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Zapier vs Zoho Flow comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Mar 15, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Zapier
Ranking in Cloud Data Integration
13th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
49
Ranking in other categories
Data Integration (23rd), Business Orchestration and Automation Technologies (20th), AI Software Development (20th)
Zoho Flow
Ranking in Cloud Data Integration
26th
Average Rating
8.0
Reviews Sentiment
6.4
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2026, in the Cloud Data Integration category, the mindshare of Zapier is 3.1%, up from 2.3% compared to the previous year. The mindshare of Zoho Flow is 0.4%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Data Integration Mindshare Distribution
ProductMindshare (%)
Zapier3.1%
Zoho Flow0.4%
Other96.5%
Cloud Data Integration
 

Featured Reviews

Amrit Dash - PeerSpot reviewer
Automation Engineer at a educational organization with 11-50 employees
Modular automations have streamlined onboarding and now orchestrate delayed multi-day workflows
Zapier offers the best features through the capability to make our own webhooks and the delay functionalities, which stand out in Zapier.The delay functionality and custom webhooks are valuable for our organization because of how we deal with things at our organization by creating things in a very modular way. We will have different modules talking to each other for a specific complex workflow. A webhook is what helps solve most of it because we can create all the different modules as a separate workflow in Zapier with their own custom webhook URL and then call them or chain them together to create a complex workflow solving a bigger use case problem. Secondly, the delays, with having a bigger delay in number of days, gives the automation a bigger window to run in, which is not the case with make.com or any other platform that we use for automation. The delays on other platforms are mostly within the range of one to five minutes because the scenario needs to run on that particular go. With Zapier, the scenario can span over multiple days and it does not take up running memory. Rather than that, it goes to sleep and runs back again after the designated time. With Zapier, I am able to handle workflows much faster. I have been able to reduce the effort the manual onboarding team and the operations team had to do in terms of employee onboarding. We have reduced the workflow time and made things more efficient and smoother and avoided any repetitive tasks in the day-to-day workflow of a team member. There is a significant reduction in manual work and team members save time by eliminating multiple workflows which are repetitive in nature that the automation team builds for them using Zapier.
HarshVardhan1 - PeerSpot reviewer
Software Engineer at Evoluz Global Solutions
Has improved data integration processes and enabled seamless synchronization across applications
I do not experience any challenges applying Zoho Flow. I can create a new flow in the folder, but first I must be clear about which trigger I need to create the flow for and which task I need to apply Zoho Flow to. If my criteria and vision are clear, and my task is clear, I will not find any issues with Zoho Flow. If I am unclear about my intention or aim, then I might experience issues with any flow and APIs. When I have a clear view and thought about when to trigger the flow and what task needs to be done, I rarely encounter any issues.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"With Zapier we are easily able to set up a custom notification and event-tracking service in only a few hours as opposed to several days."
"It revolutionized our back-office."
"The ability to link Google Sheets to Salesforce is the most valuable feature."
"I think it’s brilliant because the webhook feature allows you to basically send information from any application and connect to all the most common applications on the market."
"With Zapier, I am able to handle workflows much faster, reduce the effort the manual onboarding team and the operations team had to do in terms of employee onboarding, reduce the workflow time, make things more efficient and smoother, and avoid any repetitive tasks in the day-to-day workflow of a team member."
"On a personal level, I used Zapier to automate otherwise tedious and manual tasks."
"Zapier's ability to connect disparate systems is incredibly valuable."
"Zapier, combined with MailParser, is an essential element of our back-end operations."
"Zoho Flow allows us to integrate Zoho applications with other applications and within Zoho applications, and it is efficient and not time-consuming because we can integrate Zoho Book with Zoho CRM in about 10 to 15 minutes using Zoho Flow."
 

Cons

"The user interface for Zapier could be improved."
"In terms of scalability, we have found that we need to create multiple redundant Zaps in order to compensate for logic."
"Zapier needs to improve in the same way most RPA solutions should, such as Robocorp, Make, or UiPath. They are not good at helping you find the connections that you need for the problem that you have. For example, if need something on Instagram. I'm going to have to do research for hours to be able to find the components or the app, which is going to do what I need it to do. It makes it difficult to use the system when you don't know what to use."
"The Google Analytics integrations (especially the Facebook Lead Forms to Google Analytics) HubSpot, that leads to Android phone integration"
"We currently switch from Zapier because it was so expensive. My experience shows that for our use cases, other tools are cheaper."
"If the scenario or automation is complex, it becomes difficult to create and deploy because of various routes. For example, with 20 routes, it becomes really difficult to create them due to certain limits, and the UI is not conducive for viewing all the routes."
"The pricing of the solution is quite expensive."
"There is room for improvement in the support. They are not responsive, and they don't take much time to get resolved."
"There could be integration with many other applications. For example, Jira applications cannot be integrated with Zoho Flow directly, which is why I use Zapier Flow."
 

Pricing and Cost Advice

"Zapier is a paid service. Its license renews monthly, and Zapier will downgrade your subscription to the free version when your credit card doesn't have funds. That significantly impacts your service because everything halts completely. Zapier doesn't have any hidden costs."
"Zapier's price is good."
"It's very straightforward licensing. There's only one cost you have to pay, and if you want a relevant pricing plan, I think you have two or three different models or packages which include the number of notifications or Zaps, as they call it, that you can program."
"The product is reasonably priced."
"The least expensive plan is $24 a month, and you can go all the way to $800 a month if you're a huge company using many tasks."
"It's very affordable."
"The price of Zapier is approximately $75 monthly."
"There is a free plan that is, of course, limited. However, it allows you to understand and check true scenarios for a while."
Information not available
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Top Industries

By visitors reading reviews
Construction Company
16%
Comms Service Provider
10%
Manufacturing Company
9%
Financial Services Firm
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business32
Midsize Enterprise10
Large Enterprise7
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Zapier?
The pricing is in accordance with market standards and even lower in some cases. The license setup cost is reasonable.
What needs improvement with Zapier?
Zapier can be improved by having more complex running scenarios, such as running code and more custom modules, and maybe multi-router cases which will make the workflows even tighter and more compl...
What is your primary use case for Zapier?
My main use case for Zapier is that it acts as a no-code automation platform which helps us in automating business platforms and business process automation. It is a tool that we were using prior t...
What is your experience regarding pricing and costs for Zoho Flow?
I have used Zoho Flow only on one Zoho One license. I am not aware of the exact price, but it is quite less expensive than Zapier Flow.
What needs improvement with Zoho Flow?
There could be integration with many other applications. For example, Jira applications cannot be integrated with Zoho Flow directly, which is why I use Zapier Flow.
What is your primary use case for Zoho Flow?
I have been working with Zoho Flow for two years and have used it in many projects where I use it for data integration from another website to Zoho applications such as Zoho CRM and Zoho Creator. I...
 

Comparisons

No data available
 

Overview

 

Sample Customers

BuzzFeed, Groupon, Spotify, Columbia University, FOX
Information Not Available
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