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Trend Micro Apex One vs Trend Micro Smart Protection comparison

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Buyer's Guide
Trend Micro Apex One vs. Trend Micro Smart Protection
July 2022
Find out what your peers are saying about Trend Micro Apex One vs. Trend Micro Smart Protection and other solutions. Updated: July 2022.
621,548 professionals have used our research since 2012.
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The entirety of our network infrastructure is Cisco and the most valuable feature is the integration.""The most valuable feature is its threat protection and data privacy, including its cyber attack and data protection, as we need to cover and protect data on user devices.""I'm only using the AMP (advanced malware protection) which is protecting my file system from all the malicious things that might happen. It should protect all kinds of things that might happen on the servers, things that I cannot see.""The biggest lesson that I have learned from using this product is that there is a lot more malware slipping through my email filters than I expected.""Among the most valuable features are the exclusions. And on the scalability side, we can integrate well with the SIEM orchestration engine and a number of applications that are proprietary or open source.""Device Trajectory is one of the most valuable features. We're able to dig in and really understand how things came to be and where to focus our efforts.""The most valuable feature is signature-based malware detection.""The threat Grid with the ability to observe the sandboxing, analyze, and perform investigations of different malicious files has been great."

More Cisco Secure Endpoint Pros →

"I can run a full scan and it won't cost too much in terms of resources, which is good.""The main benefit is the threat intelligence network of Trend Micro.""Technical support is quite knowledgeable and helpful.""We've found the technical support to be very helpful overall.""The initial setup is not that tough. It's easy.""It's a stable solution, to date we have not had any issues.""The solution offers good community support.""Along with the anti-malware, it has a built-in device control and DLP."

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"One of the most valuable features of Trend Micro Smart Protection is the integration with other solutions.""The next-generation antivirus features are excellent.""It is their most comprehensive endpoint protection solution. It includes DLP and Office 365. It also includes device control and the rest of the little bells and whistles that the traditional AV vendors have.""The most useful feature is endpoint security.""Installation is easy.""The solution is easy to use, flexible, and secure.""Smart Protection is great for monitoring traffic, particularly email, and protecting the endpoints. Both are valuable.""The AI is excellent."

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Cons
"We had a lot of noise at the beginning, and we had to turn it down based on exclusions, application whitelisting, and excluding unknown benign applications. Cisco should understand the need for continuous updates on the custom Cisco exclusions and the custom applications that come out-of-the-box with the AMP for Endpoints.""They could improve the main dashboard to more clearly show me the things that I want to see. When I open the dashboard right now, I see a million things and they are not always the things that I need.""In Orbital, there are tons of prebuilt queries, but there is not a lot of information in lay terms. There isn't enough information to help us with what we're looking for and why we are looking for it with this query. There are probably a dozen queries in there that really focus on what I need to focus on, but they are not always easy to find the first time through.""This product has issues with the number of false positives that it reports.""It could be improved in connection with artificial intelligence and IoT.""The thing I hate the most, which they have not fixed, is when it creates duplicate entries within a console. If you have a computer and you upgrade from Windows 7 to Windows 10, or you upgrade your agent from version 6 to 7, it creates a new instance in there instead of updating the information. Instead of paying a license for one computer, I have to license two computers until I manually go in, search for all the duplicate entries, and clean them out myself.""We don't have issues. We think that Cisco covers all of the security aspects on the market. They continue to innovate in the right way.""In terms of the user experience, if the UX design could be much simpler [that would improve things]... if they could make it more intuitive for someone who is not an engineer so that they still can read what's going on in their webpage and understand, that would be something."

More Cisco Secure Endpoint Cons →

"In the future, the solution should include the XDR feature.""The main thing they need to improve is their reporting functionality and the forensics for their on-premise consult. They do not have very good reporting features or forensic functionality in the on-premise version. They need to improve that.""I don't give it a perfect 10 because of the Active Directory integration. It would make things easier if the Active Directory were integrated more seamlessly.""In the next release, I would like to see IBS included in OfficeScan.""The support could be more customer-friendly, although my experience with them has been okay.""The solution could use extra dashboards and offer more analytics.""It would be great it can support endpoint encryption.""The scans in Trend Micro Apex One take a very long time and it takes up my system resources. I do not receive alerts. These areas could improve."

