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SonicWall Capture Client vs WatchGuard EPDR comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
1.0
SonicWall Capture Client offers cost savings, improved security, reduced manual work, lower infection rates, and easy deployment for better productivity.
Sentiment score
3.7
WatchGuard EPDR offers strong ROI through streamlined endpoint management and quick deployment, despite cost concerns in Latin American markets.
I can say that knowing you have a product like WatchGuard EPDR that's working 24/7 to help protect students in a school is good for ROI.
 

Customer Service

Sentiment score
4.9
SonicWall Capture Client support receives mixed reviews for its knowledgeability, with praised availability but criticized for slow response times.
Sentiment score
6.2
WatchGuard EPDR's customer service is praised for knowledgeable, responsive support with direct developer access and reliable solutions.
Partners can purchase single endpoints at prices equivalent to 1,000-endpoint deals, providing an advantage for managed security service provider partners.
While their escalation process is understandable, it can be time-consuming as all logs need to be provided multiple times across different service levels.
They create a case, tell me to refer to articles, and if not resolved, they take a remote session to solve the issue.
The technical support from WatchGuard would rate at about an eight on a scale of 1 to 10, where one is the worst technical support and 10 is the best technical support.
Technical support for Panda Adaptive Defense 360 is provided by the reseller, and they also do preventive maintenance yearly.
 

Scalability Issues

Sentiment score
8.5
SonicWall Capture Client offers scalable, flexible licensing and an easy interface, benefiting Latin American businesses expanding their user base.
Sentiment score
7.6
WatchGuard EPDR is highly rated for scalability, supporting organizations with up to 800 users effectively and efficiently.
SonicWall Capture Client is accessed via cloud-based management console.
The installation process is straightforward, requiring only five pilot installations to enable customers to complete the remaining installations independently.
There are no restrictions on the scalability of SonicWall Capture Client.
WatchGuard EPDR is very competitive regarding its scalability.
 

Stability Issues

Sentiment score
8.6
SonicWall Capture Client is stable and reliable for threat protection, but may slow systems due to high resource use.
Sentiment score
8.3
WatchGuard EPDR is praised for its stability, reliable performance, and efficiency in threat management, meeting user expectations consistently.
It is very stable with no hanging problems.
WatchGuard EPDR is a very stable solution and is not resource intensive.
The stability is approximately a seven to eight out of ten.
 

Room For Improvement

SonicWall Capture Client requires performance improvements, a modern UI, and better integration to address resource impact, undetected vulnerabilities, and licensing issues.
WatchGuard EPDR in Latin America is pricey, with limited compatibility and features needing improvement for broader system support.
A significant limitation is that SonicWall Capture Client cannot be installed on smartphones, as there is no mobile version available.
One of the drawbacks is that I cannot use Advanced and Premier licenses within a single tenant, which can be problematic when users need to deploy different licenses.
XDR cannot be used unless MDR services are purchased with SonicWall.
Panda Adaptive Defense 360 is not compatible with certain network devices like access points, switches, or routers, which would be an area for improvement.
Other firewalls allow adding categories and in-app controls which WatchGuard currently lacks.
An area for improvement would be the software deployment to seamlessly deploy software packages across multiple machines simultaneously.
 

Setup Cost

SonicWall Capture Client offers cost-effective yearly licensing, but perceived value varies, with pricing challenges for small and medium businesses.
WatchGuard EPDR is seen as affordable and offers good value, competitively priced against brands like Sophos and Palo Alto XDR.
SonicWall Capture Client offers a cost-effective solution that's cheaper compared to other vendors like CrowdStrike.
It is worth the money and provides good return on investment.
Regarding pricing, I am not sure because I did not compare it with other antivirus; maybe it is pricey.
The pricing is slightly high, but the product quality justifies it.
 

Valuable Features

SonicWall Capture Client offers rollback, SentinelOne integration, cross-OS support, robust protection, ease of use, and cost-effective scalability.
WatchGuard EPDR offers zero-trust, AI monitoring, ransomware protection, and integration with firewalls, emphasizing real-time insights and patch management.
Machine learning is particularly effective due to SonicWall sandboxing's threat intelligence database of approximately 7.1 billion entries.
One is that users can use the sandbox of SonicWall, which is called Capture ATP for free.
The cloud of WatchGuard lets me see all my devices, updating me to minute levels with detailed information, such as patch status and vulnerabilities.
The software deployment is also a key aspect of the solution.
The detection capabilities for malicious activities are effective.
 

