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Trend Micro Worry-Free Services Suites vs Trend Vision One comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 8, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.5
Trend Micro Worry-Free provides efficiency and ROI, but some prefer potentially cheaper alternatives with similar functionality.
Sentiment score
6.7
Trend Vision One enhances automation, reduces costs, mitigates risks, and provides ROI through improved security and operational efficiency.
Our company went through a ransomware event, and if Trend Vision One had not stopped it, that could've closed the company's doors.
Trend Vision One has improved our ROI by 30 percent.
Thankfully, we also had cyber security insurance, and the insurance covered the incidents because, through Trend Micro and the implementation of the solution, along with the data it provided, we were able to demonstrate what had happened.
 

Customer Service

Sentiment score
5.1
Trend Micro Worry-Free Services offers adaptable, highly-rated support, though some mention delays and lack of OEM and partner support.
Sentiment score
6.7
Trend Vision One's customer support is praised for quick resolutions but criticized for delays and communication inefficiencies in complex cases.
It's not just about high-level support with the chatbot; rather, when an issue occurs, we have the experts on-site and ready to respond swiftly, which is crucial.
Trend Micro supported us throughout the transition from on-prem servers or other vendors, providing top-notch service at all times.
Support responds quickly, and together we’ve been able to solve all challenges in our day-to-day operations.
 

Scalability Issues

Sentiment score
6.8
Trend Micro Worry-Free Services is praised for scalability and integration, ideal for small businesses, but faces internet limitations.
Sentiment score
7.8
Trend Vision One is adaptable and scalable, efficiently supporting diverse environments and seamless integration for organizational growth.
I’d give scalability a 10 because nearly everything is integrated.
Our growth over the past three years has never caused performance or expansion issues.
I don't think I've encountered any issues with scalability; we're growing steadily, and I believe Trend Vision One can keep up with our demand.
 

Stability Issues

Sentiment score
7.4
Trend Micro Worry-Free Services Suites is highly rated for stability, with users appreciating its reliability and minimal downtime issues.
Sentiment score
8.2
Trend Vision One is highly stable and reliable with minimal issues, receiving high user ratings for performance and support.
Trend Vision One works exactly as intended and has never hindered our operations, feeling more a collaborator than a roadblock.
The stability is very high.
Stability is critically important for us with Trend Vision One; it is very stable, providing continuous 24/7 support.
 

Room For Improvement

Trend Micro Worry-Free Services Suites has UI, pricing, documentation, integration, support, and feature issues, needing significant enhancements.
Trend Vision One needs improvements in accuracy, integration, UI, automation, support, and technical features like AI and security tools.
The deployment can be complex, and we'd like an easier process, especially when integrating with on-prem and cloud environments.
For XDR threat investigation, there is not enough documentation about how to search for different keywords.
There is increasingly a blending of the traditional OT world, which requires a specific focus, as OT devices often don't use standard Ethernet protocols and similar technologies.
 

Setup Cost

Trend Micro Worry-Free Services Suites are seen as mid-range in cost, but rising license fees concern some users.
Trend Vision One's pricing is seen as competitive, flexible, with discounts, but complex for smaller organizations compared to rivals.
The pricing of Trend Micro is a little bit higher compared to Sophos.
I find the credit model non-transparent—you can't always tell how many licenses apply to which product.
I have seen others that are double or triple the price.
Trend Vision One offers a competitive price-to-value ratio.
 

Valuable Features

Trend Micro Worry-Free Suites provides robust, integrated security with real-time threat intelligence and centralized management, despite pricing concerns.
Trend Vision One enhances security with AI-driven threat detection, real-time monitoring, user-friendly interface, and robust integration capabilities.
Trend Micro Worry-Free Services Suites has an inbuilt auto scan facility.
The most important features of Vision One include visibility, AI integration, attack pattern analysis, predictive analytics, and centralized visibility and management across protection layers.
The most critical feature of Vision One is that it gives us a single console for threat management.
Its ability to identify unmonitored endpoints and perform log inspection, which establishes operational baselines and detects anomalies, proves invaluable for threat identification.
 

