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ThreatLocker Cyber Hero MDR vs WithSecure Elements Infinite comparison

ThreatLocker and WithSecure are both solutions in the Managed Detection and Response (MDR) category. ThreatLocker is ranked #11 with an average rating of 9.1, while WithSecure is ranked #28 with an average rating of 8.0. ThreatLocker holds a 0.6% mindshare in MDR, compared to WithSecure’s 0.3% mindshare. Additionally, 100% of ThreatLocker users are willing to recommend the solution, compared to 100% of WithSecure users who would recommend it.
ThreatLocker Cyber Hero MDR
Read 9 ThreatLocker Cyber Hero MDR reviews
  • 271 Views
  • 271 Comparison Views
100% willing to recommend
WithSecure Elements Infinite
Read 1 WithSecure Elements Infinite review
  • 218 Views
  • 194 Comparison Views
100% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Jul 6, 2025

WithSecure Elements Infinite and ThreatLocker Cyber Hero MDR compete in endpoint protection and managed detection and response. WithSecure offers superior customer support and pricing, while ThreatLocker has better feature depth and value proposition according to data comparisons.

Features: WithSecure Elements Infinite provides comprehensive endpoint protection, advanced behavioral analysis, and integration capabilities. ThreatLocker Cyber Hero MDR includes robust application whitelisting, proactive threat hunting, and a streamlined approach to threat mitigation.

Ease of Deployment and Customer Service: ThreatLocker Cyber Hero MDR offers an intuitive deployment model with accessible customer support for seamless user adoption. WithSecure Elements Infinite also facilitates straightforward implementation and is known for responsive service.

Pricing and ROI: WithSecure Elements Infinite is seen as cost-effective with flexible pricing aligned to enterprise needs. ThreatLocker Cyber Hero MDR, at a higher price point, delivers ROI with enhanced security and proactive threat management. Higher initial investment in ThreatLocker is justified by robust capabilities offering high-value return over time.

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Buyer's Guide
Managed Detection and Response (MDR)
June 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ThreatLocker Cyber Hero MDR
Ranking in Managed Detection and Response (MDR)
11th
Average Rating
9.2
Reviews Sentiment
8.7
Number of Reviews
9
Ranking in other categories
No ranking in other categories
WithSecure Elements Infinite
Ranking in Managed Detection and Response (MDR)
28th
Average Rating
8.0
Reviews Sentiment
7.4
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2025, in the Managed Detection and Response (MDR) category, the mindshare of ThreatLocker Cyber Hero MDR is 0.6%, up from 0.1% compared to the previous year. The mindshare of WithSecure Elements Infinite is 0.3%, down from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR)
 

Featured Reviews

Andres Plaza - PeerSpot reviewer
Enables granular control through Ringfencing and works seamlessly for us as an MSP
The most valuable feature is ringfencing. It enables us to only allow what needs to be allowed into the environment and keep out anything else. It permits applications to perform without accessing anything they are not supposed to. For instance, if an application tries to utilize the command prompt unnecessarily, it blocks this action while still allowing users to operate the application. Being able to let the user or the customer continue to use that application but block the application from using the command prompt because it is not necessary is great. Being able to inform customers about enhanced security from a zero-trust standpoint has significantly improved our sales. We are able to walk up to a customer or call a new prospect and let them know that we are going to keep them secure at a level that they have not seen before. We are able to explain to them how cybersecurity works through it.
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reviewer2508555 - PeerSpot reviewer
We now benefit from regular account reviews and proactive event monitoring
It could improve the customer portal and possibly reduce prices slightly. It's very good because it includes user behavior analytics, detection rules, and thorough log investigation. They also have robust threat-hunting capabilities in the backend, which is crucial for me as a one-man band in the IT department. The managed service wraparound is essential, especially with pre-authorization for incident response
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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It's an important solution to have in order to maintain a strong security posture, especially as we're seeing things like supply chain attacks, where people are accidentally downloading malware from our vendors."
"Our clients feel a bit more secure when using their equipment now, and they can feel confident that we have their backs kind of when they're when they either get compromised."
"Customer service and support are exceptional."
"There is a tremendous amount that is helpful, such as their recording, watching the systems, locking down the systems, and their training."
"I did a detailed search for two years, and ThreatLocker Zero Trust is the only one that does what it says it can do."
"The ability to isolate the device when something is happening and the network access control element are valuable features."
"The most valuable feature is ringfencing. It enables us to only allow what needs to be allowed into the environment and keep out anything else. It permits applications to perform without accessing anything they are not supposed to."
"Being able to inform customers about enhanced security from a zero-trust standpoint has significantly improved our sales."
More ThreatLocker Cyber Hero MDR pros
"Our security posture has improved. We previously lacked intrusion detection and response capabilities, but now we benefit from regular account reviews and proactive event monitoring. Their portal provides a straightforward way to report suspicious activity, keeping us well-informed about potential threats."
 

