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Trend Micro Smart Protection vs Trend Vision One Endpoint Security comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.5
Many users saw ROI with Trend Micro Smart Protection, notably long-term, despite one user not observing value yet.
Sentiment score
7.4
Trend Vision One Endpoint Security yields 30% cost savings, 60-70% threat reduction, and improved operations over five years.
 

Customer Service

Sentiment score
7.1
Trend Micro Smart Protection's customer service varies, with quick premium support and slower response times for standard and regional support.
Sentiment score
6.7
Trend Vision One Endpoint Security support is mixed; praised for local service but criticized for slow, inconsistent responses.
Their technical support deserves a rating of nine out of ten.
I have not needed much technical support except during the uninstallation issues, which took some time to resolve.
 

Scalability Issues

Sentiment score
7.9
Trend Micro Smart Protection is highly scalable, supporting diverse businesses and users with seamless expansion across various sectors.
Sentiment score
7.9
Trend Vision One Endpoint Security effectively scales across organizations, ensuring adaptable endpoint management and seamless deployment with strong performance.
Trend Vision One Endpoint Security is scalable and stable because we have been using it for more than five years.
 

Stability Issues

Sentiment score
8.4
Trend Micro Smart Protection is stable and reliable, with few performance issues, although Windows compatibility may vary.
Sentiment score
8.0
Trend Vision One Endpoint Security is reliable, resource-efficient, and well-rated, though some users report post-update and compatibility issues.
 

Room For Improvement

Trend Micro Smart Protection needs improved insights, management, pricing, support, integration, resource usage, compatibility, compliance, and security features.
Trend Vision One Endpoint Security struggles with resource usage, complex management, user-friendliness, and lacks AI and integration features.
We've experienced compatibility issues with Windows endpoint protection.
We need more training resources for my team and I, such as developing labs and sessions to implement it more easily.
It supports Mac and is fully functional with that.
20% to 30% of endpoints faced difficulty in cleaning or uninstalling the software.
 

Setup Cost

Trend Micro Smart Protection's cost, ranging from 50,000 to 6,000 Euros, is often justified by its features and discounts.
Trend Vision One Endpoint Security has competitive pricing with variable fees, valued for comprehensive enterprise-focused features despite additional costs.
However, their pricing is comparable to CrowdStrike.
The pricing is very high, despite the solution’s capabilities.
 

Valuable Features

Trend Micro Smart Protection offers robust security features, praised for integration, user-friendliness, scalability, and reliable threat prevention capabilities.
Trend Vision One Endpoint Security offers easy deployment, robust threat protection, AI insights, XDR features, and strong support.
The most effective features of Trend Micro Smart Protection are its antivirus and malware capabilities.
The integration of ML and AI provides complete visibility, suggests responses, detects threats, and includes integration into XDR, which covers email security, endpoint security, cloud security, among other aspects.
They are very aggressive for our program, so whenever we have any issue, we just lodge a call, and within 15 minutes, we get the engineer on a call or Webex call to resolve the issue for the solution.
The behavior analytics feature is very useful, and its threat detection based on AI is very strong.
 

Categories and Ranking

Trend Micro Smart Protection
Ranking in Endpoint Protection Platform (EPP)
30th
Average Rating
8.0
Reviews Sentiment
7.7
Number of Reviews
43
Ranking in other categories
No ranking in other categories
Trend Vision One Endpoint S...
Ranking in Endpoint Protection Platform (EPP)
5th
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
132
Ranking in other categories
Endpoint Compliance (1st), Endpoint Detection and Response (EDR) (7th)
 

Mindshare comparison

As of July 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of Trend Micro Smart Protection is 0.7%, up from 0.5% compared to the previous year. The mindshare of Trend Vision One Endpoint Security is 1.8%, down from 2.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

Amey Darekar - PeerSpot reviewer
Offers centralized security management and flexibility
The improvements required in the product depend on how it is used, meaning it can be used for endpoint security or email and collaboration security. The web gateway is used along with anti-malware, advanced protection, URL filtering, application control, and data protection. I don't have any improvements to suggest in the tool as of now, and not at least for now, as per my security assessment. There are certain concerns with the product's stability, so it is an area where improvements are required.
Ahmed El Kayal - PeerSpot reviewer
AI-driven threat detection strengthens security and supports seamless integration
My company had an opportunity to implement Trend Micro Endpoint for one of our customers. They have around 500 PCs as endpoints and also around 100 or 120 servers The behavior analytics feature is very useful, and its threat detection based on AI is very strong. It is easy to integrate with other…
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Use our free recommendation engine to learn which Endpoint Protection Platform (EPP) solutions are best for your needs.
861,803 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
13%
Manufacturing Company
11%
Performing Arts
7%
Financial Services Firm
7%
Computer Software Company
15%
Educational Organization
14%
Manufacturing Company
9%
Financial Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Trend Micro Smart Protection?
The tool offers centralized security management. The tool's deployment is flexible.
What is your experience regarding pricing and costs for Trend Micro Smart Protection?
I'm not involved in licensing, so I have no idea of the cost. However, their pricing is comparable to CrowdStrike. None of these solutions are cheap.
What needs improvement with Trend Micro Smart Protection?
The dashboard could be easier to manage. We've experienced compatibility issues with Windows endpoint protection. More support for malware and botnets would be beneficial.
What's the difference between Trend Micro Deep Security and Trend Micro Apex One?
Trend Micro Deep Security offers a lot of features. It guarantees security for your data center, cloud, and containers - all with a unified and comprehensive SaaS solution and without compromising ...
What do you like most about Trend Micro Apex One?
It is updated automatically without much intervention from our side. We can also get some reports easily.
What is your experience regarding pricing and costs for Trend Micro Apex One?
The pricing is very high, despite the solution’s capabilities.
 

Also Known As

Trend Micro Smart Protection Complete
Trend Micro Apex One, OfficeScan, Trend Micro OfficeScan
 

Overview

 

Sample Customers

Atma Jaya Catholic University of Indonesia, Blekinge County Council, Bulgarian American Credit Bank, Cancer Research UK, Delacour, Evalueserve, Gulftainer, Hiroshima Red Cross Hospital & Atomic-bomb Survivors Hospital, Mazda Motor Logistics Europe, MEDHOST, Nikigolf, Ochsner Health System, SIAX Computing Solutions, Tegen
Atma Jaya Catholic University of Indonesia, A&W Food Services of Canada, Babou, Beth Israel Deaconess Care Organization (BO), DCI Donor Services, Evalueserve, Gulftainer, Hiroshima Prefectural Government, MEDHOST
Find out what your peers are saying about Trend Micro Smart Protection vs. Trend Vision One Endpoint Security and other solutions. Updated: July 2025.
861,803 professionals have used our research since 2012.