Splunk Observability Cloud and vRealize Network Insight both compete in the IT monitoring category. Splunk Observability Cloud appears to have an advantage due to its broad feature set and dashboard customization, while vRealize Network Insight excels in user-friendliness and network flow visualization.
Features: Splunk Observability Cloud offers robust log searching, rapid data processing, and customizable dashboards that integrate with various IT metrics and processes. It supports application performance monitoring and troubleshooting, providing an extensive suite for visualization and reporting suited for complex IT infrastructures. On the other hand, vRealize Network Insight focuses on visualizing network flows and microsegmentation, providing detailed insights into network communications useful for monitoring network security and efficiency.
Room for Improvement: Splunk Observability Cloud could improve integration with additional third-party solutions, consider price reductions, enhance endpoint protection, and simplify its automation and configuration processes. vRealize Network Insight could benefit from better integration with additional network hardware and cloud service providers, alongside enhanced micro-segmentation capabilities.
Ease of Deployment and Customer Service: Splunk Observability Cloud offers flexibility with cloud and hybrid deployments, though some users find setup complex. Its support is reliable but could be more responsive. vRealize Network Insight, primarily deployed on-premises, is praised for its user-friendly interface, though documentation is sometimes found lacking. Its technical support is adequate but could improve in resolving issues quicker and providing clearer guidance.
Pricing and ROI: Splunk Observability Cloud is considered expensive with pricing linked to data volume but delivers strong ROI by decreasing troubleshooting times and increasing efficiency. Users justify the cost due to its analytics and visibility features. vRealize Network Insight is viewed as value-competitive in VMware environments but its high pricing affects some purchasing decisions. Both solutions are recognized for their capability and ROI potential.
Using Splunk has saved my organization about 30% of our budget compared to using multiple different monitoring products.
Anyone working in front-end management should recognize the market price to see the true value of end-user monitoring.
They often require multiple questions, with five or six emails to get a response.
Support from Splunk is not very helpful because Splunk doesn't have a dedicated APM; they only have one APM engineer in Korea.
They did respond to us, but they did not explicitly inform us about the feature's absence.
It's difficult to find necessary documentation, open tickets, and get support.
We are paying too much for technical support from VMware.
We've used the solution across more than 250 people, including engineers.
I would rate its scalability a nine out of ten.
The issue is mainly about pricing because if they want to monitor more, it costs money.
I would rate its stability a nine out of ten.
We rarely have problems accessing the dashboard or the page.
Unlike NetScout or regular agents for APM, RUM has many problems during the POC phase because customer environments vary widely.
We are managing that one but usually we have an API connector between our firewall vendor and our VMware NSX.
There is room for improvement in the alerting system, which is complicated and has less documentation available.
Improvements in dashboard configuration, customization, and artificial intelligence functionalities are desired.
Customers sometimes need to create specific dashboards, particularly for applicative metrics such as Java and process terms.
Broadcom should improve by going back to what was working before, offering the suite of tools that clients actually use, and allowing clients to decide the best options for them.
Splunk is a bit expensive since it charges based on the indexing rate of data.
It appears to be expensive compared to competitors.
Splunk is a little expensive, however, it is in line with the current market pricing.
Broadcom is known for increasing product prices, making them expensive compared to what people used to pay.
Splunk provides advanced notifications of roadblocks in the application, which helps us to improve and avoid impacts during high-volume days.
For troubleshooting, we can detect problems in seconds, which is particularly helpful for digital teams.
It offers unified visibility for logs, metrics, and traces.
One of the biggest problems with VMware NSX is logging, and vRealize Network Insight helps by providing comprehensive logs.
Splunk Observability Cloud offers sophisticated log searching, data integration, and customizable dashboards. With rapid deployment and ease of use, this cloud service enhances monitoring capabilities across IT infrastructures for comprehensive end-to-end visibility.
Focused on enhancing performance management and security, Splunk Observability Cloud supports environments through its data visualization and analysis tools. Users appreciate its robust application performance monitoring and troubleshooting insights. However, improvements in integrations, interface customization, scalability, and automation are needed. Users find value in its capabilities for infrastructure and network monitoring, as well as log analytics, albeit cost considerations and better documentation are desired. Enhancements in real-time monitoring and network protection are also noted as areas for development.
What are the key features?In industries, Splunk Observability Cloud is implemented for security management by analyzing logs from detection systems, offering real-time alerts and troubleshooting for cloud-native applications. It is leveraged for machine data analysis, improving infrastructure visibility and supporting network and application performance management efforts.
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