

Splunk Observability Cloud and vRealize Network Insight are prominent players in the field of IT monitoring and management solutions. Splunk seems to have the upper hand with broader deployment capabilities and strong customer support, catering to extensive app performance monitoring needs.
Features: Splunk Observability Cloud offers robust APM monitoring, real-time metrics, and customizable dashboards tailored for workflow visibility. It's scalable and seamlessly integrates with enterprise systems. vRealize Network Insight excels in providing detailed network flow insights and dependency mapping crucial for migration and micro-segmentation. It focuses on network visibility, enabling in-depth flow analysis.
Room for Improvement: Splunk Observability Cloud could improve its pricing transparency and log management, and enhance onboarding experiences. Users want more intuitive search and alert systems. vRealize Network Insight needs better interoperability and pricing strategies. Users seek improved integration with external systems for cost efficiency.
Ease of Deployment and Customer Service: Splunk Observability Cloud is versatile, working well in both cloud and on-premises environments, and is known for responsive customer support. It's preferred for its flexible deployment options. vRealize Network Insight, while offering satisfactory support, is less versatile, primarily suited to on-premises setups.
Pricing and ROI: Splunk Observability Cloud, seen as expensive, is justified by significant ROI through efficiency and savings. vRealize Network Insight, also high-cost, is valued for its specialized network insights. Despite costs, Splunk is often seen as offering greater value for extensive monitoring capabilities, while vRealize focuses on network-specific advantages.
Using Splunk has saved my organization about 30% of our budget compared to using multiple different monitoring products.
Anyone working in front-end management should recognize the market price to see the true value of end-user monitoring.
I have definitely seen a return on investment with Splunk Observability Cloud, particularly through how fast it has grown and how comfortable other teams are in relying on its outputs for monitoring and observability.
On a scale of 1 to 10, the customer service and technical support deserve a 10.
They have consistently helped us resolve any issues we've encountered.
They often require multiple questions, with five or six emails to get a response.
It's difficult to find necessary documentation, open tickets, and get support.
We are paying too much for technical support from VMware.
We've used the solution across more than 250 people, including engineers.
As we are a growing company transitioning all our applications to the cloud, and with the increasing number of cloud-native applications, Splunk Observability Cloud will help us achieve digital resiliency and reduce our mean time to resolution.
I would rate its scalability a nine out of ten.
When downtime occurs, it raises concerns about how we measure and receive alerts, as everything needs to be in place.
I would rate its stability a nine out of ten.
We rarely have problems accessing the dashboard or the page.
We are managing that one but usually we have an API connector between our firewall vendor and our VMware NSX.
The out-of-the-box customizable dashboards in Splunk Observability Cloud are very effective in showcasing IT performance to business leaders.
The next release of Splunk Observability Cloud should include a feature that makes it so that when looking at charts and dashboards, and also looking at one environment regardless of the product feature that you're in, APM, infrastructure, RUM, the environment that is chosen in the first location when you sign into Splunk Observability Cloud needs to stay persistent all the way through.
There should be a solution to update OTeL agents from Splunk Observability Cloud itself.
Broadcom should improve by going back to what was working before, offering the suite of tools that clients actually use, and allowing clients to decide the best options for them.
Splunk is a bit expensive since it charges based on the indexing rate of data.
It is expensive, especially when there are other vendors that offer something similar for much cheaper.
I can confidently say our availability improved by forty percent, and downtime was reduced by approximately seventy to eighty percent.
Broadcom is known for increasing product prices, making them expensive compared to what people used to pay.
Splunk provides advanced notifications of roadblocks in the application, which helps us to improve and avoid impacts during high-volume days.
For troubleshooting, we can detect problems in seconds, which is particularly helpful for digital teams.
It offers unified visibility for logs, metrics, and traces.
One of the biggest problems with VMware NSX is logging, and vRealize Network Insight helps by providing comprehensive logs.
| Product | Mindshare (%) |
|---|---|
| Splunk Observability Cloud | 2.1% |
| vRealize Network Insight | 0.8% |
| Other | 97.1% |


| Company Size | Count |
|---|---|
| Small Business | 24 |
| Midsize Enterprise | 10 |
| Large Enterprise | 53 |
| Company Size | Count |
|---|---|
| Small Business | 11 |
| Midsize Enterprise | 9 |
| Large Enterprise | 41 |
Splunk Observability Cloud offers sophisticated log searching, data integration, and customizable dashboards. With rapid deployment and ease of use, this cloud service enhances monitoring capabilities across IT infrastructures for comprehensive end-to-end visibility.
Focused on enhancing performance management and security, Splunk Observability Cloud supports environments through its data visualization and analysis tools. Users appreciate its robust application performance monitoring and troubleshooting insights. However, improvements in integrations, interface customization, scalability, and automation are needed. Users find value in its capabilities for infrastructure and network monitoring, as well as log analytics, albeit cost considerations and better documentation are desired. Enhancements in real-time monitoring and network protection are also noted as areas for development.
What are the key features?In industries, Splunk Observability Cloud is implemented for security management by analyzing logs from detection systems, offering real-time alerts and troubleshooting for cloud-native applications. It is leveraged for machine data analysis, improving infrastructure visibility and supporting network and application performance management efforts.
VMware vRealize Network Insight delivers intelligent operations for software-defined networking and security. It helps customers build an optimized, highly-available and secure network infrastructure across multi-cloud environments. It accelerates micro-segmentation planning and deployment, enables visibility across virtual and physical networks and provides operational views to manage and scale VMware NSX deployments.
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