What is our primary use case?
The solution is great for remote connection to our facilities. When the COVID-19 pandemic occurred, it was a great challenge for us to move all the staff home to work from there. We have around 8000 workers and migrating all of them to work from home was a lot of work and as an administrator of the corporate security area, I have always liked to be aware of new trends in security issues and above all that I can integrate them into my work in order to ensure better security.
How has it helped my organization?
This Odo or Harmony solution has helped us a lot in improving the security for the remote connection to our facilities in corporate. At some point, we started to use the Check Point client and use a certificate to extend the connection to corporate and even if there is one kind of security, it is generally not very secure. With this new solution, connecting to a cloud and opening the allowed applications is much more secure. On top of that, you can configure for a double authentication factor which doubles the security of connection to your corporate workforce.
What is most valuable?
One of the things that I liked the most was the fact that I no longer needed a VPN client. I only connected to a browser to connect to the cloud and once you authenticate yourself, you have everything there. You can surf the internet, have an SSH connection, RDP, et cetera. This makes it easier to use, and, above all, to manage without worrying that there will be an attack on your corporate infrastructure since everything is recorded in logs. You are able to view everything that was done in the active session so that, in the future, in case of fraud, you have sufficient evidence of the activity carried out in the session.
What needs improvement?
Until now, I have not found anything that I do not like about this service, however, security trends and vulnerabilities will always exist and there should always be new ways to protect the perimeters of our corporate infrastructure.
I always look for new trends and technologies that somehow can be integrated into our work that is much easier for the user. It allows the administrator to grant them remote access with all the necessary security parameters. Above all, it is simple to configure for a platform administrator
For how long have I used the solution?
I've used the solution for a few months.
What do I think about the stability of the solution?
We havent seen or receved reports from our end users complaining about this clientless solution int order to connect to our premises there for we can say that is a confedend service that shows stability to the client
What do I think about the scalability of the solution?
The scalability is great.
How are customer service and support?
Technical support is great.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
We did previously use a different solution.
How was the initial setup?
The initial setup is straightforward.
What about the implementation team?
We implemented the solution with the assistance of a vendor.
What was our ROI?
We have witnessed a 40% ROI.
What's my experience with pricing, setup cost, and licensing?
For remotes access, this is one easy-to-administer service.
Which other solutions did I evaluate?
We did evaluate other options.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: I am a real user, and this review is based on my own experience and opinions.