More Trend Micro Apex One Cons →

"The web filtering could be improved.""It is onsite. It does have its challenges in terms of scalability.""Documentation-wise, they are a disaster. If you want to know something about Trend Micro, you will not find anything useful from Trend Micro themselves. You have to basically dig some blog, or you need to seek some expert to help you understand what they are offering. I have never seen such a good product with such disastrous documentation. Feature-wise, almost all vendors are providing the same features, but it is all about the integration. For example, Trend Micro is promoting their endpoint protection suite, but they never mention about the integration that they are offering with their EDR solution. They are treating each product as a separate island, and you don't know much about their integration. It would be good if they can focus on integration.""The solution could be more stable and secure.""I'm not sure about the cloud migration part, in terms of whether it is seamless or not.""We found an issue on the server-side. Sometimes, it slows down the servers if you install it on the SQL.""Smart Protection could be more compatible with older operating systems like Windows XP and Windows 2000. Some of our clients have requested that.""I cannot recall noticing any missing features."

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Pricing and Cost Advice
  • "Licensing fees are on a yearly basis and I am happy with the pricing."
  • "We have a license for 3,000 users and if we get up to 3,100 users, it doesn't stop working, but on the next renewal date you're supposed to go in there and add that extra 100 licenses. It's really good that they let you grow and expand and then pay for it. Sometimes, with other products, you overuse a license and they just don't work."
  • "Cisco Secure Endpoint is not too expensive and it's not cheap. It's quite fair."
  • "The price is very fair to the customer."
  • "...the licensing needs to be improved. All the product features we need are there. It's just a matter of the complexity and the different offerings and trying to figure things out."
  • "The pricing and licensing fees are okay."
  • "Because we do see the value of what it's bringing, I think they have priced it well."
  • More Cisco Secure Endpoint Pricing and Cost Advice →

  • "Licensing costs depend completely on the number of users or licenses. They have a specific pricing structure. For example, if you are looking for 100 users to be on the product, in the Indian market (we're based in India), the cost is nearly $2,500 to $3,000 maximum for one three-year license."
  • "The price is reasonable."
  • "Its pricing was good. It is very competitive with all the other vendors."
  • "Compared to other products on the market, I think that the pricing is reasonable."
  • "The price is very good compared to other products."
  • "We have a yearly subscription. Our subscription includes all solutions of Apex One, such as endpoint protection, DLP, and ransomware protection. We are paying around $30 for each."
  • "Licensing fees are paid on a yearly basis."
  • "The cost of this solution is mid-level; not cheap nor expensive."
  • More Trend Micro Apex One Pricing and Cost Advice →

  • "Its price is fine. Price-wise, it is competitive with any other vendor."
  • "If I'm not mistaken, for three years, for 400 licenses, we paid nearly 15,000 euros. We don't have any additional costs that we have to pay on top of that."
  • "The pricing is good compared to Symantec and McAfee."
  • "The cost seems competitive."
  • "The price of the solution should be less expensive."
  • "There is an annual license required for this solution."
  • "The solution is a little expensive. However, they can reduce the price for competition. There are different licensing models."
  • "There is an annual subscription license on it. In the next release, there might be monthly payment options. So, people might be able to get it through AWS in the future, but right now for on-prem, it is annual."
  • More Trend Micro Smart Protection Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The most valuable feature is signature-based malware detection.
    Top Answer:Licensing fees are on a yearly basis and I am happy with the pricing.
    Top Answer:The GUI needs improvement, it's not good. There are false positives in emails. At times, the emails are blocked and… more »
    Top Answer:Trend Micro Deep Security offers a lot of features. It guarantees security for your data center, cloud, and containers -… more »
    Top Answer:It has the ability to share, which is not available in other products.
    Top Answer:This solution requires a license. It's an annual subscription.
    Comparisons
    Also Known As
    Cisco AMP for Endpoints
    OfficeScan, Trend Micro OfficeScan
    Trend Micro Smart Protection Complete
    Learn More
    Overview

    Cisco Secure Endpoint is a cloud-managed endpoint security solution that provides advanced protection against viruses, malware, and other cyber threats by detecting, preventing, and responding to threats. Cisco Secure Endpoint is managed online via a web-based management console and can be deployed on a variety of platforms. It protects endpoints, networks, emails, and web traffic.

    In a world of evolving threats, it’s necessary to put security above everything. Cisco Secure Endpoint provides you with the scope, scale, and capabilities to attain effective security with its integrated portfolio and industry-leading threat intelligence. Cisco Secure Endpoint continuously tracks and analyzes files and file activities across your systems - both remote and on premises - and compares these events to other events that occurred before or during past attacks. If a file exhibits malicious behavior, the tool sends an alert which enables you to stop a potential threat from succeeding.

    Key Capabilities of Cisco Secure Endpoint

    • Multi-layered protection: Cisco Secure Endpoint combines behavioral analytics, machine learning, and signature-based techniques to prevent threats from compromising your endpoints.

