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Test Management Tools
July 2022
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AnujKataria - PeerSpot reviewer
Project Manager at Duck Creek Technologies
Real User
Top 10
One-stop solution that is useful, and makes things easier to manage, but the burndown charts are problematic
Pros and Cons
  • "Basically, the capacity to construct various products is something I find handy."
  • "I'm looking for specific options that aren't currently available, such as active status, new status, or what's currently in progress."

What is our primary use case?

We use TFS for project management.

What is most valuable?

Basically, the capacity to construct various products is something I find handy. For example, I could write a user story and then add some tasks to it, as well as subtasks and test cases.

Everything can be linked together, making it easy for us to track down and document hours for each and every task, whether it's a task, above, or anything else.

Everything is interconnected. As a result, tracking and viewing the bulletin board dashboard and burndown charts, among other things, is much easier.

It's a one-stop solution that is useful and makes it easier to handle.

What needs improvement?

The overall ability in the Agile process has some room to improve, even though it is interconnected. When I worked on Jira, it had the capability of better linkage.

When it comes to project management, we are having trouble with burndown charts, which we can't seem to display. As a result, we have created new tasks and realigning our process. Rather than creating larger tasks, we are creating subtasks such as development tasks, QA tasks, and deployment tasks.

An area of improvement is when there is a login for a specific user story present, it should display automatically. This is an area that where we are having difficulty and struggling in.

The scalability can be improved.

Linkage and task management are two areas that we are having difficulties with. It could be more like Jira, which has a number of different plugins. In addition, I feel that the status should include additional options. For example, they offer fewer options for a specific task user story or bugs.

I'm looking for specific options that aren't currently available, such as active status, new status, or what's currently in progress. I would like to see an in-progress capability where you can mark it active, but you can also write that it is in progress. When I look at the dashboard, there is nothing there to show me what has been done or why it is active or not.

For how long have I used the solution?

My company has been using TFS since it started. It may be more than 10 years. I joined the company a year ago.

We have been using it through the cloud during COVID and working from home. We can connect to it from any network.

What do I think about the stability of the solution?

There have been some lags in the past, and we have also encountered some latency when setting it up on the laptop. You may have some problems at first, but as soon as you connect to the internet and update your product, everything becomes stable.

Within our organization, for example, we use Microsoft Teams for communication, chats, and for calls. We had some issues with it being unreliable and not fully airing the sound over the laptop speakers and mic. I discovered that as soon as we updated the product, the stability was restored. There was a problem with Teams, which they fixed and updated.

Initial difficulties are to be expected, but things are constantly improving.

What do I think about the scalability of the solution?

It can be scaled to some extent. The main issue is that, unlike Jira or any other tool, the burndown chart is not displayed.

How are customer service and support?

I have never used technical support because I've never been in a situation where it has gone down and I needed to contact them, but I believe that because Microsoft is a reputable organization with adequate technical support right now.

Which solution did I use previously and why did I switch?

I have also worked with Jira.

I come from a QA background, and we used to do automation. Jira was far easier to integrate with our QA automation frameworks because it has a large number of exposed APIs and public APIs that we could use, which is a positive development. Also, the burndown charts, as well as the ability to manage different Agile model frameworks, where we could use scrum in one project but also had to use Kanban. As a result, the transition from one framework to another was simple. These are the things I found useful but haven't seen in the case of TFS yet.

How was the initial setup?

Initially, TFS was a bit complicated. Now that it's Azure DevOps the initial setup is much easier.

It's a one-stop shop for building code repository, and a version control system within TFS or Azure DevOps, as TFS has been renamed.

What other advice do I have?

I am a project manager.

I would rate TFS a seven out of ten

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
Buyer's Guide
Test Management Tools
July 2022
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620,319 professionals have used our research since 2012.