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SMX vs Unit 42 Managed Detection and Response comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

SMX
Ranking in Managed Security Services Providers (MSSP)
25th
Average Rating
8.0
Reviews Sentiment
8.5
Number of Reviews
1
Ranking in other categories
No ranking in other categories
Unit 42 Managed Detection a...
Ranking in Managed Security Services Providers (MSSP)
60th
Average Rating
0.0
Reviews Sentiment
7.8
Number of Reviews
1
Ranking in other categories
Managed Detection and Response (MDR) (42nd)
 

Mindshare comparison

As of July 2025, in the Managed Security Services Providers (MSSP) category, the mindshare of SMX is 0.5%, up from 0.1% compared to the previous year. The mindshare of Unit 42 Managed Detection and Response is 1.5%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Security Services Providers (MSSP)
 

Featured Reviews

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Real-time data access enhances compliance and contract coordination
There is room for improvement in enhancing AI capabilities for threat detection, especially in tracking different locations. It would be ideal to develop more in terms of databases for cross-checking performance across various locations. Additional improvements could be made in post-hacking capabilities, KPIs, specific APIs, and data structures for a product manager.
MohammedSirajuddin - PeerSpot reviewer
Flexible and reduces IT operations but requires local data sovereignty and competitive pricing
I prefer having local data sovereignty. It would be advantageous for Palo Alto to have local data centers across different countries to adhere to this requirement. I also have a concern regarding pricing, which is perceived as high compared to competitors. Improvements should focus on response times and reducing the time taken to reach solutions.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Its automation capabilities are beneficial for checking compliance with suppliers and vendors internationally during logistical transitions."
"Unit 42 MDR provides us with managed detection and response functionalities, eliminating the need for capital expenditure since it is an operational expenditure-based service."
"Unit 42 MDR provides us with managed detection and response functionalities, eliminating the need for capital expenditure since it is an operational expenditure-based service."
 

Cons

"There is room for improvement in enhancing AI capabilities for threat detection, especially in tracking different locations."
"I also have a concern regarding pricing, which is perceived as high compared to competitors."
"I have a concern regarding pricing, which is perceived as high compared to competitors."
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Questions from the Community

What needs improvement with SMX?
There is room for improvement in enhancing AI capabilities for threat detection, especially in tracking different locations. It would be ideal to develop more in terms of databases for cross-checki...
What is your primary use case for SMX?
I use the solution for projecting deals regarding the decarbonization of high-value clients. Additionally, we are involved in managing and processing data in various contexts.
What advice do you have for others considering SMX?
I would recommend SMX because the information is available in real-time for different functions, significantly reducing the need to search for data. On a scale of one to ten, I rate SMX an eight ou...
What is your experience regarding pricing and costs for Unit 42 Managed Detection and Response?
I find the pricing to be expensive, especially when compared with competitors who offer significant discounts. Palo Alto has room to become more competitive in its pricing.
What needs improvement with Unit 42 Managed Detection and Response?
I prefer having local data sovereignty. It would be advantageous for Palo Alto to have local data centers across different countries to adhere to this requirement. I also have a concern regarding p...
What is your primary use case for Unit 42 Managed Detection and Response?
Unit 42 is a Managed Detection and Response solution with MDR capabilities. I use it in a managed service context where my organization's security needs are catered to by Palo Alto. Generally, it i...
 

Overview

Find out what your peers are saying about Check Point Software Technologies, Secureworks, Ace Cloud Hosting and others in Managed Security Services Providers (MSSP). Updated: January 2025.
862,077 professionals have used our research since 2012.