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vRealize Log Insight OverviewUNIXBusinessApplication

vRealize Log Insight is #21 ranked solution in Log Management Software. PeerSpot users give vRealize Log Insight an average rating of 8 out of 10. vRealize Log Insight is most commonly compared to Splunk: vRealize Log Insight vs Splunk. The top industry researching this solution are professionals from a computer software company, accounting for 25% of all views.
What is vRealize Log Insight?
vRealize Log Insight delivers indexing and machine learning based Intelligent Grouping, to enable searching, for faster troubleshooting across physical, virtual and cloud environments. It help monitors and manages Machine Data at Scale through analyzing massive amounts of log data and delivers near real-time monitoring, search and log analytics, coupled with a dashboard for stored queries, reports and alerts. Speeds correlation of events across an entire IT environment. vRealize Log Insight creates Structure from Unstructured Data by collects and automatically identifies structure in all types of machine-generated log data (application logs, network traces, configuration files, messages, performance data, system state dumps, etc.) to build an index for performing analytics. And it offers a pricing model that includes unlimited data and does not require buying licenses based on peak usage and worst-case scenarios.
Buyer's Guide

Download the Log Management Buyer's Guide including reviews and more. Updated: January 2022

vRealize Log Insight Customers
Wildlands Adventure Zoo, Medic Mobile, IBM, Seventy Seven Energy, Baystate Health, Osis, Oxford University, Columbia University, Siemens, Cardinal Health, Ashdod Port, Vasakronan, Sydney Adventist Hospital, University of Derby
vRealize Log Insight Video

Archived vRealize Log Insight Reviews (more than two years old)

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Service Delivery Manager at a tech services company with 11-50 employees
Reseller
Top 10
Stable and scalable with good management functionality

What is most valuable?

The system's management and its alerts are the most valuable aspects of the solution.

What needs improvement?

The solution should be more user-friendly. The user interface and dashboard could be simplified. It would be helpful in future releases if the solution offered the ability to have a single pane of management and more integration with other solutions.

For how long have I used the solution?

I've been using the solution over the past year.

What do I think about the stability of the solution?

The stability of the solution has been good so far. We haven't faced any issues and haven't had any complaints.

What do I think about the scalability of the solution?

The solution is scalable.

How was the initial setup?

The initial setup had a moderate…

What is most valuable?

The system's management and its alerts are the most valuable aspects of the solution.

What needs improvement?

The solution should be more user-friendly. The user interface and dashboard could be simplified.

It would be helpful in future releases if the solution offered the ability to have a single pane of management and more integration with other solutions.

For how long have I used the solution?

I've been using the solution over the past year.

What do I think about the stability of the solution?

The stability of the solution has been good so far. We haven't faced any issues and haven't had any complaints.

What do I think about the scalability of the solution?

The solution is scalable.

How was the initial setup?

The initial setup had a moderate amount of difficulty, although it was mostly straightforward.

What about the implementation team?

We installed the solution ourselves. We have a technical department in-house that is able to handle the work.

What other advice do I have?

We use the on-premises deployment model. We're resellers of the solution.

I'd rate it eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PascalSeince
IT Manager at a insurance company with 10,001+ employees
Real User
Provides data to assist us with optimizing our infrastructure
Pros and Cons
  • "Our current costs are too high, and this tool will help us to better optimize our infrastructure."
  • "The dashboard needs to be improved because this is what I need to monitor my infrastructure."

What is our primary use case?

In our data center, we have too many physical servers and too many hosts. We are not properly optimized. We are implementing this solution and other virtualization to provide us with the best way to place different workloads with the goal of optimizing the environment.

We are using this solution in our data center.

What is most valuable?

Our current costs are too high, and this tool will help us to better optimize our infrastructure.

What needs improvement?

The dashboard needs to be improved because this is what I need to monitor my infrastructure.

For how long have I used the solution?

We have been testing this solution for two months and we plan to fully deploy it next year.

How are customer service and technical support?

We have not contacted technical support specifically for this solution because we are still just testing. However, we have been using VMware for 15 years and the technical support has always been perfect.

Which other solutions did I evaluate?

We are currently in an evaluation stage where were are choosing between VMware and Turbonomic. 

For the past 15 years, we have been using VMware for virtualization with ESX, vSphere, and vCenter. We are satisfied with VMware, and we already have this infrastructure in place, so we think that this VRealize Log Insight will be the better choice between products.

What other advice do I have?

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer:
Find out what your peers are saying about VMware, Splunk, Elastic and others in Log Management. Updated: January 2022.
564,729 professionals have used our research since 2012.
Senior Consultant/Architect at a tech services company with 51-200 employees
Consultant
Supports data center virtualization, network, and security
Pros and Cons
  • "The virtualization solution supports data center virtualization, network and security."
  • "It's great for VMware, but it would be good if they had third-party logins."

