What is our primary use case?
We have implemented
Nutanix Kubernetes Platform (NKP) for running our workloads in our government organization. We are currently testing it with our in-house applications before deploying it in production.
What is most valuable?
The platform has in-built dashboards such as
Grafana dashboards and
Kubernetes dashboards that allow us to monitor usage effectively. It runs smoothly without facing any downtime or issues related to
Nutanix Kubernetes Platform (NKP) internally. Furthermore, scalability is a part of the solution, allowing us to predefine requirements for auto-scaling particular nodes or worker types. Nutanix Kubernetes Platform (NKP) uses NVME storage, which provides performance benefits.
What needs improvement?
There are some limitations with the non-air gap version as it requires complete internet access, which poses restrictions due to government regulations. The dashboards also face issues with internet access to repositories, such as
GitHub, impacting their functionality. Installation queries exist in the air gap version, and professional support from Nutanix lacks efficiency.
For how long have I used the solution?
I have been using the solution for one or two months.
What was my experience with deployment of the solution?
The Nutanix support team isn't fully equipped with professional skills since
D2iQ was procured by Nutanix, lacking seamless support resources.
What do I think about the stability of the solution?
The platform is stable. We have not faced any downtime related to Nutanix Kubernetes Platform (NKP) so far.
What do I think about the scalability of the solution?
Scalability is a featured part of the solution. We can configure auto-scaling for particular nodes and worker types.
How are customer service and support?
The quality of support varies greatly depending on the assigned support engineer. Some engineers lack the capability to resolve issues effectively, requiring escalations and additional work from other engineers to resolve problems.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
We run some workloads on VMs or servers, experiencing no significant issues. The previous server setup provided optimal performance without facing slowness.
How was the initial setup?
The initial setup encountered issues due to lack of professional support from Nutanix, especially because
D2iQ was procured by Nutanix, which results in challenges with accessing proper support.
What was our ROI?
It is too early to determine the ROI. Although our in-house application is running, the production application still needs complete deployment to assess ROI accurately.
What other advice do I have?
Nutanix Kubernetes Platform (NKP) overall rating would be around seven out of ten. We have not fully explored all features to the fullest extent yet. They could improve the quality of their support services, especially considering the transfer of resources from D2iQ to Nutanix.
Which deployment model are you using for this solution?
On-premises
*Disclosure: My company does not have a business relationship with this vendor other than being a customer.
