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SAP IT Operations Analytics pros and cons

Vendor: SAP
4.0 out of 5
215 followers
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SAP IT Operations Analytics Pros review quotes

RP
Nov 2, 2021
Operations Analytics provides statistics, so it's like the dashboard in your car that tells you the temperature, RPMs, etc, and if something goes wrong in your car, a warning light comes on. So in analytics, you set thresholds for the thread count, and it sends you an email when it reaches a certain amount.
AhmedHaridy - PeerSpot reviewer
Apr 10, 2024
We can integrate different environments, including development, quality, and production. You can open implementation projects, define users' roles, manage training, design, and store all project-related documentation. Before going live, there's a checklist and cutover plan. Configuration moves from development to quality, then production, to ensure everything runs smoothly. Once in production, the platform tracks system performance, open cases, maintenance, upgrades, and new features. You can monitor everything through dashboards, reports, event notifications, and support tickets, both internally and with SAP.
 

SAP IT Operations Analytics Cons review quotes

RP
Nov 2, 2021
It would be great to have a monitoring tool that could implement conditional solutions like this. Right now, it comes up with the indicators, but it doesn't necessarily send the lower-level technician to the right spot.
AhmedHaridy - PeerSpot reviewer
Apr 10, 2024
The solution works well, but we need better project planning. Accessing some features is a bit complicated, and we're waiting for improvements from SAP. It should also improve integration.