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What is your experience regarding pricing and costs for Devo?

Julia Frohwein - PeerSpot reviewer
Senior Director of Delivery at PeerSpot (formerly IT Central Station)


We all know it's really hard to get good pricing and cost information.

Please share what you can so you can help your peers.

PeerSpot user
1212 Answers

reviewer1848243 - PeerSpot reviewer
Top 20Real User

The way Devo prices things is based on the amount of data, and I wish the tiers had more granularity. Maybe at this point they do, but when we first negotiated with them, there were only three or four tiers.

Gabe Martinez - PeerSpot reviewer
Top 20Reseller

I like the pricing very much. They keep it simple. It is a single price based on data ingest, and they do it on an average. If you get a spike of data that flows in, they will not stick it to you or charge you for that. They are very fair about that. Additionally, that one price is all-inclusive. As a partner, I appreciate that as I am able to resell that easily. I just need to know your volume per day and I can price it out. And with that you get 400 days of storage, the management full capability, all the analysis, additional applications, with no additional hidden costs that we have seen. That is very attractive.

reviewer1689402 - PeerSpot reviewer
Top 20Real User

Devo was very cost-competitive. We understood that the cost came without the monitoring of content, right out-of-the-box, but we knew they were pointed in that direction. Devo's pricing model, only charging for ingestion, is how most products are licensed. That wasn't different from other products that we were looking at. But Devo did come with that 400 days of hot data, and that was not the case with other products. While that aspect was not a requirement for us, it was a nice-to-have.

reviewer1685601 - PeerSpot reviewer
Top 20Real User

Our licensing fees are billed annually and per terabyte. This seems to be that the market is generally going to.

Elizabeth Manemann - PeerSpot reviewer
Top 20Real User

You definitely get what you pay for. Devo has offered a lot of extra features to justify the price. Devo worries about managing the infrastructure and how it's going to handle that volume, how it's going to store it, and all those things. It allows us to not require as many engineers and not require as many engineering hours. We can devote that time to other things. That's the biggest benefit for the cost. I have seen in the Devo documentation that for certain aggregation tasks that you have running in the background, you could be charged extra for those. I've been meaning to get clarification on that.

M U - PeerSpot reviewer
Top 10Real User

Devo, like other vendors, doesn't charge extra for playbooks and automation. That way, you are only paying for the side on the data ingestion. If you sign a contract, you are able to process as much as 500 gigabytes per day. With this price, you can connect 10 people, 20 people, 18 people, 80 people - it's very good. It's very efficient in terms of the cost of the license. Depending on if you are ingesting more than you sign up for, you have to pay more. There is potential for extra costs only in this one aspect, and not in the other services, or in other people who connect to the product. Devo provides you professional services. Professional services is a manner to give service to the clients in terms of consultants. Expert consultants help the customer to design the business case and can show them how to build it. This is an extra option, for people who want to take advantage of their insights.

Art Faccio - PeerSpot reviewer
Top 5Real User

Regarding pricing they were in the ballpark with most of the others we looked at, but one of the things that put them above and beyond is the 400 days of storage. That's big. They're a newer company so they may have cut better deals, but they were in the ballpark with at least a couple of the other front-runners that we were looking at. Devo is a good value and, given the quality of the product, I would expect to pay more. The fact that Devo only charges for ingestion works great for us. In some of the other solutions we looked at, depending on what you were doing with the data, extra charges were assessed. If you wanted to pull playbooks in, that was an extra charge. If you wanted to ingest certain types of logs from certain systems, that was an upcharge. In our environment and our business model, the month-to-month fluctuating charges just weren't an option, and many of the other solutions are going down that road. Devo provides good value: "Hey, here's your ingest, here's what you're licensed for, and here's what your annual bill is going to be. And if you go over that, then you true-up the next year." So it is a beneficial model for us. Overall, with the pricing model, Devo enables us to ingest more data compared to other solutions we evaluated. We don't have to worry about being billed more if we use any additional functionality or that we may have to set a cap on the ingest for the month or the week.

Chris Bates - PeerSpot reviewer
Top 10Real User

Devo's licensing model, given that they only charge for ingestion, is fine. It's risky to them, but I'm assuming they're going to manage that. If I'm ingesting a little bit of data, but I'm running a ton of queries on said data, it's going to be much more expensive for them. Whereas, if I ingest a ton of data and query every Nth period of time, then they will make more money off of it. Support was included in our licensing.

JerryH - PeerSpot reviewer
Top 5Real User

Pricing is pretty straightforward. It's based on daily log ingestion and retention rate. They keep it simple. They have breakpoints, depending on what your volume is. But I like that they keep it simple and easy to understand. There were no costs in addition to their standard licensing fees. I don't know if they're still doing this, but we got in early enough that all of the various modules were part of our entitlement. I think they're in the process changing that model a little bit so you can pick your modules. They're going to split it up and charge by the module. But everything was part of the package that we needed, day-one.

reviewer1315713 - PeerSpot reviewer

We have an OEM agreement with Devo. It is very similar to the standard licensing agreement because we are charged in the same way as any other customer, e.g., we use the backroom. However, we built this vertical model extending our portfolio, which is actually a Devo based model. We have a very simple invoice every month based on ingestion and the seniority of the data stored, which I think is the standard way they charge. Then, every other year we make a charge on a specific professional services project based on our module integration, which is probably unique for us compared to a standard customer.

reviewer1287654 - PeerSpot reviewer
Real User

I'm not involved in the financial aspect, but I think the licensing costs are similar to other solutions. If all the solutions have a similar cost, Devo provides more for the money. Because we are running an in-house solution, there is the extra cost for us, when compared to the cloud, in maintaining our own hardware, and the level-one and -two support we are doing. But we feel we won't need consultants in the future, which we needed with Splunk where we paid extra for a more defined platform and doing the work. Devo is very well-documented and the platform is very open.

JayGrant - PeerSpot reviewer

It's a per gigabyte cost for ingestion of data. For every gigabyte that you ingest, it's whatever you negotiated your price for. Compared to other contracts that we've had for cloud providers, it's significantly less.

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August 2022
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