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What is your experience regarding pricing and costs for Cisco AMP for Endpoints?

Julia Frohwein - PeerSpot reviewer
Senior Director of Delivery at PeerSpot (formerly IT Central Station)


We all know it's really hard to get good pricing and cost information.

Please share what you can so you can help your peers.

PeerSpot user
1616 Answers

reviewer1895508 - PeerSpot reviewer
Real User

If I didn't have someone else taking care of the licensing, I would say that the licensing needs to be improved. All the product features we need are there. It's just a matter of the complexity and the different offerings and trying to figure things out. There are a lot of pieces that roll into the pricing issue. For Cisco Secure Endpoint, with our Cisco EA, the pricing seems reasonable compared to the others. But when we get to solutions like Duo and we think that with our Microsoft agreement their MFA is "free," it's not exactly free. But without our EA, Duo would cost so much more. It feels a little bit like nickel and dime sometimes, but I get it.

Felipe Guimaraes - PeerSpot reviewer
Top 20Real User

The price is very fair to the customer.

Gassan Shalabi - PeerSpot reviewer
Top 20Real User

Cisco Secure Endpoint is not too expensive and it's not cheap. It's quite fair.

reviewer1586604 - PeerSpot reviewer
Top 20Real User

The pricing was negotiated before I started, so I don't really know.

Marian Melniciuc - PeerSpot reviewer
Top 5Real User

I'd advise users to book the premier license and to have access to all the features that AMp 4 Endpoints has on offer.

Pardeep Sharma - PeerSpot reviewer
Top 5Real User

Licensing fees are on a yearly basis and I am happy with the pricing.

Mark Bonnamy - PeerSpot reviewer

We use the MSP model, so we're able to pay as we go. We report usage based on the actual usage, which is very handy. The old model of Cisco doing it was dated and archaic, and that goes for most of their products. The previous way they did it, which was that you bought something upfront for a certain period, was terrible because of the actual process of updating it. It wouldn't scale down and it was very hard to scale up. When you added users to the system, it wasn't easy to then add licenses to that particular agreement. It was really difficult, in fact; difficult to the point where we stopped selling it in that model, because it was just too problematic. For example, if we had a user with 10 devices and they bought some more devices, so it went to, say, 15, getting an extra five licenses within their agreement was immensely hard. To me, the only way forward is the MSP model.

Tim Crosweller - PeerSpot reviewer
Real User

The pricing and licensing are reasonable. The cost of AMP for Endpoints is inline with all the other software that has a monthly endpoint cost. It might be a little bit higher than other antivirus type products, but we're only talking about a dollar a month per user. I don't see that cost as being an issue if it's going to give us the confidence and security that we're looking for. We have had a lot of success and happiness with what we're using, so there's no point in changing. There is also the Cisco annual subscription plus my management time in terms of what I do with the Cisco product. I spend a minimal amount of time on it though, just rolling out updates as they need them and monitoring the console a couple of times a day to ensure nothing is out of control. Cost-wise, we are quite happy with it.

Neal Gravatt - PeerSpot reviewer
Real User

The pricing is very good and the licensing is somewhat of an honor system. We have a license for 3,000 users and if we get up to 3,100 users, it doesn't stop working, but on the next renewal date you're supposed to go in there and add that extra 100 licenses. It's really good that they let you grow and expand and then pay for it. Sometimes, with other products, you overuse a license and they just don't work. Once you pay a license for a client, that's it. Everything else we talked about, the integrations and those kinds of things, is free. There's only one level of licensing too. Some products are set up so that if you pay this much you get these features and if you pay that much you get those features. Here, everything comes with one price.

reviewer1384002 - PeerSpot reviewer
Real User

We have an Enterprise Agreement with Cisco for a bunch of tools. This is one of them. The Enterprise Agreement is like an all-you-can-eat buffet of Cisco products. In that vein, it was very affordable.

Cole Two-Bears - PeerSpot reviewer
Real User

Whenever you are doing the licensing process, I would highly advise to look at what other Cisco solutions you have in your organization, then evaluate if an Enterprise Agreement is the best way to go. In our case, it was the best way to go. Since we had so many other Cisco products, we were able to tie those in. We were actually able to get several Cisco security solutions for less than if we had bought three or four Cisco security solutions independently or ad hoc. In our case, it is a straightforward annual payment through our Enterprise Agreement.

Wouter Hindriks - PeerSpot reviewer
Top 5Real User

There are a couple of different consumption models: Pay up front, or if you have an enterprise agreement, you can do a monthly thing. Check your licensing possibilities and see what's best for your organization. Note: You can upgrade or increase the number licenses by just placing a new order.

DanTurner - PeerSpot reviewer
Real User

The visibility that we have into the endpoint and the forensics that we're able to collect give us value for the price. This is not an overly expensive solution, considering all the things that are provided. You get great performance and value for the cost. This is a mature product for Cisco. They've been in this space for a while. There are a lot of competitors out there and, since we deployed AMP, we've had some of the competitors to AMP take runs at us and say, "Hey, look at our little widget. We think we're better. We catch more things at a higher hit rate." Every once in a while we'll get bored we'll take a look at one of these tools. We'll say, "Hey, pretty cool tool." And then we see the pricing and, after they perform CPR on you and resuscitate you and you get back to living, you're like, "Holy cow, that is way overpriced compared to what I'm paying for AMP." AMP is very well-priced. When I look at different solutions, I always go back and compare them to AMP. I'll tell the others, "Hey, here's what we're paying for AMP, per user. You guys can't be any more than that, because here's everything we get from AMP. You guys are only doing one thing or two things, and AMP's doing all these other things for us." AMP's pricing is the gold standard that I compare all other pricing to, from antivirus to other security tools. That's how well-priced I think AMP is.

reviewer1150365 - PeerSpot reviewer
Real User

The costs of 50 licenses of AMP for three years is around $9,360. There are no additional costs.

reviewer1135716 - PeerSpot reviewer
Real User

The licensing fees for this solution are paid on a yearly basis.

Mohammad Siraj - PeerSpot reviewer
Real User

If you talk about the commercial aspect, this solution is not the Gartner one. We have a challenge because there are other solutions which are Gartner solutions, where we have competition. So we have to justify, explain, show the value propositions and then we sell are able to sell.

Buyer's Guide
Cisco Secure Endpoint
August 2022
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