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2018-08-21T06:20:00Z
Julia Frohwein - PeerSpot reviewer
Senior Director of Delivery at PeerSpot (formerly IT Central Station)
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What advice do you have for others considering IBM MaaS360?

If you were talking to someone whose organization is considering IBM MaaS360, what would you say?

How would you rate it and why? Any other tips or advice?

7
PeerSpot user
7 Answers
FC
Manufacturing Analyst at a manufacturing company with 5,001-10,000 employees
Real User
Top 10
2021-02-25T07:11:00Z
25 February 21

We are a customer and end-user. The solution is deployed onto the actual device itself. I wouldn't recommend the solution. We're pretty much working to move off of it. We haven't been too happy with the solution in general. How it was described to us ultimately wasn't how it worked. Overall, I would rate it at a six out of ten.

DM
Deputy Manager - Advanced Solutions at a comms service provider with 1,001-5,000 employees
Real User
Top 5
2021-01-23T18:59:50Z
23 January 21

I would rate this solution an eight out of 10.

DM
Deputy Manager - Advanced Solutions at a comms service provider with 1,001-5,000 employees
Real User
Top 5
2021-01-21T19:22:00Z
21 January 21

My advice for anybody who is implementing this product is to start by completing the trial as soon as possible so that all of your core issues or core requirements can be identified easily. Next, have all of the integration options kept as secondary because you don't want to do everything together. It's always best to test a few cases; create a test group, and test it on them first. Make sure that everything is working instead of trying to make a turnkey solution. Doing it in phases is more effective than trying to do everything at once. Overall, this is a good product and it covers most of the services that these solutions are supposed to follow, but it's not perfect. I would rate this solution an eight out of ten.

Monica Sapp - PeerSpot reviewer
VP of Information Technology at Queen City Hospice
Real User
Top 10
2020-12-01T23:14:44Z
01 December 20

It's a solid product and it gets the job done. It just needs to be a little bit more updated in the look and feel of it. I would rate this solution an eight out of ten. It's a good product and just needs to be easier to find things in the portal and move your way around. Having it a bit more explanatory would be helpful.

TM
Vice President, Information Technology and Project Management Office at a pharma/biotech company with 51-200 employees
Real User
Top 10
2020-10-22T14:39:50Z
22 October 20

We have IBM MaaS360 for our iPads, but we are using Microsoft Intune for our laptops and our BYODs. When our licensing expires, we will migrate our iPads from IBM MaaS360 to Microsoft Intune. Considering that we are moving to Microsoft Intune, I should ideally not recommend this solution, but there's no reason to not recommend it for the iPads of your sales force. It is a very standard solution. There is lots of knowledge out there and lots of resources who are experts in the solution. It is not a bad solution to use. If I had just the sales force, using IBM MaaS360 is a great way to manage their iPads. I would rate IBM MaaS360 an eight out of ten.

Hans Van Oorschot - PeerSpot reviewer
Engineer at Caldoo
Real User
Top 5
2020-10-13T07:21:31Z
13 October 20

I would recommend trying this product it because it's easy to start. You will be surprised at the possibilities, the flexibility and the opportunities within MaaS360. I would rate this solution an eight out of 10.

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Marut Tanatip - PeerSpot reviewer
Manager of Strategic Products Sales at a tech services company with 1-10 employees
Reseller
2018-08-21T06:20:00Z
21 August 18

For security, it is good. But at times it's quite slow, like when I access through the portal. And when we change policies, sometimes that takes a long time.

Related Questions
Netanya Carmi - PeerSpot reviewer
Content Manager at PeerSpot (formerly IT Central Station)
Nov 10, 2021
And why?
See 1 answer
Dovid Gelber - PeerSpot reviewer
Tech blogger
10 November 21
Our organization researched both Microsoft Intune and IBM MaaS360 when considering the type of endpoint security tool that we wanted. Ultimately we decided to choose IBM MaaS360 to secure and manage our endpoints. IBM MaaS360 is a platform that approaches endpoint management from a user-oriented point of view. Its user interface is designed for use by those who are not necessarily technologically savvy. You can click through the interface screens and manage the program effectively. Microsoft Intune is a software solution that allows companies to practice remote endpoint management and security from a single unified dashboard, which offers great value. However, there are too many hyperlinks needed to navigate the screen. There is simply too much technical knowledge required to manage it, which means that the average employee would not be able to use it without special training. IBM MaaS360 can remotely enable, track, wipe, shutdown, or troubleshoot any device that is connected to it from anywhere in the world. You can send someone out into the field without a fully configured device and once they activate the program, it will handle the configuration in the field. Lost devices are now something that companies no longer have to be concerned with. Devices are now trackable from any location. Additionally, if a device is misplaced or is no longer needed, it can be remotely wiped or shut down. This can remove data that could be exploited or prevent the usage of devices by unauthorized parties. IBM MaaS360’s cognitive unified endpoint management allows users to remotely identify whether issues can be solved remotely or whether it requires an in-person examination of the device in question. Microsoft Intune also allows for a limited degree of remote usage. As long as the device is accessible, users of Microsoft Intune can log in and perform remote troubleshooting to solve issues that may arise. Administrators can also remotely limit the type of websites that employees can access on a connected device. IBM MaaS360’s remote capabilities surpass Microsoft Intune’s,which is a large part of the reason that we chose it. Conclusion: While both Microsoft Intune and IBM MaaS360 offer robust services, the intuitive nature of IBM MaaS360 gives it a big advantage over the competition. Additionally, IBM MaaS360’s remote capabilities are far more versatile than anything that Microsoft Intune can offer.
Ariel Lindenfeld - PeerSpot reviewer
Director of Content at PeerSpot (formerly IT Central Station)
Dec 23, 2021
Let the community know what you think. Share your opinions now!
2 out of 3 answers
PeerSpot user
CEO at a tech services company with 11-50 employees
13 April 18
For Mobile Apps, it isn't the developer that causes the issue, it's the operating environment in which those apps operate in. That's where the security blind spot is. So if a company has a good MDM/EMM solution but also have consumer-facing or public-facing mobile apps, how can they control what happens to their app on the unmanaged devices of their customers? They don't know if that customer has a very old version smartphone, is a few software updates behind, or leaves it alone for periods of time in public places. Those are what hackers look for. We are seeing a lot of breaches happening because of this lack of control. Using a layered security solution approach will help alleviate some of these concerns.
20 August 20
Physical Device Encryption, Remote Access, and Location Services!
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