users. For some reason, it fails. We have to reset it and remake it, through the management interface. When it comes to the VDA environment, making it additionally stable is important.

Mohit-Jain - PeerSpot reviewer
Senior Software engeneer at a financial services firm with 10,001+ employees
Real User
Top 5Leaderboard
2022-07-22T20:34:29Z
Jul 22, 2022

Sometimes the input-output has issues. Maybe it's not as seamless when you plug in audio. It takes some time to reflect that into Citrix and basically to allow Citrix to use those audiences and put out devices.

SG
External Access Services Specialist at GlaxoSmithKline
Real User
2022-05-25T21:32:00Z
May 25, 2022

As an organization, our initiative is to move to the cloud, Citrix Gateway needs to improve its cloud capabilities and make the cloud solution more robust.

Kunle Oyetola - PeerSpot reviewer
Head Of Business at Zeta-Web Nigeria Limited
Real User
Top 5Leaderboard
2022-04-01T09:05:00Z
Apr 1, 2022

Technical support could be improved.

UM
Hosting Solutions Systems Analyst at a consultancy with 11-50 employees
Real User
2021-08-24T14:45:02Z
Aug 24, 2021

As Citrix Gateway is a third party solution, we wish to have one which is more integrated and involves less administration. We want one which would allow access with a single click and only require RDP and the clicking of a single icon.

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MR
GM COE at Anuntatech Management Services Ltd
Real User
Top 5Leaderboard
2021-08-04T11:43:09Z
Aug 4, 2021

Citrix Gateway has a lot of limitations, cloud limitations as a starting point. Microsoft should combine together and solve those problems. I can't go more than three GBDs whereas on AWS I can go to five GBD and get throughput. Here I'm not able to get into throughput, so I have to deploy multiple gateways to get to throughput and that's a bigger problem.

SS
Manager of Infrastructure and Security Services at a government with 501-1,000 employees
Real User
Top 5Leaderboard
2021-06-25T03:18:41Z
Jun 25, 2021

Its interface could be made a lot easier. It is very kludgy. Its initial setup could be easier.

RP
COE Manager - Intelligent Process Automation at a manufacturing company with 10,001+ employees
Real User
2020-10-20T04:19:16Z
Oct 20, 2020

We are currently looking at automation. It would be good if there is some way to automate it in a fast way. It should be easy to automate. It also has some security issues.

MB
Principal IT Consultant at a tech services company with 5,001-10,000 employees
MSP
2020-08-23T08:17:00Z
Aug 23, 2020

We have experienced issues relating to multi-factor authentication.

DP
AVP at a financial services firm with 501-1,000 employees
Real User
2020-07-08T09:01:02Z
Jul 8, 2020

The price could be reduced because it is slightly more costly than others available in the market. Technical support could be improved. They could do something more with the dashboard.

Gary James - PeerSpot reviewer
Owner at NovoLux Networks
Real User
2020-07-02T10:05:58Z
Jul 2, 2020

It's extremely complicated and it's not intuitive. The solution requires a lot of training to get going on it. I'm not sure that that's necessarily a critique on it. It may be more of a critique on me and my abilities with it, however, it isn't necessarily straightforward. It could stand for some improvement in that sense. If there were wizards for standard deployments, that might be nice. If there were prompts for situations like trying to deploy one virtual server behind one virtual storefront where the how-to was explained, that would be great. Other than that, you have to get really deep in the gears and figure out which gear you need to move and what lever you've got to pull. It's complex.

SL
Team Lead, Infrastructure & Technology at a real estate/law firm with 1,001-5,000 employees
Real User
2020-03-16T06:56:10Z
Mar 16, 2020

I would like to see improved logging because it doesn't keep much information for the session monitoring or historical sessions.

Surya Kant Pasayat - PeerSpot reviewer
Manager Network Engineering at AppViewX
Real User
Top 10
2020-01-12T12:02:00Z
Jan 12, 2020

Areas that should be improved are the configuration of profiles and uploading and downloading of our certificates.