    • Powerful EDR capabilities: Reduce attack surface using advanced endpoint and extended detection and response, threat hunting, and endpoint isolation.

    • Dynamic malware analysis: Identify and block attacks in real time.

    • Simplified investigations: Advanced search capabilities help you get the information you need about your endpoints fast.

    Reviews from Real Users

    Cisco Secure Endpoint stands out among its competitors for a number of reasons. Two major ones are its ability to enable developers to easily secure their endpoints with one single operation using its management console and its advanced alerting techniques.

    Tim C., an IT manager at Van Der Meer Consulting, writes, "The solution makes it possible to see a threat once and block it everywhere across all endpoints and the entire security platform. It has the ability to block right down to the file and application level across all devices based on policies, such as, blacklisting and whitelisting of software and applications. This is good. Its strength is the ability to identify threats very quickly, then lock them and the network down and block the threats across the organization and all devices, which is what you want. You don't want to be spending time working out how to block something. You want to block something very quickly, letting that flow through to all the devices and avoiding the same scenario on different operating systems."

    Wouter H., a technical team lead network & security at Missing Piece BV, notes, "Any alert that we get is an actionable alert. Immediately, there is information that we can just click through, see the point in time, what happened, what caused it, and what automatic actions were taken. We can then choose to take any manual actions, if we want, or start our investigation. We're no longer looking at digging into information or wading through hundreds of incidents. There's a list which says where the status is assigned, e.g., under investigation or investigation finished. That is all in the console. It has taken away a lot of the administration, which we would normally be doing, and integrated it into the console for us."

    Powered by the Trend Micro™ Smart Protection Network™, Trend Micro Apex One™ is a highly-regarded, popular, locally-managed anti-malware solution that keeps endpoints secure from a diverse assortment of internet threats. Trend Micro Apex One™ is an integrated solution consisting of the Security Agent that resides at the endpoint and the Apex One server that manages all Security Agents.

    The Security Agents respond directly to the server to which they were installed. They report event data such as threat detection, Security Agent activity (startup and shutdown), when a scan begins, when a scan ends, and update progress to the server in real time.

    An organization’s designated IT administrators can control Security Agent settings from the server and are empowered to grant users the privilege to configure specific settings.

    Trend Micro Apex One™ uses a host-based prevention system (HIPS). HIPS will create a virtual patch for unknown and known threats prior to the time when the appropriate patch is available or deployable. This will expand protection to important platforms and virtual or physical devices while minimizing the time needed for an emergency patch event and preventing downtime. UsingTrend Micro Apex One™, users receive next-gen XDR robust features to improve detection, response, and investigation proficiencies. Users are able to expand features over numerous security layers for improved comprehensive visibility and faster response to threats impacting their entire enterprise.

    “Automated, Insightful, All-in-one Protection”

    Automation: The Trend Micro Apex One™ solution provides the latest advanced automated threat awareness and precise defense against the continual barrage of the latest threats, including fileless and ransomware. The multi-generational amalgamation of up-to-date processes ensures thorough and precise endpoint protection that optimizes production, productivity, and profitability.

    Insightful: With Trend Micro Apex One™, users get useful, intuitive insights, increased investigative competencies, and improved visibility by utilizing an open API set, a next-gen EDR toolset, and powerful, robust SIEM integration. Users can choose to execute intensive threat analyses that go past the endpoints and provide additional support to the organization's security teams with a guided detection and remediation service.

    All-in-one: In today’s aggressive, dynamic marketplace, organizations require threat protection that goes beyond basic antivirus. Trend Micro Apex One™ provides robust threat detection, immediate response, and thorough follow-up all within a single solution. Users can now do without numerous solutions and unnecessary devices and attain elasticity of deployment using both SaaS and on-premises deployment options.

    Reviews from Real Users

    Pawel B., Head of IT Department at a maritime company, tells us that "Trend Micro Apex One is good at detecting zero-day threats. When the solution was in operation I did not notice any system performance problems. Upgrades of the solution were simple to do and there are plenty of features."

    An IT Administrator at a manufacturing company says, "One of the better features, in my opinion, is that it also makes use of a web reputation. For example, if someone accidentally clicks on a link in an email that leads to a malicious website, they will block it."

    A Network Specialist at a computer software company concludes that Trend Micro Apex One is “Quick to install and stable threat protection software.”

