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Trend Micro Smart Protection vs Trend Vision One Endpoint Security comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
4.8
Trend Micro Smart Protection delivers positive ROI, preventing breaches, updating systems, and supporting financial and reputational benefits over time.
Sentiment score
7.2
Trend Vision One boosts security and efficiency with malware prevention, lower costs, and improved data protection compared to competitors.
 

Customer Service

Sentiment score
5.1
Trend Micro Smart Protection's customer service varies; premium is effective, but standard support often faces delays and availability issues.
Sentiment score
6.7
Trend Vision One Endpoint Security support is varied, with mixed feedback on efficiency, responsiveness, technical challenges, and language barriers.
The agent is very light, and it doesn't cause any issues on the machine.
Their technical support deserves a rating of nine out of ten.
we reached out to our local vendor in the country for questions, and they resolved these issues with Trend Micro.
I have not needed much technical support except during the uninstallation issues, which took some time to resolve.
 

Scalability Issues

Sentiment score
8.0
Trend Micro Smart Protection scales effectively for businesses of all sizes with positive feedback on performance and flexibility.
Sentiment score
7.9
Trend Vision One ensures scalable endpoint security, easily managing global networks with adaptable cloud-based solutions for diverse enterprises.
Trend Vision One Endpoint Security is scalable and stable because we have been using it for more than five years.
 

Stability Issues

Sentiment score
7.7
Trend Micro Smart Protection is stable, reliable, and well-rated, though improved compatibility with major vendors could enhance user experience.
Sentiment score
8.1
Trend Vision One Endpoint Security is reliable and stable, with minor issues mainly related to Windows updates and resource use.
 

Room For Improvement

Trend Micro Smart Protection needs enhancements in management tools, AI, compatibility, support, pricing, integration, and threat detection features.
Trend Vision One users face issues with firewall integration, Linux compatibility, performance, policy complexity, and seek enhanced features and integration.
We've experienced compatibility issues with Windows endpoint protection.
We need more training resources for my team and I, such as developing labs and sessions to implement it more easily.
It supports Mac and is fully functional with that.
If they could provide a client for FreeBSD, it would be better.
 

Setup Cost

Trend Micro Smart Protection pricing varies widely, seen as competitive yet sometimes more expensive, with extensive licensing terms.
Trend Vision One Endpoint Security is competitively priced, perceived as reasonable for its features, with flexible licensing options.
However, their pricing is comparable to CrowdStrike.
The pricing is very high, despite the solution’s capabilities.
Regarding the price, there was a tender, and Trend Micro won; the price was good.
 

Valuable Features

Trend Micro Smart Protection delivers comprehensive security with robust features, low resource usage, scalability, and seamless IT system integration.
Trend Vision One Endpoint Security offers advanced threat detection, easy integration, AI features, and enhances IT environment control and protection.
The most effective features of Trend Micro Smart Protection are its antivirus and malware capabilities.
The integration of ML and AI provides complete visibility, suggests responses, detects threats, and includes integration into XDR, which covers email security, endpoint security, cloud security, among other aspects.
They are very aggressive for our program, so whenever we have any issue, we just lodge a call, and within 15 minutes, we get the engineer on a call or Webex call to resolve the issue for the solution.
The centralized console helps my team greatly; it is very convenient as everything is all in one console, not only EDR but many other products, such as email security and XDR features.
 

