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SonicWall SMA vs Symantec VIP Access Manager comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

SonicWall SMA
Average Rating
8.0
Reviews Sentiment
5.6
Number of Reviews
15
Ranking in other categories
Universal Access Gateways (2nd), SSL VPN (6th), Enterprise Infrastructure VPN (16th)
Symantec VIP Access Manager
Average Rating
8.4
Reviews Sentiment
7.4
Number of Reviews
15
Ranking in other categories
Authentication Systems (11th), Access Management (18th)
 

Mindshare comparison

SonicWall SMA and Symantec VIP Access Manager aren’t in the same category and serve different purposes. SonicWall SMA is designed for Universal Access Gateways and holds a mindshare of 39.7%, down 50.0% compared to last year.
Symantec VIP Access Manager, on the other hand, focuses on Authentication Systems, holds 2.1% mindshare, up 1.7% since last year.
Universal Access Gateways Mindshare Distribution
ProductMindshare (%)
SonicWall SMA39.7%
Citrix Gateway39.7%
Other20.599999999999994%
Universal Access Gateways
Authentication Systems Mindshare Distribution
ProductMindshare (%)
Symantec VIP Access Manager2.1%
Microsoft Entra ID5.9%
Okta Platform4.5%
Other87.5%
Authentication Systems
 

Featured Reviews

BA
Owner at ThinkEzIT
Security enhances through autonomous protection and strong support while multi-factor authentication secures access
I haven't utilized the high availability and scalability features of SonicWall SMA yet because I've never had a need to. I don't know where they can focus their energy on continuous improvements, as I haven't been looking at what they're releasing. We're a small shop, so we drop stuff in and manage it and do what we need to do to maintain it. If we run into an issue, we contact support. There's a learning curve, but it comes down to getting support to train you on the product, and then once you have the training you need, you're able to make the changes and updates that you need to.
Berk Onur - PeerSpot reviewer
Presales Consultant at Cyberwise
With its mobile application, this tool offers a convenient and user-friendly experience to its users
To improve the tool, I think that the solution should consider integrations with other cybersecurity and IT technologies, such as Privileged Access Management and Site Integration. Additionally, the implementation of second-factor authentication via Symantec VIP Access Manager, CyberArk, and Delinea, among other technologies, could be best for the product. While the existing technology is okay, improving the integration capabilities for Symantec VIP Access Manager would benefit the product. I would like to see the solution meet the integration needs at our company. While many cybersecurity solutions can function independently, they often lack integration with our systems due to missed integration points. Improving the solution's integration feature would be beneficial.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"SonicWall SMA has the most valuable feature of proprietary security technologies like Capture ATP."
"The performance is good."
"We are in Thailand and I'm very happy with the technical support."
"This solution has many options for remote desktop and access."
"It is faster than other security options when using remote connections."
"The management and the dashboard are the solution's most valuable features."
"The advanced threat protection and the endpoint control features of SonicWall SMA have helped improve security measures tremendously."
"Secure Mobile Access (SMA) is easy to configure and the deployment is straightforward. However, this is mostly because of the AWS setup."
"The two-factor authentication is most definitely valuable and moves us closer to being able to check off those important boxes for compliance."
"Pricing was about 25% of the old solution, saving us about $500,000 over three years for 10,000 users."
"The product is useful for providing user access from an in-built office server as we follow the work-from-home model."
"Integration with Citrix Access Gateway, Microsoft Office 365 and Single Sign-On (through Symantec Validation and ID Protection Access Manager) has increased the productivity of the employees for accessing resources."
"VIP is a strong, cloud-based authentication service that enables organizations to secure access to networks and applications to prevent unauthorized logins to company resources, even when passwords have been compromised or shared."
"The main benefit of Symantec VIP is that it provides strong authentication while keeping it as a very user friendly experience."
"Cloud-based service and management."
"The tool has been very stable, in my experience. Also, I haven't faced any issues or problems with integration or connectivity."
 

Cons

"The product itself is very good, but Dell needs to work on product visibility in their advertising."
"The only thing that they could try to improve is the support for enterprise customers."
"I'd like to see the product maybe polish keyboards in Bookmark."
"Enhancing live tracking capabilities could improve the product, particularly in monitoring user activity and request statuses in real-time on the web interface."
"There are some features that are available on Palo Alto or Cisco that don't exist. The solution could integrate better with other platforms."
"The overall menu is not very user-friendly and it could be easier."
"SonicWall's reporting isn't good. Reports should be part of a data plan. The login mechanism should be improved. It would be helpful if the client could use an agent to log in. An agent-server model would improve the performance of the RDB, which consumes a lot of bandwidth."
"This solution is very slow, and the competitors have much higher speeds."
"In the next release, I would like the ability to work offline with remote access."
"It gets out of sync with Active Directory or whatever it might be, whatever the authentication piece is on Active Directory, and they just reset it on the backend. I never have to contact the vendor."
"I would like to see the solution meet the integration needs at our company...Improving the solution's integration feature would be beneficial."
"In my opinion, for this solution, the technical support is not so expert when we talk about integration using the API."
"The gateway server is a RADIUS server, but it lacks the functionality of returning RADIUS attributes other than those that are required for the gateway to authenticate the users."
"Technical support is one of the worst problems."
"At times, the relay server could not contact Symantec; it would fail open and allow access without a passcode."
"Our only issue was with user training. The additional challenge was not well received."
 

Pricing and Cost Advice

"The cost of the licensing is based on the maximum number of concurrent users, and it costs a lot to add them."
"I don't know about the pricing of the SSL-VPN box. I know the SSL-VPN software is free. Global VPN client, by comparison, is licensed for around $150 or something like that. But the SSL-VPN software is free. It is already built-in with the box."
"All the costs are included in a bundled license."
"Our licenses are stackable and can be anywhere from five users to a million users."
"This solution is priced well and we currently have the maximum number of licenses allowed."
"The platform has medium pricing."
"Licensing and pricing seems very fair."
"There are additional costs for maintenance."
"There is a one-time setup fee plus the licenses are provided as per the number of users. For SMS and voice calls, the costs are separate."
"I can say that the solution is worth the money."
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Top Industries

By visitors reading reviews
Manufacturing Company
14%
Comms Service Provider
10%
Financial Services Firm
10%
Construction Company
9%
Financial Services Firm
11%
Construction Company
11%
Comms Service Provider
9%
Outsourcing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise2
Large Enterprise2
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise2
Large Enterprise10
 

Questions from the Community

What needs improvement with SonicWall SMA?
I haven't utilized the high availability and scalability features of SonicWall SMA yet because I've never had a need to. I don't know where they can focus their energy on continuous improvements, a...
What is your primary use case for SonicWall SMA?
I have experience with the SonicWall SMA; we have rolled it back into our stack. We use SonicWall SMA for all of our clients that need VPNs, including doctor's offices and lawyer offices. Our clien...
Ask a question
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Also Known As

SonicWall Aventail, SonicWall SMA SSL-VPN, SonicWall Secure Mobile Access
Symantec VIP
 

Overview

 

Sample Customers

UnitedStack, Newport City Homes, Faith Lutheran College Redlands, PRIME aerostructures GmbH, Celtic Manor Resort
Maine Medical Center, Aria S.p.A
Find out what your peers are saying about Citrix, SonicWall and others in Universal Access Gateways. Updated: May 2026.
900,196 professionals have used our research since 2012.