    Traditional security solutions can’t keep up with your users. Turning to multiple point products to address the myriad of challenges only increases complexity and may leave gaps in your security. Plus, you need a flexible solution that can grow and change with you as you migrate from on-premises to the cloud. To effectively counter today’s evolving threat landscape, you need integrated security that consolidates your view across all layers of protection and all deployment models.
    Trend Micro™ Smart Protection Complete is a connected suite of security capabilities that protects
    your users no matter where they go or what they do. This modern security delivers the best protection at multiple layers: endpoint, application, and network, using the broadest range of threat protection techniques available. Plus, you can evolve your protection along with your business using flexible on-premises, cloud, and hybrid deployment models that fit your IT environment today and tomorrow. In addition, you can manage users across multiple threat vectors from a single “pane of glass,” giving you complete visibility of the security of your environment.

    Offer
    Learn more about Cisco Secure Endpoint
    Learn more about Trend Micro Apex One
    Learn more about Trend Micro Smart Protection
    Sample Customers
    Heritage Bank, Mobile County Schools, NHL University, Thunder Bay Regional, Yokogawa Electric, Sam Houston State University, First Financial Bank
    Atma Jaya Catholic University of Indonesia, A&W Food Services of Canada, Babou, Beth Israel Deaconess Care Organization (BO), DCI Donor Services, Evalueserve, Gulftainer, Hiroshima Prefectural Government, MEDHOST
    Atma Jaya Catholic University of Indonesia, Blekinge County Council, Bulgarian American Credit Bank, Cancer Research UK, Delacour, Evalueserve, Gulftainer, Hiroshima Red Cross Hospital & Atomic-bomb Survivors Hospital, Mazda Motor Logistics Europe, MEDHOST, Nikigolf, Ochsner Health System, SIAX Computing Solutions, Tegen
    Top Industries
    REVIEWERS
    Comms Service Provider16%
    Manufacturing Company11%
    Healthcare Company11%
    Government11%
    VISITORS READING REVIEWS
    Computer Software Company22%
    Comms Service Provider20%
    Government7%
    Financial Services Firm5%
    REVIEWERS
    Financial Services Firm20%
    Manufacturing Company12%
    Computer Software Company12%
    Comms Service Provider8%
    VISITORS READING REVIEWS
    Comms Service Provider24%
    Computer Software Company23%
    Government8%
    Financial Services Firm5%
    REVIEWERS
    Financial Services Firm17%
    Comms Service Provider17%
    Security Firm8%
    Computer Software Company8%
    VISITORS READING REVIEWS
    Computer Software Company23%
    Comms Service Provider23%
    Government7%
    Financial Services Firm6%
    Company Size
    REVIEWERS
    Small Business32%
    Midsize Enterprise24%
    Large Enterprise44%
    VISITORS READING REVIEWS
    Small Business24%
    Midsize Enterprise19%
    Large Enterprise56%
    REVIEWERS
    Small Business36%
    Midsize Enterprise29%
    Large Enterprise35%
    VISITORS READING REVIEWS
    Small Business24%
    Midsize Enterprise21%
    Large Enterprise55%
    REVIEWERS
    Small Business42%
    Midsize Enterprise27%
    Large Enterprise31%
    VISITORS READING REVIEWS
    Small Business25%
    Midsize Enterprise19%
    Large Enterprise56%
    Buyer's Guide
    Trend Micro Apex One vs. Trend Micro Smart Protection
    July 2022
    Find out what your peers are saying about Trend Micro Apex One vs. Trend Micro Smart Protection and other solutions. Updated: July 2022.
    621,548 professionals have used our research since 2012.

    Trend Micro Apex One is ranked 10th in EPP (Endpoint Protection for Business) with 51 reviews while Trend Micro Smart Protection is ranked 21st in EPP (Endpoint Protection for Business) with 16 reviews. Trend Micro Apex One is rated 8.2, while Trend Micro Smart Protection is rated 8.0. The top reviewer of Trend Micro Apex One writes "Beneficial machine learning and good vendor support". On the other hand, the top reviewer of Trend Micro Smart Protection writes "Straightforward to use with good licensing options and doesn't consume too many resources". Trend Micro Apex One is most compared with Trend Micro Deep Security, Microsoft Defender for Endpoint, Cortex XDR by Palo Alto Networks, Sophos Intercept X and CrowdStrike Falcon, whereas Trend Micro Smart Protection is most compared with Microsoft Defender for Endpoint, Cortex XDR by Palo Alto Networks, Symantec Endpoint Security, CrowdStrike Falcon and Trellix Endpoint Security. See our Trend Micro Apex One vs. Trend Micro Smart Protection report.

    See our list of best EPP (Endpoint Protection for Business) vendors.

    We monitor all EPP (Endpoint Protection for Business) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.