2020-09-06T08:04:29Z
Julia Frohwein - PeerSpot reviewer
Senior Director of Delivery at PeerSpot (formerly IT Central Station)
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What advice do you have for others considering SYSPRO?

If you were talking to someone whose organization is considering SYSPRO, what would you say?

How would you rate it and why? Any other tips or advice?

2
PeerSpot user
2 Answers
Harry A. Paulison - PeerSpot reviewer
Chief Operating Officer at Sonic Packaging Industries Inc
Real User
Top 5
2021-07-07T03:02:05Z
Jul 7, 2021

SYSPRO is a true legacy system.  Older look and feel, navigation is "clicky" and cumbersome.  


There are some useful features, but compared to newer technology and systems it falls well short.  Any customization can be costly and reporting is limited.  They did introduce a cloud-based portal to access SYSPRO which has a decent look and feel, but it's the same system as it was 5-10 years ago.  


I rate it a 5 at best.

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EL
Managing Director at a consultancy with 11-50 employees
Real User
2020-09-06T08:04:29Z
Sep 6, 2020

SYSPRO is quite a widely used ERP. It was developed in South Africa about 30 years ago or maybe more. It has got around 17,000 clients globally. It is quite a substantially used product. I'm an independent consultant. I try to be product-agnostic wherever I can. I have recommended SYSPRO for a family-owned business with maybe 300 million rand turnover or so. SYSPRO was the better choice for them because they had budget constraints and so on, and their implementation partner was strong. I certainly would recommend SYSPRO, but I think one needs to be very careful. If you are a straight manufacturing company that distributes your product through wholesalers and so forth, it is a great choice. If you have a more complex manufacturing model, like manufactured-to-order or designed-to-order, where you require Projects functionality, then it is not the right solution for you. At this point, this is the side that lets SYSPRO down. I would rate SYSPRO a six out of ten in terms of other comparable products. For straight manufacturing, either process or discrete manufacturing, SYSPRO is fine, but when there is a requirement for more complex manufacturing models, SYSPRO probably isn't going to be the best solution.

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Related Questions
Julia Frohwein - PeerSpot reviewer
Senior Director of Delivery at PeerSpot (formerly IT Central Station)
Jul 2, 2021
Hi Everyone, What do you like most about SYSPRO? Thanks for sharing your thoughts with the community!
See 2 answers
EL
Managing Director at a consultancy with 11-50 employees
Sep 6, 2020
The Financial Accounting module, in general, is quite good. It is quite simple but powerful. Similarly, the Manufacturing functionality, including a multiple level bill of materials, is also quite useful.
Bilal Momin - PeerSpot reviewer
CEO at i-Verve Inc
Jul 2, 2021
Likes and desires change as the reason for getting benefits changes. If I have a business-related to Finance I will like the SYSPRO ERP software specially designed for the Finance sector. If I have an eCommerce store I would love SYSPRO eCommerce ERP as it will be the one that will be easing the work method, reducing workload, automating the entire business process. If you want to know what I like the most then I recommend you to read the article that has all the important factors about SYSPRO that are popular, result-driven, and highly effective in enhancing business efficiency. Here is the article link you can click and add more knowledge about SYSPRO.  https://i-verve.com/blog/syspro-erp-ecommerce-integration
Julia Frohwein - PeerSpot reviewer
Senior Director of Delivery at PeerSpot (formerly IT Central Station)
Sep 6, 2020
Please share with the community what you think needs improvement with SYSPRO. What are its weaknesses? What would you like to see changed in a future version?
See 1 answer
EL
Managing Director at a consultancy with 11-50 employees
Sep 6, 2020
SYSPRO at the moment is lacking on the project side. There's a module called Projects and Contracts, and it's a poorly designed module. One of my clients is a project-based organization, and they're finding it extremely difficult to manage their business using SYSPRO, to the point that they're looking at alternative solutions. The Projects and Contracts module is not a very useful tool. It does project accounting reasonably well, but in terms of putting in proper structures, like a work breakdown structure and so forth, it's actually quite poor. Their design or their architecture for the Projects module isn't good enough. They need to redesign it and redevelop it. They have made improvements. However, the problem is that if you're building on a bad foundation, then your building isn't going to be very strong. That's principally their problem. Any heavy equipment company would have a requirement to keep their equipment available for production. In that sense, SYSPRO has no maintenance management functionality. There's also no functionality for field services management. These two functionalities are critical for places like mines or for heavy equipment manufacturers who service the aftermarket and so forth. From a product perspective, this obviously isn't a good place to be because they are sort of taking themselves out of the market for quite a number of industries. They are constrained to manufacturing and distribution.
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