Find out what your peers are saying about Five9, Cisco, Mitel and others in Contact Center Infrastructure.
| Product | Mindshare (%) |
|---|---|
| SequenceShift Payline | 0.0% |
| Cisco Unified Contact Center Enterprise | 20.9% |
| Five9 | 12.1% |
| Other | 67.0% |
| Product | Mindshare (%) |
|---|---|
| TiDB Cloud | 2.3% |
| Amazon RDS | 11.8% |
| MongoDB Atlas | 11.3% |
| Other | 74.6% |
| Company Size | Count |
|---|---|
| Small Business | 4 |
| Midsize Enterprise | 3 |
| Large Enterprise | 2 |
Payline for Amazon Connect removes your contact center environment from PCI-DSS scope and allows you to provide the best customer experience when taking payments over the phone.
The agent has full control over the payment process. The customer uses their keypad to enter their card number and CVV while maintaining voice communication with the agent. The sensitive data is never heard or seen by the agent, and it does not end up on the recording, allowing you to record the full conversation.
Start taking PCI-DSS compliant payments within 32 minutes when you sign up via AWS Marketplace.
Unleash the power of AI-generated SQL and Serverless HTAP in a single cloud-native database. Experience real-time analytics and elastic scaling, all in a fully managed service.
Elastically and transparently scale to hundreds of nodes for critical workloads without changing business logic.
Use what you know about SQL – maintain your relational model and global ACID transactions while coping with your hybrid workloads at ease.
Equipped with built-in high performance analytics engine to analyze operational data without using an ETL.
We monitor all Contact Center Infrastructure reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
