I contacted Zoho's support team during my entry-level time period. Zoho used to explain all their products. They provide a demo if you don't have an idea of their products. There are multiple sessions, including some recordings and live sessions, to help one understand Zoho products. There are a lot of resources from Zoho from which you can make choices. You can follow Zoho's documentation or their other training materials. You can choose to have a live session or a demo to help you understand Zoho products. You can even get on a call or send an email for support. I rate the technical support an eight out of ten.