Categories and Ranking

SonicWall Capture Client
Ranking in Endpoint Protection Platform (EPP)
45th
Ranking in Endpoint Detection and Response (EDR)
43rd
Average Rating
8.0
Reviews Sentiment
6.5
Number of Reviews
11
Ranking in other categories
No ranking in other categories
WatchGuard EPDR
Ranking in Endpoint Protection Platform (EPP)
11th
Ranking in Endpoint Detection and Response (EDR)
14th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
37
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of SonicWall Capture Client is 0.6%, up from 0.6% compared to the previous year. The mindshare of WatchGuard EPDR is 2.1%, up from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP) Market Share Distribution
ProductMarket Share (%)
WatchGuard EPDR2.1%
SonicWall Capture Client0.6%
Other97.3%
Endpoint Protection Platform (EPP)
 

Featured Reviews

Hesdi Triantono - PeerSpot reviewer
Has consistently delivered double-layer protection and simplified policy application while needing mobile compatibility and better MacOS support
A significant limitation is that SonicWall Capture Client cannot be installed on smartphones, as there is no mobile version available.Occasionally, the Sentinel engine becomes unresponsive, particularly when customers do not properly restart or shutdown their systems. This requires a hard restart after installation to resolve the issue. Installation on Mac OS can be challenging, requiring multiple attempts due to version compatibility requirements. We must ensure the SonicWall Capture Client version is stable for Mac OS. The RAM usage is higher compared to SentinelOne, utilizing approximately 150 megabytes of memory. This is a common concern from customers, and reducing RAM consumption would be beneficial.
PaolaLamura - PeerSpot reviewer
While being easy to manage and create reports, the tool also offers a good UI
I rate the ease of use and management of Panda Adaptive Defense 360 an eight on a scale of one to ten. The tool's ability to provide information about the vulnerability is the most impactful feature of the product that has an impact on our company's security posture. Speaking about scenarios where the solution effectively prevented the security breach, I would say that our company sees how the tool blocks when our customers accidentally click on some malware, after which it quarantines that file. My company makes a playbook with the SOAR tool that Panda Adaptive Defense 360 uses to block and isolate attacks. In our company's system, if there is a big event that occurs, then to block the endpoint, we use SOAR with Panda Adaptive Defense 360 to block and isolate attacks or threats. The solution's real-time monitoring has improved our company's ability to detect threats if we use it in our company with Panda SIEMFeeder. Only if in my company there is a need to do some research, prepare a report, or if we want to change the policy, so it is not very often that we use the visualization part of the tool in our company. The reporting and analytics part of the tool has helped with the decision-making in our company since we combine different kinds of logs and situations from different ingestion logs, and we can configure a specific alert. In my company, we use the tool's data search functionality if required to check the information we need. Presently, our company uses the configuration alert and SIEMFeeder in our system. I rate the tool a nine out of ten.
report
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Top Industries

By visitors reading reviews
Government
12%
Educational Organization
9%
Comms Service Provider
9%
Computer Software Company
9%
Computer Software Company
13%
Comms Service Provider
12%
Hospitality Company
6%
Manufacturing Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise1
By reviewers
Company SizeCount
Small Business26
Midsize Enterprise8
Large Enterprise1
 

Questions from the Community

What is your experience regarding pricing and costs for SonicWall Capture Client?
SonicWall Capture Client offers a cost-effective solution that's cheaper compared to other vendors like CrowdStrike.
What needs improvement with SonicWall Capture Client?
It is not similar to other products. For XDR, users have to use another product. XDR cannot be used unless MDR services are purchased with SonicWall. If a user has SonicWall MDR services, then they...
What is your primary use case for SonicWall Capture Client?
I am a distributor, but I can be counted as a reseller. It does not differ anyway. Most of my clients are SMBs, and I inform them that they should protect their servers with this kind of product, n...
What do you like most about WatchGuard EPDR?
The product's most valuable features are the zero-trust application service and its capability to detect threats and attacks.
What is your experience regarding pricing and costs for WatchGuard EPDR?
I think the pricing is normal because we subscribe for three years. Regarding pricing, I am not sure because I did not compare it with other antivirus; maybe it is pricey.
What needs improvement with WatchGuard EPDR?
I have no idea if I use some automation functions. I can't find any disadvantages; maybe that is because many companies haven't used it. I would prefer to see some features such as AI in antivirus ...
 

Also Known As

No data available
Panda Adaptive Defense 360
 

Overview

 

Sample Customers

Luton College
Indra, Valea AB, Fineit, Aemcom, Data Solutions INC., Gloucestershire NHS, Golden Star Resources Ltd, Hispania Racing Team, Instituto Dos Museus e da ConserÊo, Escuelas Pias Provincia Emaus, Axiom Housing Association, Municipality of Bjuv, Lesedi Nuclear, Mullsj_ municipality, Eng. skolan Norr AB, Dalakraft AB, Peter Green Haulage Ltd
Find out what your peers are saying about SonicWall Capture Client vs. WatchGuard EPDR and other solutions. Updated: September 2025.
869,760 professionals have used our research since 2012.