Cons

"From an MDR perspective, the solution can have the ability to ingest logs from other sources, such as M365, firewalls, external sources, and even cloud SaaS-based platforms. This way, we can obtain a holistic picture."
"There are still gaps in the EDR when benchmarked against SentinelOne, but it's improving quickly."
"The Cyber Hero Support is not as effective as it is portrayed. There is a lot of miscommunication in notes, which are very buried and not easy to find."
"Pricing is a bit high, with a minimum of 50 devices. Lowering that for small companies would be great."
"It would be great if they handled patch management, and I am aware that they are currently working on it."
"If there is any aspect to improve, perhaps affordability for small businesses could be considered."
"As far as an improvement regarding ThreatLocker Cyber Hero MDR, there are still some things that, out of the box, it would be nice to have a more fine-grained ability to create certain exclusions."
"We have seen a couple of approval requests come through where if the user types in a reason for why they need it, they'll get approved based on the reason versus the application that are actually required."
More ThreatLocker Cyber Hero MDR cons
"It could improve the customer portal and possibly reduce prices slightly. It's very good because it includes user behavior analytics, detection rules, and thorough log investigation."
 

Pricing and Cost Advice

"It is pretty good. We would have been one of the biggest partners in Ireland, so we got pretty good pricing at the start, and it is still competitive. Pricing depends on what we are up against."
"The pricing is not so bad. My clients do not like it, but they are following our pricing."
"ThreatLocker is worth every penny and a couple more."
"It has been excellent."
Information not available
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Top Industries

By visitors reading reviews
Computer Software Company
28%
Retailer
12%
Comms Service Provider
10%
Insurance Company
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for ThreatLocker Cyber Hero MDR?
The pricing is cost-efficient and provides good value given the level of security enhancement it provides.
See all answers
What needs improvement with ThreatLocker Cyber Hero MDR?
There are still gaps in the EDR when benchmarked against SentinelOne, but it's improving quickly. The ability for ThreatLocker to digest the 365 logs provides an elevated level of 365 protection th...
See all answers
What is your primary use case for ThreatLocker Cyber Hero MDR?
Our primary use case for ThreatLocker Cyber Hero MDR ( /products/threatlocker-cyber-hero-mdr-reviews ) is to reinforce a zero trust environment. We utilize it to avoid security faults and improve d...
See all answers
What needs improvement with WithSecure Countercept Managed Detection and Response?
It could improve the customer portal and possibly reduce prices slightly. It's very good because it includes user behavior analytics, detection rules, and thorough log investigation. They also have...
See all answers
What advice do you have for others considering WithSecure Countercept Managed Detection and Response?
It's lighter than CrowdStrike, and it has met our security needs without any intrusions so far. Once our pen testers detected someone attempting to breach our security, their SOC promptly alerted m...
See all answers
 