What is our primary use case?

We are a partner with VRealize Log Insight. I'm a senior consultant in the company but also have a position as an architect. We use the product for collection and management of data. 

What is most valuable?

The virtualization solution supports data center virtualization, network, and security.

What needs improvement?

I don't think there's any specific improvement I'd like to see, perhaps third-party logins.
It's great for VMware, but it would be good if they had third-party logins. I'm pretty happy with the dashboard interface and management monitoring tools.  

For how long have I used the solution?

I've been using this solution for three years.

What do I think about the stability of the solution?

It's a very stable solution, I rate it highly. 

What do I think about the scalability of the solution?

The product is scalable.

How are customer service and technical support?

I'm very satisfied with the technical support. 

How was the initial setup?

The initial setup was very straightforward. It's difficult to measure deployment time, it really depends on what you're doing. If it's a single VM deployment it shouldn't take more than an hour.

What's my experience with pricing, setup cost, and licensing?

The setup costs can sometimes be a bit expensive but I think for the technology they are offering it's top of the mark. There are no additional costs aside from the standard licensing fees. There's really no competition for what they're offering. They have the production, the market, the scales you require to work on VMware, the price they are asking is justified.

What other advice do I have?

I would rate this product an eight out of 10. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
Service Delivery Manager at a tech services company with 10,001+ employees
Real User
Easy to set up and good pricing with a good root cause analysis feature
Pros and Cons
  • "The root cause analysis feature is very valuable."
  • "I don't use the solution on a day to day basis, so I'm not sure what specifically can be improved."

What is our primary use case?

We primarily use the solution for complete log monitoring and management.

How has it helped my organization?

We're able to use the solution to analyze all of our logs, for years to come.

What is most valuable?

The root cause analysis feature is very valuable.

What needs improvement?

I don't use the solution on a day to day basis, so I'm not sure what specifically can be improved.

For how long have I used the solution?

I've been using the solution for three years.

What do I think about the scalability of the solution?

We have quite a few licenses, so for us, it isn't too hard to scale. Right now, we only have 15 users on the solution.

How are customer service and technical support?

Personally, I don't log calls with technical support. We do, however, have an interior team that can assist with troubleshooting.

Which solution did I use previously and why did I switch?

We didn't previously use a different solution.

How was the initial setup?

The initial setup was easy.

What about the implementation team?

We have our own interior team that handles the product.

What's my experience with pricing, setup cost, and licensing?

The price of the solution is reasonable.

What other advice do I have?

We use the on-premises deployment model. We're also platinum partners.

In terms of advice to others, if they're looking for a basic VMware solution, it's okay. We've tried other options. Log Insight seems to be better than other solutions in terms of very good integrations and working out items to be able to log.

I'd rate the solution nine out of ten. All of our must-haves are available in this product.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
Network engineer at a manufacturing company with 201-500 employees
Real User
Top 5
Virtualization with different operating systems that is easy to setup and has good support
Pros and Cons
  • "What I like is that you can have different storage locations for different applications."
  • "I think that it should be able to integrate with other third-party backup and recovery solutions, more that it does now."

What is our primary use case?

The primary use case for this solution is virtualization. Instead of getting additional hardware devices, we can add different compartments of storage in one hardware device.

You don't have to get extra hardware devices, you just need one hardware device with different compartments, so you can save different tasks on different compartments in a secure server. That is the purpose of VMware on our server, and what works for multiple storage systems in a hardware device. That is what this solution is meant to do.

What is most valuable?

What I like is that you can have different storage locations for different applications. This means that we can host different applications in different server locations. 

It reduces the cost of having to purchase hardware, rather than multiple hardware devices you only need one single hardware device, then you just have to increase the hard drive and RAM capacity.

That is one of the features that I appreciate the most. 

Also, it works alongside Veeam, so when a server goes down, you can replicate what is on that server to another physical server immediately. It's a backup and replication service all on its own.

What needs improvement?

In regards to stability, it doesn't do the patches on the operating systems. The manufacturers need to develop patches for security reasons, on all of the applications.

There could be an improvement in the scalability.

I think that it should be able to integrate with other third-party backup and recovery solutions, more that it does now. I feel that this is an area that needs to be worked on.

The dashboard and user interface is friendly but could be friendlier, so that even a person who is just learning about virtualization would be able to understand the features on the interface.

They should look at things like plugins. Other providers incorporate them into their own products. I feel that the same should be done with VMware to stay competitive in the market.

What do I think about the stability of the solution?

This solution is quite stable. If there are issues with the physical server then VMware will also have issues. There is no problem with the virtualization itself, rather it can be with the operating system or the hardware. VMware is stable.

