Veracode can improve to stand in this market. They do not have to do much; they just need to improve their UI experience and add more documentation within the application rather than just creating documentation pages on different websites. They need to ensure their web application guides whoever uses it. Since whoever uses Veracode must be a technical person, they just need to guide them to the actual points. They can also improve their security capabilities by adding more filters to identify what vulnerabilities their application has. They need to improve their scanning engine to scan for more critical defects. Also, the integration part can be enhanced by adding features to integrate with a CLI, such as introducing a CLI version or a Jenkins plugin. If such features exist, they should show it as a pop-up, signaling that they have a new feature. Currently, it feels Veracode from two years ago is still the same, so that is something Veracode needs to improve. They can improve the security part. Some of the severe security issues were never caught by Veracode in the reports. In fact, I have never seen any high or critical severity issues pop up in my Veracode report. That is one thing they can improve on their scanning ability to catch high severity issues. Next is integration; Veracode does not provide any tools to integrate with Jenkins or CLI. I do not even know if there is any CLI for Veracode that I can use to automate in my pipeline. The last thing is the UI interface that they have, as it is a bit confusing. I remember we did not have the capability to handle authentications of our internal application. We had to write Selenium code using a Selenium IDE. To write a Selenium script for a Veracode scan, you have to download a Selenium IDE, record it, and then paste that file into Veracode. I can see that Selenium IDE is already decommissioned, so it is no longer used by anyone. Still, we have to use it because Veracode only supports that kind of file for Selenium to automate. They can add more ways to authenticate our application using normal JavaScript or Python or Shell script. I feel these are the four main points. They can document it more by adding tooltips into the application that explain why a parameter is required and what other options are available. For the same example with the Selenium script, they can add a link to their documentation that explains what other kinds of scripts can be written for authentication. I feel they can also make the UI more intuitive so that whoever uses it can guide themselves, as whoever uses Veracode is already a technical person.
