2021-09-25T06:43:07Z

What advice do you have for others considering HubSpot CRM?

Miriam Tover - PeerSpot reviewer
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PeerSpot user
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21 Answers

VikasAgarwal - PeerSpot reviewer
Real User
Top 5Leaderboard
2024-01-12T09:20:56Z
Jan 12, 2024

Start with a CRM from the early days. Before spending money, identify what you're paying for. It's easy to be seduced by features offered by salespeople you may never use. Know exactly what you need and start with the minimal version that supports your current use cases. You can always acquire more features later. Overall, I would rate the solution a nine out of ten.

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SV
Real User
Top 10
2023-09-22T06:52:53Z
Sep 22, 2023

It is a dependable, adaptable, and user-friendly tool. I believe there is a need for it, and I would recommend it to simplify your tasks. Its necessity depends on the specific requirements of the company. If you have a substantial contact list or multiple purposes to fulfill, especially with a team of five or more members, then I would strongly recommend considering HubSpot. On a scale of one to ten, I would rate it at least an eight. The reason for not giving it a perfect score is that while it's excellent, I can't say for certain how it compares to other PRN solutions in the market, as I'm not familiar with their performance. I found HubSpot to be a strong contender in its category.

Christophe Derdeyn - PeerSpot reviewer
MSP
Top 5Leaderboard
2023-09-19T09:04:56Z
Sep 19, 2023

We're not power users. I use the basic functionality of the solution. I recommend HubSpot. The main reason why I recommend HubSpot is that it is very easy to learn. It is a flexible tool. It's not overly complex, and it is quick to adopt. Overall, I rate the product an eight out of ten.

WW
Real User
Top 5Leaderboard
2023-08-18T07:45:25Z
Aug 18, 2023

I recommend HubSpot CRM to others and rate it an eight out of ten. It has a lot of features for small businesses that are free of charge.

ST
Real User
Top 20
2023-06-13T08:26:00Z
Jun 13, 2023

We use the SaaS version of the product. People wanting to use the solution should utilize the product's full potential. Overall, I rate the product a seven out of ten.

AH
Vendor
Top 20
2023-05-10T11:59:00Z
May 10, 2023

We are using the cloud version of HubSpot CRM. I would recommend others to use HubSpot CRM. Overall, I rate HubSpot CRM an eight out of ten.

Learn what your peers think about HubSpot CRM. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
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RC
Real User
Top 5
2023-03-09T22:03:15Z
Mar 9, 2023

While I love CRMs and understand the power they can bring, I am not happy with HubSpot. We still aren't getting the answers we need. We're still trying to work with them to get our CRM sorted out properly. I'd rate it, overall, at a six out of ten.

RahulVal - PeerSpot reviewer
Vendor
Top 10
2023-02-09T11:41:00Z
Feb 9, 2023

Give it a try. It's good for those who love simple UI/UX and want to get straight to the point.

Arifin-Ritonga - PeerSpot reviewer
Real User
Top 5
2023-01-16T12:19:51Z
Jan 16, 2023

I rate the solution a seven out of ten. The solution is good, but the initial setup could be more straightforward. I recommend the solution to users considering implementing it, but I advise them to know what they want to manage first and understand the requirements before implementing it.

AmilaDantanarayana - PeerSpot reviewer
Real User
Top 5Leaderboard
2022-12-09T15:06:07Z
Dec 9, 2022

I would rate this solution an eight out of ten.

Farrukh Hanif - PeerSpot reviewer
Real User
Top 5
2022-11-09T12:19:00Z
Nov 9, 2022

I would rate this solution an eight out of ten.