Categories and Ranking

Trend Micro Worry-Free Serv...
Ranking in Extended Detection and Response (XDR)
14th
Average Rating
8.4
Reviews Sentiment
6.6
Number of Reviews
11
Ranking in other categories
Email Security (15th), Endpoint Protection Platform (EPP) (19th), Managed Detection and Response (MDR) (10th)
Trend Vision One
Ranking in Extended Detection and Response (XDR)
4th
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
77
Ranking in other categories
Endpoint Detection and Response (EDR) (4th), Network Detection and Response (NDR) (3rd), Attack Surface Management (ASM) (2nd), AI-Powered Cybersecurity Platforms (3rd)
 

Mindshare comparison

As of August 2025, in the Extended Detection and Response (XDR) category, the mindshare of Trend Micro Worry-Free Services Suites is 0.8%, up from 0.1% compared to the previous year. The mindshare of Trend Vision One is 3.9%, down from 4.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Extended Detection and Response (XDR)
 

Featured Reviews

MehulSharma - PeerSpot reviewer
Users appreciate comprehensive threat management features and find management console straightforward
Regarding machine learning-based threat protection in Trend Micro Worry-Free Services Suites, customers are not using that, so I am not taking any responses from the customers. If you want, you can drop me a mail, and then I will collect the information from my customers. I don't know about it, actually. I am a salesperson, not technical. Other than pricing, the areas of Trend Micro Worry-Free Services Suites that I would like to see improved or enhanced depend on cases. For approximately 1300 to 1200, it varies by case. When it involves 500 customers or 200 customers, it could go up to 900 and 1000 rupees. We win cases often.
Dennis Niedling - PeerSpot reviewer
The CREM feature is an absolutely essential feature that helps us meet security requirements
Since we started using Trend Vision One, we've been able to enhance our security posture significantly. Trend Vision One has improved significantly over time in providing centralized visibility and control. It started as a set of individual products, but now it feels like one integrated solution. This reduces the need for interfaces or multiple analysis tools. That's why we pursued the one-platform strategy. Trend Vision One has definitely helped consolidate our use of security vendors. We previously used standalone products for endpoint and email protection that weren't integrated. Now, we get the benefits of an integrated solution. I'd estimate we're 50–70% better in security now than we were two years ago. The Cyber Risk Exposure Management (CREM)feature is absolutely essential. Even though we're not critical infrastructure, the NIS2 directive gives us security guidelines. CREM helps us meet these requirements. It is very important to our organization that Trend Vision One integrates AI into the platform. Pattern recognition in forensic data is no longer manageable by humans due to the volume of events. Machine learning is essential to process these and filter what needs human attention. Trend Vision One has improved our organization significantly. Security tasks used to be manual. Now, technology prevents issues or supports staff in detecting them. This shift from manual to technical solutions greatly increased our security. Trend Vision One has reduced the time we spend detecting and responding to threats. I'd say we're 80% faster than before. The platform gives us consolidated data upfront, so we don't have to search for event clues manually. Trend Vision One has helped reduce false alarms. I'd estimate a 50–60% time saving. We have more alerts now than years ago, but also better systems to handle them, making the whole process more efficient. Trend Vision One has helped reduce our cyber risk overall. We now know where gaps are before they become problems, whereas in the past we had to guess. That's a massive improvement. When it comes to operations, the CREM solution helps us identify vulnerabilities in systems. If we patch them, they disappear from the reports—this gives us actionable insights, which is incredibly helpful. It took about half a year to realize the benefits of Trend Vision One after implementation.
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Comms Service Provider
10%
Security Firm
8%
Retailer
8%
Computer Software Company
23%
Comms Service Provider
7%
Manufacturing Company
7%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Trend Micro Worry-Free Sevices Suits?
The solution offers a comprehensive solution that includes antivirus, malware protection, ransomware protection, web filtering, and device control features. It provides networking capabilities, mak...
What needs improvement with Trend Micro Worry-Free Sevices Suits?
Regarding machine learning-based threat protection in Trend Micro Worry-Free Services Suites, customers are not using that, so I am not taking any responses from the customers. If you want, you can...
What is your primary use case for Trend Micro Worry-Free Sevices Suits?
I work with both Trend Micro Worry-Free Services Suites and Trend Micro Apex One. I am working with Trend Micro, Sophos, and Sentinel. I work with Trend Micro Worry-Free Services Suites on Xcitium....
What do you like most about Trend Micro XDR?
I appreciate the value of real-time activity monitoring.
What is your experience regarding pricing and costs for Trend Micro XDR?
Trend Vision One is definitely cost-efficient compared to other solutions. I have seen others that are double or triple the price. I'm surprised Trend Vision One hasn't raised their prices, conside...
What needs improvement with Trend Micro XDR?
It’s hard to pinpoint areas where Vision One could be improved or where additional features are needed. I’ve been working with the solution for three years, and Trend Micro is constantly developing...
 

Also Known As

No data available
Trend Micro XDR, Trend Micro XDR for Users, Trend Vision One - XDR for Networks
 

Interactive Demo

Demo not available
 

Overview

 

Sample Customers

Information Not Available
Panasonic North America, Decathlon, Fischer Homes, Banijay Benelux, Unigel, DHR Health,
Find out what your peers are saying about Trend Micro Worry-Free Services Suites vs. Trend Vision One and other solutions. Updated: July 2025.
865,384 professionals have used our research since 2012.