2019-01-09T07:48:00Z
Miriam Tover - PeerSpot reviewer
Service Delivery Manager at PeerSpot (formerly IT Central Station)
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What advice do you have for others considering Trello?

If you were talking to someone whose organization is considering Trello, what would you say?

How would you rate it and why? Any other tips or advice?

3
PeerSpot user
3 Answers
Prem Lingala - PeerSpot reviewer
Customer Success Manager at a tech services company with 501-1,000 employees
Real User
Top 5
2021-02-19T19:30:21Z
Feb 19, 2021

I'm just a customer and end-user. I use whichever solution the project requires. Sometimes I use Trello, and other times the project calls for something like Jira. I don't use Trello all of the time. The solution is an online tool. On a scale from one to ten, I'd rate the product at a seven. The only drawback I see is the loading issues. For a different set of employees, that wouldn't matter much. They can wait five minutes for everything to load and they can do their work quickly, after five minutes of wait time. However, for my role, where I'm directly facing customers, it should be quick to get the information while I'm talking to them to address their inquiries quickly. I cannot say "I don't know." I cannot give such kind of answers to my customer when they're on a call with me. For my segment and for the roles I've been in, which are mostly the customer-facing or manager-type roles, it should be quick enough. However, for developers or testers, it need not be.

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DP
Product Owner - Structural Frame Software Group at a manufacturing company with 10,001+ employees
Real User
Top 10
2021-01-11T20:26:21Z
Jan 11, 2021

On a scale from one to ten, I would give Trello an eight.

Pieter Boshoff - PeerSpot reviewer
Managing Director at Remy InfoSource
Real User
2019-01-09T07:48:00Z
Jan 9, 2019

Brilliant!

Learn what your peers think about Trello. Get advice and tips from experienced pros sharing their opinions. Updated: November 2022.
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Related Questions
Netanya Carmi - PeerSpot reviewer
Content Manager at PeerSpot (formerly IT Central Station)
Sep 1, 2022
Names I have heard thrown around include Trello, Asana, and Monday.com, although I am open to other suggestions.What is the difference between the different softwares? Which would you recommend and why? TIA!
2 out of 9 answers
DT
Project Manager at a computer software company with 5,001-10,000 employees
Apr 5, 2022
The real question is: what type of Project/Portfolio Management system do I need?  The Trello, Asana, and Monday.com types of products tend to be a bit more lightweight. Sometimes, they lack the structure that a more robust system such as Project Online or Project for the Web can offer.  If the organization is small(er) and or only a few individuals will be utilizing the system, then the former may work well. If a large(r) organization and many PMs /Portfolio Managers, compliance issues, etc., a more mainstream Project? A Portfolio Management approach may be needed. Look into a bigger player in the market.  Take a look at the Gartner reviews for additional suggestions as to what level and type of system may be the right one for your organization.
HeshamFouad - PeerSpot reviewer
Quality and Technical Support Department Manager at dsquares
Apr 5, 2022
I have experience with Asana. It's an easy-to-use and configure solution, especially for medium and non-complex plans.
it_user434868 - PeerSpot reviewer
Senior Director of Delivery at a tech services company with 51-200 employees
Nov 10, 2022
Please share with the community what you think needs improvement with Trello. What are its weaknesses? What would you like to see changed in a future version?
2 out of 9 answers
DP
Product Owner - Structural Frame Software Group at a manufacturing company with 10,001+ employees
Jan 11, 2021
Pricing can be improved. Maybe it would be better if they offered some extra tiers, so you don't have to go all the way up to the pro level. We're using the integrations on the other side, and I think you only get some of the things if you're not subscribed at a higher level. You only get a certain amount of features. For example, they have this thing called the Butler, and unless you're at a pro-level, you can only use one Butler feature. You have to pay more to unlock certain features.
Prem Lingala - PeerSpot reviewer
Customer Success Manager at a tech services company with 501-1,000 employees
Feb 19, 2021
There aren't as many tracking tools. If you use Agile as a methodology, Trello doesn't really fit very well. It cannot run at the speed of the team or show pending tasks and backlogs as well. Those types of features aren't really on Trello. Something such as Jira is much more adept at Agile. The product doesn't handle heavy loads very well. The information does not load quickly once there's a lot of information in the system. IT needs some sort of load balancer to allow it to take on more information and load more quickly.
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