Categories and Ranking

Trend Micro Smart Protection
Ranking in Endpoint Protection Platform (EPP)
35th
Average Rating
8.0
Reviews Sentiment
7.0
Number of Reviews
44
Ranking in other categories
No ranking in other categories
Trend Vision One Endpoint S...
Ranking in Endpoint Protection Platform (EPP)
7th
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
133
Ranking in other categories
Endpoint Compliance (3rd), Endpoint Detection and Response (EDR) (8th)
 

Mindshare comparison

As of November 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of Trend Micro Smart Protection is 0.9%, up from 0.5% compared to the previous year. The mindshare of Trend Vision One Endpoint Security is 1.9%, down from 2.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP) Market Share Distribution
ProductMarket Share (%)
Trend Vision One Endpoint Security1.9%
Trend Micro Smart Protection0.9%
Other97.2%
Endpoint Protection Platform (EPP)
 

Featured Reviews

Amey Darekar - PeerSpot reviewer
Offers centralized security management and flexibility
The improvements required in the product depend on how it is used, meaning it can be used for endpoint security or email and collaboration security. The web gateway is used along with anti-malware, advanced protection, URL filtering, application control, and data protection. I don't have any improvements to suggest in the tool as of now, and not at least for now, as per my security assessment. There are certain concerns with the product's stability, so it is an area where improvements are required.
Oleksii Pavlyk - PeerSpot reviewer
Centralized console has improved visibility while setup remains quick on diverse environments
I don't know why I find it valuable; my colleague administrated it, but I was the chief of a team of six people, and one of them administered this product, which worked well for defending our servers. I don't know what the best features of Trend Vision One Endpoint Security are; it performs well compared to other products, and I am curious about it, but I cannot think of specific features. Perhaps my colleagues could provide that information, but I do not have that knowledge. The centralized console helps my team greatly; it is very convenient as everything is all in one console, not only EDR but many other products, such as email security and XDR features. Trend Vision One Endpoint Security positively impacts our organization as it is very simple to install on Windows and Linux servers; it is not very difficult to install.
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Top Industries

By visitors reading reviews
Performing Arts
13%
Manufacturing Company
12%
Computer Software Company
10%
Healthcare Company
6%
Computer Software Company
16%
Manufacturing Company
10%
Financial Services Firm
9%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise14
Large Enterprise16
By reviewers
Company SizeCount
Small Business45
Midsize Enterprise36
Large Enterprise58
 

Questions from the Community

What do you like most about Trend Micro Smart Protection?
The tool offers centralized security management. The tool's deployment is flexible.
What is your experience regarding pricing and costs for Trend Micro Smart Protection?
I find that Trend Micro Smart Protection is affordable; I don't think it can be quite expensive.
What needs improvement with Trend Micro Smart Protection?
Technical support needs to be improved. We had a customer move from Trend Micro because they didn't the support. Both response time and ownership are the problems with support. Trend Micro Smart Pr...
What's the difference between Trend Micro Deep Security and Trend Micro Apex One?
Trend Micro Deep Security offers a lot of features. It guarantees security for your data center, cloud, and containers - all with a unified and comprehensive SaaS solution and without compromising ...
What do you like most about Trend Micro Apex One?
It is updated automatically without much intervention from our side. We can also get some reports easily.
What is your experience regarding pricing and costs for Trend Micro Apex One?
The pricing is very high, despite the solution’s capabilities.
 

Also Known As

Trend Micro Smart Protection Complete
Trend Micro Apex One, OfficeScan, Trend Micro OfficeScan
 

Overview

 

Sample Customers

Atma Jaya Catholic University of Indonesia, Blekinge County Council, Bulgarian American Credit Bank, Cancer Research UK, Delacour, Evalueserve, Gulftainer, Hiroshima Red Cross Hospital & Atomic-bomb Survivors Hospital, Mazda Motor Logistics Europe, MEDHOST, Nikigolf, Ochsner Health System, SIAX Computing Solutions, Tegen
Atma Jaya Catholic University of Indonesia, A&W Food Services of Canada, Babou, Beth Israel Deaconess Care Organization (BO), DCI Donor Services, Evalueserve, Gulftainer, Hiroshima Prefectural Government, MEDHOST
Find out what your peers are saying about Trend Micro Smart Protection vs. Trend Vision One Endpoint Security and other solutions. Updated: September 2025.
872,922 professionals have used our research since 2012.