Kauthar Yakub - PeerSpot reviewer
Real User
Top 5
2022-10-03T14:27:06Z
Oct 3, 2022

I've been using CRM solutions such as ServiceNow and HubSpot CRM. Three to four people use HubSpot CRM within my company, including the administrator. Each user has different tasks and roles in terms of using the solution. I'm not aware of how many staff is required for the deployment and maintenance of HubSpot CRM. My company has plans to increase usage for HubSpot CRM because if you're in the marketing industry, the goal is to always increase to as many companies as possible, so there's a plan to scale beyond the current HubSpot CRM usage my company has. As HubSpot CRM is a good platform and is easy to navigate, I would recommend it to anybody looking for a CRM solution who wants to have customers in a consolidated database. My rating for HubSpot CRM is seven out of ten.

William Fernandes - PeerSpot reviewer
Real User
Top 5
2022-09-21T15:25:56Z
Sep 21, 2022

I would recommend this solution to others. I rate HubSpot CRM a nine out of ten.

CS
Real User
Top 20
2022-05-20T13:19:00Z
May 20, 2022

If you're planning to use HubSpot CRM for marketing and sales support, it's a great tool, and you can automate what you view on every account, every day in the pipeline. On a scale from one to ten, I would rate this solution at nine.

AM
Real User
Top 20
2022-05-09T20:23:44Z
May 9, 2022

The solution is great and it does what it needs to do well. I rate HubSpot CRM a nine out of ten.

Naresh Reddy - PeerSpot reviewer
Real User
Top 5Leaderboard
2022-04-07T16:08:56Z
Apr 7, 2022

I would recommend the solution to others. I'd rate the product a nine out of ten. If it offered duplicate removal, I'd likely rate it higher.

IB
Real User
Top 5
2022-04-06T10:59:57Z
Apr 6, 2022

HubSpot CRM is one of the best CRMs I have used. I rate HubSpot CRM an eight out of ten.

AB
Reseller
2022-03-10T14:43:07Z
Mar 10, 2022

I never had to deal with the technical support team of this tool, so I cannot evaluate the support. I never had to call them. My advice to others looking into implementing HubSpot CRM is to look at what your license offers you. HubSpot offers three different types of licenses, so you really have to go deep in the fine print to understand what you have with that license. Do you have automation? Do you have a limitation on the automation? Is it 10 workflows or 20 workflows? You need to really take your time looking into it. My rating for HubSpot CRM is eight out of ten, while my rating for NetSuite CRM is seven.

Sergiy Ustenko - PeerSpot reviewer
Real User
2022-01-28T12:47:31Z
Jan 28, 2022

We have 1000 users of HubSpot CRM in our company. Its deployment and maintenance is handled by 10 technical specialists. We have administrators for it, but no developers, as it is a web solution. We have not contacted their technical support team. When our customers ask us about other CRM solutions, e.g. Marketo and HubSpot, we And we kind of propose other CRM solutions. HubSpot CRM is a standard resource for small companies which has a very easy setup. It's a standard solution that workers use. I will recommend it to others. I'm rating HubSpot CRM an eight out of ten, especially because it's used by businesses.

RG
Real User
2021-10-18T16:09:54Z
Oct 18, 2021

The solution is deployed in the cloud. There are half a dozen users making use of the solution in our organization. Those who are considering implementing the solution are advised to document their processes beforehand. I rate HubSpot CRM as an eight out of ten.

JS
MSP
2021-09-25T06:43:07Z
Sep 25, 2021

HubSpot CRM is easy to use compared to others solutions and anyone can use it. However, for enterprise companies, I would recommend Salesforce because it has established partners, can be more reliable, has more features, and has a more powerful integration with ERP modules which is important for enterprise companies. For multi-locations and multinational companies, Salesforce is one of the best. I rate HubSpot CRM and eight out of ten.

HubSpot CRM is a comprehensive customer relationship management software that helps businesses manage their sales, marketing, and customer service activities. It offers a wide range of features, including contact management, email tracking, deal tracking, and task management.  With its intuitive interface and easy-to-use tools, HubSpot CRM allows users to streamline their sales processes, track customer interactions, and improve overall productivity. It also integrates seamlessly with...
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