Most of the organizations use Microsoft, so it integrates well and easily with Microsoft.

I can't say that there are any vulnerabilities.

What do I think about the scalability of the solution?

It's scalable, but based on my own experience, I would say it is only 70% scalable compared to other competitors.

How are customer service and technical support?

One of our customers had an issue with VMware and with their licensing. In trying to apply it, we had some issues. 

There was a person who had access to the platform to apply the licensing before, was no longer there, so we couldn't access it. We contacted technical support and they were great.

Every time we opened a case, we had support.

The support system is great and instantaneous. They have a strong followup. 

We enjoyed our experience with the technical support system.

How was the initial setup?

The initial setup is straightforward, but you will need a technical person to understand how it works.

Which other solutions did I evaluate?

I have not evaluated other solutions. This is the only virtualization solution that I am using. 

What other advice do I have?

We are system integrators so we don't use this solution completely, we use the applications or services fully, we just make sure to go through the features and do our best to use them, and then we sell them.

There may be some aspects that VMware needs to improve on, but we haven't used all of the features so it is difficult to know all that needs to be improved.

We try to understand how it works, and the dynamics of the solution to sell it. 

It provides multiple platforms, you can use a Windows Operating System, you can Mac, and you can use Linux on a particular server.

It allows us to do virtualization with different operating system platforms. I like that about this solution.

I have not worked with all of the features, but I can say that this product provides most of the capabilities that customers need.

It's easy to set up.

I would recommend this solution.

If you give a solution a ten out of ten there is nothing to be improved upon. There is always room for improvement as there are always upgrades.

I cannot give a ten when I know there are things to improve.

Technology is evolving and the world is going virtual, so they need to step up their game.

I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
AliAmini
IT Consultant at ArioRasaneh
Real User
Very stable and scalable with good server virtualization
Pros and Cons
  • "The most valuable feature is server virtualization. It's been very useful."
  • "The solution isn't user-friendly for admins."

What is our primary use case?

We primarily use the solution for the server virtualization for hosting services, and for some VDI solutions.

What is most valuable?

The most valuable feature is server virtualization. It's been very useful.

What needs improvement?

The implementation process could be improved. We ran into a few issues during the initial setup that could have been avoided if it was more straightforward.

The solution isn't user-friendly for admins.

The solution needs to offer a feature for small companies that would allow us to run VDI that won't take up server resources.

For how long have I used the solution?

I've been using the solution for eight or nine years.

What do I think about the stability of the solution?

The stability of the solution is very good. We've been using it for eight or nine years and haven't had any issues with it.

What do I think about the scalability of the solution?

The scalability is very good.

How are customer service and technical support?

Technical support is good, but because of the sanctions, we don't deal directly with the company; rather we get assistance through consultants.

How was the initial setup?

The initial setup was okay, but it wasn't exactly straightforward. For the implementation, there was a problem with the VDI solution. For example, with the Horizon 7 version, we had some problems setting it up. We had to do some studying up on the solution and did a lot of Googling to find the answers we needed. We were able to resolve it in the end.

What's my experience with pricing, setup cost, and licensing?

The pricing of the solution is okay, however we use a nulled version. We have issues because of the sanctions on our country. For important projects, we get licensing through Dubai. Right now we are using a nulled version of the solution.

What other advice do I have?

We use the private cloud deployment model.

I'd rate the solution nine out of ten. I'd rate it higher, but the implementation is very hard.

I would recommend the solution to others. They will save money is they use it. It's also good for maintaining the hardware.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
Infrastructure Expert at a tech services company with 501-1,000 employees
Real User
Has good dashboards and is simple to install and connect to the environment
Pros and Cons
  • "We use the on-premises version of this solution for log analysis and to find details about certain issues."
  • "Documentation is lacking, including some guide as to how to use the expressions. It is not clear how to look for a log, for example. Some examples in the documentation might be helpful. I think that VMware had good documentation, but it's no longer hosted. The documentation is not as easy to understand as it was before."

What is our primary use case?

We use the on-premises version of this solution for log analysis and to find details about certain issues. My experience, however, is that Log Insight is not user friendly. You have to know a lot to find out how it works.

What needs improvement?

Documentation is lacking, including some guides as to how to use the expressions. It is not clear how to look for a log, for example. Some examples in the documentation might be helpful. I think that VMware had good documentation, but it's no longer hosted. The documentation is not as easy to understand as it was before.

Log Insight has a good dashboard, where you can search for a log. However, it is difficult at the beginning for the administrator to understand it. I asked my colleague how often they use this tool and they said, "It is very difficult to find something in the tool. You need to know what you are looking for." This might be the part that should be improved.

The interactive analyzer feature should also be improved.

For how long have I used the solution?

We've been using this solution for about two years.

What do I think about the stability of the solution?