Comparisons

Blackpoint Cyber MDR vs ThreatLocker Cyber Hero MDR Logo
Blackpoint Cyber MDR vs ThreatLocker Cyber Hero MDR
Compared 38% of the time
Arctic Wolf Managed Detection and Response vs ThreatLocker Cyber Hero MDR Logo
Arctic Wolf Managed Detection and Response vs ThreatLocker Cyber Hero MDR
Compared 33% of the time
Huntress Managed EDR vs ThreatLocker Cyber Hero MDR Logo
Huntress Managed EDR vs ThreatLocker Cyber Hero MDR
Compared 30% of the time
More ThreatLocker Cyber Hero MDR Competitors
No data available
 

Product Reports

Buyer's Guide
ThreatLocker Cyber Hero MDR
June 2025
ThreatLocker Cyber Hero MDR reportDownload ThreatLocker Cyber Hero MDR product report
Buyer's Guide
Managed Detection and Response (MDR)
June 2025
WithSecure Elements Infinite reportDownload WithSecure Elements Infinite product report
 

Also Known As

No data available
Countercept Managed Detection and Response, F-Secure Countercept
 

Overview

ThreatLocker Cyber Hero MDR provides advanced threat detection and response capabilities, designed to enhance cybersecurity defenses for businesses.

Designed for efficient threat management, ThreatLocker Cyber Hero MDR offers a comprehensive suite tailored to meet cybersecurity demands. Its robust architecture supercharges security operations, protecting against sophisticated threats with precision and reliability. Automation in threat management and response streamlines processes and enhances protection efficiency. This solution is widely recognized for its adaptability to various cybersecurity landscapes.

What are the solution's most important features?
  • Advanced Threat Detection: Identifies complex and emerging threats to ensure high-level protection.
  • Automated Response: Rapidly addresses threats to minimize potential impact.
  • Customizable Policies: Tailors security measures to specific business requirements.
  • Comprehensive Reporting: Offers detailed insights into threat landscapes.
What benefits or ROI should users look for in reviews?
  • Improved Security Efficiency: Streamlines threat detection and response activities.
  • Enhanced Threat Intelligence: Offers valuable insights to strengthen defenses.
  • Cost-Effectiveness: Reduces the need for frequent manual interventions.
  • Scalability: Adapts to growing security demands.

ThreatLocker Cyber Hero MDR finds effective use in industries requiring high-level security measures, including finance and healthcare. Its implementation involves integrating with existing infrastructure to offer seamless threat management, with a focus on protecting sensitive data and ensuring compliance with industry standards.

ThreatLocker

WithSecure Elements Infinite offers comprehensive cybersecurity management that combines robust threat detection, prevention, and response capabilities to safeguard enterprises. Tailored for blended IT environments, it ensures superior protection against complex cyber threats.

Designed for modern enterprises, WithSecure Elements Infinite addresses advanced security challenges with cloud-based solutions, real-time threat intelligence, and integration versatility. Its modular structure allows seamless scaling, providing security tailored to each deployment need while focusing on reducing operational overhead and providing a unified security management interface.

What are the key features of WithSecure Elements Infinite?
  • Advanced Threat Detection: Uses machine learning for real-time threat identification.
  • Comprehensive Security Management: Centralized control and visibility over network security.
  • Scalability: Adaptable to evolving security needs without system disruption.
  • Cloud Integration: Seamless operation within cloud environments for enhanced flexibility.
  • Multi-Layer Protection: Provides endpoint security, vulnerability management, and more.
What benefits of WithSecure Elements Infinite should users expect in reviews?
  • Reduced Security Risks: Efficient threat prevention minimizes potential breaches.
  • Operational Efficiency: Streamlines IT processes, enhancing productivity.
  • Cost Management: Offers a cost-effective solution with flexible scalability.
  • Enhanced Compliance: Supports regulatory compliance through robust data protection.
  • Improved Response Times: Expedites incident response with real-time threat intelligence.

Financial services, healthcare, and manufacturing industries benefit from implementing WithSecure Elements Infinite through improved data integrity and compliance. Its adaptive architecture aligns with sector-specific security requirements, ensuring protection against industry-specific threats.

WithSecure
Buyer's Guide
Managed Detection and Response (MDR)
June 2025
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