Engineering Manager at a tech vendor with 201-500 employees
Real User
Top 20
2022-10-06T14:09:54Z
Oct 6, 2022
I would definitely recommend it for a medium or a large company. I've seen it being used in small companies as well, but I'm not sure about the return in terms of money because it was too expensive. In one of the companies, we used it before it was acquired by Atlassian. At that time, the company had 30 people. It was a very small company, and even though we had Opsgenie, it was very expensive. I remember this being a recurrent topic in our meetings. I would rate it an eight out of ten.
Senior Build And Release Engineer at a tech services company with 1,001-5,000 employees
Real User
Top 5
2022-10-04T16:28:18Z
Oct 4, 2022
I would recommend this solution to others. I would advise the team or an individual to look into the reporting issue. It is a useful feature that most individuals do not use. It also provides a better understanding of how problems arise and how quickly they are resolved. Reporting is a feature that I would recommend using more. It is not really valuable for our company since we have other processes in place to evaluate the report. However, I would recommend that you use Opsgenie. I would rate Opsgenie an eight out of ten.
I rate the solution eight out of ten. This solution has a number of great features that organizations may find helpful. I recommend the solution to anyone.
Sr software engineer at a tech services company with 5,001-10,000 employees
Real User
Top 5
2022-09-16T14:21:13Z
Sep 16, 2022
You have to choose a product based on your environment. OpsGenie is most suitable when you have a sibling product. If your company has Atlassian products, OpsGenie is the best choice. It also works if you are using ServiceNow. I would rate it a seven out of ten because there are lots of improvements to be done.
IT Manager at a tech services company with 501-1,000 employees
Real User
2020-09-01T05:25:09Z
Sep 1, 2020
It's a good product. We never faced any issues in managing this. You can definitely go for OpsGenie if it suits your environment. It's not only about the features and money. You should also feel comfortable with the product. I would rate this solution an eight out of ten. Every product can have some improvements. We have been using it for almost two to three years in this company. There might be some new features, or other products, like PagerDuty, might have already improved over OpsGenie in terms of the features.
AWS Developer at a computer software company with 1,001-5,000 employees
Real User
2020-08-12T07:01:00Z
Aug 12, 2020
I recommend OpsGenie because if you compare with DataDB, the cost is very nominal, like $10 per user. It has almost all the features that DataDB has. It is a good automation tool. It's not only for incident management. You can also use it as an automation tool. It has a good automation environment. I would rate OpsGenie a seven out of ten. It is a good product, but it needs a few more features.
Users are empowered to manage their contact details and notification preferences in a single location, hence the administrators don't have to maintain this information at each application. OpsGenie is a cloud based service with reliable, distributed architecture that is replicated in multiple data centers, and monitored around the clock. The lifecycle for each alert, notifications, actions taken by users, are recorded and reported to enable admins to easily analyze what happened. No more...
Overall, I would rate the solution an eight out of ten. I would definitely recommend using this solution.
Opsgenie is a good product; you must be technologically savvy to use it. I rate it an eight out of ten.
I would definitely recommend it for a medium or a large company. I've seen it being used in small companies as well, but I'm not sure about the return in terms of money because it was too expensive. In one of the companies, we used it before it was acquired by Atlassian. At that time, the company had 30 people. It was a very small company, and even though we had Opsgenie, it was very expensive. I remember this being a recurrent topic in our meetings. I would rate it an eight out of ten.
I would recommend this solution to others. I would advise the team or an individual to look into the reporting issue. It is a useful feature that most individuals do not use. It also provides a better understanding of how problems arise and how quickly they are resolved. Reporting is a feature that I would recommend using more. It is not really valuable for our company since we have other processes in place to evaluate the report. However, I would recommend that you use Opsgenie. I would rate Opsgenie an eight out of ten.
I rate the solution eight out of ten. This solution has a number of great features that organizations may find helpful. I recommend the solution to anyone.
You have to choose a product based on your environment. OpsGenie is most suitable when you have a sibling product. If your company has Atlassian products, OpsGenie is the best choice. It also works if you are using ServiceNow. I would rate it a seven out of ten because there are lots of improvements to be done.
It's a good product. We never faced any issues in managing this. You can definitely go for OpsGenie if it suits your environment. It's not only about the features and money. You should also feel comfortable with the product. I would rate this solution an eight out of ten. Every product can have some improvements. We have been using it for almost two to three years in this company. There might be some new features, or other products, like PagerDuty, might have already improved over OpsGenie in terms of the features.
I recommend OpsGenie because if you compare with DataDB, the cost is very nominal, like $10 per user. It has almost all the features that DataDB has. It is a good automation tool. It's not only for incident management. You can also use it as an automation tool. It has a good automation environment. I would rate OpsGenie a seven out of ten. It is a good product, but it needs a few more features.