It's very stable. I've never had any critical issue. There might have been some bugs, of course, but nothing critical.

What do I think about the scalability of the solution?

I can't say how scalable Log Insight is because we do not have a big installation, although the solution works well enough for us. I never scaled out with Log Insight.

We have about ten VMware administrators.

How are customer service and technical support?

In general, I am satisfied with their technical support. I contacted technical support many times and everything was resolved. I don't have any bad feelings with technical support. I think it's very good, although it depends on who are you talking with. Some technical engineers have more experience than others, so it depends.

How was the initial setup?

It was very easy to setup. I didn't have any problem with that. Log Insight is simple to install and connect to the environment, but the problem arises when you want to look for some information. This is a large problem because the documentation and examples on the internet don't give us so as much information as we need.

What's my experience with pricing, setup cost, and licensing?

Pricing could always be lower. If it were free, I would be more satisfied.

What other advice do I have?

I would rate this solution an eight of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
AndreTaborda
Virtualization Engineer at a tech services company with 501-1,000 employees
Real User
A scalable solution that's well designed and offers an excellent trace log feature
Pros and Cons
  • "The trace log is the solution's most valuable feature. It's very helpful in troubleshooting problems."
  • "They should improve their web interface to make it more user-friendly."

What is our primary use case?

We primarily use the solution to collect some data logs from the network device. This is something we're still developing out.

What is most valuable?

The product is perfectly designed.

The trace log is the solution's most valuable feature. It's very helpful in troubleshooting problems. 

The dashboards are also impressive. You have the option to create a very rich dashboard if you like. 

What needs improvement?

The solution should make it possible to use it from a security perspective so that you can centralize your policies and have some control as to what's happening in the environment.

They should improve their web interface to make it more user-friendly.

For how long have I used the solution?

I've been using the solution for four years.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

The solution is scalable. It's very easy if you need to add more nodes in the cluster. We have about 30 people using the solution. That's our operations time. Currently, we do not plan to expand usage.

How are customer service and technical support?

I've never needed to contact technical support, so I don't have any experiences to draw from.

How was the initial setup?

The solution's initial setup is both straightforward and complex. It depends on the environment. Working with the solution is simple, but in our current use case, we have some difficult configurations that add complexity to the process. You need two people to maintain the solution once it's set up.

Which other solutions did I evaluate?

We did not evaluate other solutions before choosing this one.

What other advice do I have?

We use the on-premises deployment model.

I'd rate the solution eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
Infrastructure Engineer at a tech vendor with 201-500 employees
Real User
A scalable solution that works well with VM products, but has limitations in terms of usability
Pros and Cons
  • "We are using it because we have a VMware product. It has its own built in dashboards for VMware products, and that's a good thing."
  • "The solution is a very good tool, but it has a lot of limitations. One of the main issues is around how you define your retention policy, for instance, in Log Insight. It doesn't have it. You can't define a log retention policy. You also can't define the destination or location for your logs. All of the logs are in one index or one bucket."

What is our primary use case?

Our primary use case for the solution is for log management.

What is most valuable?

We are using it because we have a VMware product. It has its own built-in dashboards for VMware products, and that's a good thing. Also, filtering logs is very easy and extracting fields from the data is also very straightforward with Log Insight.

What needs improvement?

The solution is a very good tool, but it has a lot of limitations. One of the main issues is around how you define your retention policy, for instance. It doesn't have it. You can't define a log retention policy. You also can't define the destination or location for your logs. All of the logs are in one index or one bucket.

For example, if you have a different set of logs, which you want to have different rotation policies for, you can't do that. You have to create multiple clusters if you want to do this, and then the problem is that you will end up having multiple classes, and you can't access all of them centrally.

For how long have I used the solution?

I've been using the solution for two years.

What do I think about the stability of the solution?

The solution is pretty stable.

What do I think about the scalability of the solution?

The solution is scalable. Right now, we have about ten people on it.

How are customer service and technical support?

Technical support is okay. It's not really great, but it is okay. We have no issue with them. We only ever had to contact technical support once and it was resolved in the end. 

Which solution did I use previously and why did I switch?

We did not previously use a different solution.

How was the initial setup?

The initial setup is very straightforward. Deployment took a couple of days.

What's my experience with pricing, setup cost, and licensing?

We are not paying extra for the solution because it was part of our bundle. That was one of the reasons we used it. There was no extra cost for us.

Which other solutions did I evaluate?

We started using this product because we wanted to have something up and running. We are currently evaluating other products now, as well, even though we are continuing to use this solution. We are looking at ELK among others.

What other advice do I have?

I would rate the solution six or seven out of ten. It's very easy to use, but at the same time it has some limitations. You have to consider that if you decide to try out the solution.

Disclosure: I am a real user, and this review is based on my own experience and opinions.