Letsogile-Baloi - PeerSpot reviewer
CEO at IMART OFFICE CONSULTANTS
Reseller
Top 10
2019-10-31T09:55:00Z
Oct 31, 2019

Cost. Citrix costs more and you still need to have Microsoft Remote Desktop below it.

DP
Senior Specialist for IT Infrastructure Solutions at a comms service provider with 1,001-5,000 employees
Real User
2019-09-03T08:57:00Z
Sep 3, 2019

The solution can be a bit pricey.

AW
Citrix Pre Sales at a tech services company with 501-1,000 employees
Real User
2019-08-28T09:52:00Z
Aug 28, 2019

The VPN needs to be improved. In comparison to Cisco, the solution doesn't have as many features. Technical support needs improvement.

RuiLopes - PeerSpot reviewer
Software Engineer at Vxnet
Real User
2019-07-08T07:42:00Z
Jul 8, 2019

The solution is already very feature rich, but there are also points for improvement. Fortunatelly, at least so far and with the projects we've been involved, Citrix Support and engineering teams are very responsive and very willing to align with customer specific requests to develop new functionality and enrich the solution. For the next releases, i'm expecting (even) more focus on visibility and analytics.

YU
Security Consultant at a tech services company with 11-50 employees
Real User
Top 10
2019-06-30T10:29:00Z
Jun 30, 2019

The two-factor authentication solution needs improvement. It needs a multi-factor authentification. Training videos would be helpful, and they're transitioning to a new portal, as far as I know. So the portal maybe has now improvements and they will provide for a larger community for the users and retailers. This will provide a more improved solution. A forward proxy in the next release would be good, I think. If the solution had a more advanced DNS, it would be an improvement.

Oliver Rodrigues - PeerSpot reviewer
Senior Network Security Planning at Ooredoo Kuwait
Reseller
2019-06-27T08:16:00Z
Jun 27, 2019

Citrix NetScaler is something that connects the deployment. To improve: * The interface should be more user-friendly. * Integration with other applications must improve. * They should provide training videos. * The product needs to have a good dashboard. It's too early to say how the product can improve because I just implemented it. The dashboard or interface should be more clear in reporting issues. Integration with other applications should be more user-friendly.

it_user924705 - PeerSpot reviewer
Information Security Officer at Zamil
Real User
2019-06-23T09:40:00Z
Jun 23, 2019

The load balancing could be improved. Also, remote users should be able to carry connections to our centralized server and access applications remotely.

Related Questions
Miriam Tover - PeerSpot reviewer
Service Delivery Manager at PeerSpot (formerly IT Central Station)
Aug 23, 2020
Hi, We all know it's really hard to get good pricing and cost information. Please share what you can so you can help your peers.
2 out of 5 answers
Oliver Rodrigues - PeerSpot reviewer
Senior Network Security Planning at Ooredoo Kuwait
Jun 27, 2019
We have an annual license.
RuiLopes - PeerSpot reviewer
Software Engineer at Vxnet
Jul 8, 2019
As mentioned before, setup is fairly simple and documented on the Citrix eDocs. there's a lot of information and how-to articles which facilitates all the setup. The new pooled licensing model also can be very useful in hybrid or wide deployments.
it_user434868 - PeerSpot reviewer
Senior Director of Delivery at a tech services company with 51-200 employees
Oct 6, 2022
Hi, We all know it's really hard to get good pricing and cost information. Please share what you can so you can help your peers.
2 out of 9 answers
Oliver Rodrigues - PeerSpot reviewer
Senior Network Security Planning at Ooredoo Kuwait
Jun 27, 2019
We have an annual license.
RuiLopes - PeerSpot reviewer
Software Engineer at Vxnet
Jul 8, 2019
As mentioned before, setup is fairly simple and documented on the Citrix eDocs. there's a lot of information and how-to articles which facilitates all the setup. The new pooled licensing model also can be very useful in hybrid or wide deployments.
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