Developer Manager at a financial services firm with 1,001-5,000 employees
Real User
2018-12-11T08:31:00Z
Dec 11, 2018
For many of our services, we use Sumo Logic to track errors and send notifications to our Slack channel, if there are issues. Then, we have our support people monitoring this, and they can react quickly.
We use it to ingest Windows domain controller logs. We use this to monitor if anyone is placed in particular administration groups that potentially shouldn't be. It helps us keep track of people.
We mainly use the solution to take advantage of the debugging logs and application logs, which are the production systems that we have. All of these are running these Sumo Logic agents. They keep communicating with the logs and are pushing to the Sumo Logic servers. Basically, we use it for our application debugging. We also push the balance of our logs to Sumo Logic. That is for our workarounds. It helps us to get to know the health of our application from the load balancer point of view. We pull for certain error messages within the logs, let's say, for example, exceptions, or errors, etc. We use certain patterns that we want to be highlighted for notification purposes. These are running continuously and whenever certain text patterns are found and are beyond a certain threshold, we get notified so that we can take some corrective actions.
Director Of Engineering at a tech services company with 51-200 employees
Feb 18, 2021
We've got it integrated into all of our production assets and our IT assets, like Okta and all the SaaS stuff that we need to manage our IT environment. It's plugged into pretty much everything. Primarily, we use it for security alerting. We plug it into Amazon and it lets us know when people log into different accounts, change privileges, log into production, etc. We also have it integrated on the IT side too — we have it integrated into our SSO provider. We want to know if someone logs in too many times or how frequently they try to log in, whether they get locked out or not. It generates alerts. We're starting to roll it out in terms of forensics on our audit logs. Company-wide, if it is part of our certification process, if we buy a SaaS service, it has to integrate with a SIM — it has to provide audit logs. There are a couple of other criteria that we have: it's got to have a split SSO, it has to have a supported SIM, and it's got to support audit logs. All the read-only audit logs get dumped into Sumo Logic as well, and the security team monitors all of that. Our DevSecOps team mainly uses this solution.
The solution is expensive in terms of usage. New users should be aware of that. However, for some that are worried about down-time on their applications, if you can't target, then it makes sense to invest money in a tool like this, and with Sumo especially,
Director Of Engineering at a tech services company with 51-200 employees
Feb 18, 2021
The pricing is good. It's not an issue for us. I just haven't taken a look at the pricing model in detail. I don't know how that grows, exactly. It's more of a volume thing I think. But right now, it's doing everything we need, and it is not a point of pain in terms of pricing or reliability. There are other solutions that are far worse. So it's doing great. That's all I really could say.
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Sumo Logic is an easy solution to use. You can set it up very quickly, and it includes a lot of training videos.
The solution is quite stable.
It provides easy visibility. I also like the shareable queries because we share a lot across groups.
We have used it many times to find a root cause of a live issue, then fix the problem in the applications.
For many of our services, we use Sumo Logic to track errors and send notifications to our Slack channel, if there are issues. Then, we have our support people monitoring this, and they can react quickly.
We are able to diagnose problems before our customers.
We can ingest logs and make reports out of them. It is a good tool which can help us monitor any issues.
We use it to ingest Windows domain controller logs. We use this to monitor if anyone is placed in particular administration groups that potentially shouldn't be. It helps us keep track of people.
I have no concerns about the stability of the product. I feel it handles the stress we put on it very well.
With this tool, we provide access to every developer team the ability to find errors, then they come to us and ask for specific help.
It helps a lot because we can troubleshoot issues pretty easily.