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SentinelOne Singularity AI SIEM vs SentinelOne Singularity Cloud Security comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
4.8
SentinelOne SIEM enhances SOC efficiency, reduces investigation times over 50%, and offers value despite higher pricing.
Sentiment score
5.8
SentinelOne Singularity Cloud Security boosts efficiency and cost savings with automation, enhancing productivity and security operations by 80%.
SentinelOne Singularity AI SIEM has reduced our response time to true positive alerts by approximately forty percent through automation.
IT Security Analyst at a tech consulting company with 11-50 employees
At the moment, I feel the pricing is a little bit on the higher side, but the tool is positioned in a place where risk is very high, and we do not want to take chances, so we are prepared to pay the premium.
Group Chief Information Officer at NeST Information Technologies Pvt Ltd
The effect of SentinelOne Singularity AI SIEM on our customers' SOC efficiency in investigating alerts and responding to incidents is significant.
Vice President Cyber Security Practice Head at orbit techsol w pvt.ltd
After implementing SentinelOne, it takes about five to seven minutes.
Cloud engineer at a construction company with 5,001-10,000 employees
Our ability to get in and review our vulnerability stance, whether daily, monthly, weekly, or whatever it might be, has drastically improved over our prior provider.
IT Support Specialist at a non-tech company with 201-500 employees
It has saved us more than 50% of our time.
Sr security engineer at Halodoc
 

Customer Service

Sentiment score
7.4
SentinelOne Singularity AI SIEM's support is highly rated for responsiveness, AI-based help, and effective problem resolution.
Sentiment score
7.7
SentinelOne Singularity Cloud Security support is generally effective and proactive, with some feedback highlighting occasional delays and expertise variation.
SentinelOne Singularity AI SIEM has AI-based technical support available.
IT Security Analyst at a tech consulting company with 11-50 employees
Based on my experience with the technical support of SentinelOne Singularity AI SIEM, I would rate them a ten.
Vice President Cyber Security Practice Head at orbit techsol w pvt.ltd
In rating the technical support for SentinelOne, it depends on whether we are discussing EDR or SentinelOne Singularity AI SIEM.
Managing Director at iMark Consult
Having a reliable team ready and willing to assist with any issues is essential.
Director, DevOps at Relay Network
Throughout the migration, they remained available for several hours without complaint, providing assistance at every step.
Mobile Application Developer at a retailer with 1-10 employees
In my experience, I have never encountered a junior person or someone without knowledge coming into support from SentinelOne.
Senior Technical Engineer at Safezone Secure Solutions Private Limited
 

Scalability Issues

Sentiment score
5.2
SentinelOne Singularity AI SIEM scales efficiently with proper configuration and management, though implementation can be challenging.
Sentiment score
8.0
SentinelOne Singularity Cloud Security is scalable, easily adaptable, and resource-friendly, supporting seamless integration with minimal configuration challenges.
With any AI adoption, the end goal should be more governance and data security and safety.
Associate Vice President at Novac Technology Solutions
The performance depends on the configuration.
IT Security Analyst at a tech consulting company with 11-50 employees
It is scalable, and we can increase the compute size. It can scale. There are no challenges.
Vice President Cyber Security Practice Head at orbit techsol w pvt.ltd
The SentinelOne Singularity Cloud exhibits high scalability.
Security Analyst at Intersistemi Italia s.p.a.
We've automated in our MDM so any device that we start in our MDM automatically installs SentinelOne.
IT Support Specialist at a non-tech company with 201-500 employees
It is scalable. I would rate it a ten out of ten for scalability.
Sr security engineer at Halodoc
 

Stability Issues

Sentiment score
7.7
SentinelOne Singularity AI SIEM is generally praised for stability and fast log searches, though some report past issues.
Sentiment score
8.3
SentinelOne Singularity Cloud Security is praised for stability and reliability, offering dependable, lag-free performance despite minor UI issues.
When it comes to stability, I would give SentinelOne Singularity AI SIEM a nine.
IT Security Consultant at Systemhaus for you GmbH
In terms of performance stability, I have never had any crashes, downtimes, or performance issues.
Cyber Security Engineer at a retailer with 201-500 employees
Even the data lake feature they have, in terms of keeping all the logs intact, those log searches are extremely fast on SentinelOne Singularity AI SIEM, even though the data is very high.
Technical Lead at CloudBolt Software
I would rate the stability of SentinelOne Singularity Cloud Security a 10 because as of now we have not faced any stability issues.
Security Analyst at Softcell Technologies Limited
SentinelOne Singularity Cloud Security operates consistently, and that is how a product should work—you should not have to worry about it.
Technical Lead at CloudBolt Software
SentinelOne Singularity Cloud is incredibly reliable.
Security Analyst at Intersistemi Italia s.p.a.
 

Room For Improvement

SentinelOne Singularity AI SIEM struggles with stability, integrations, UI issues, high pricing, and requires improved support and automation.
SentinelOne Singularity Cloud Security faces onboarding and integration challenges, slow response times, high costs, and needs usability improvements.
The adoption rate will be less compared to other products, as this can be a time-taken process because all my data needs to be offloaded and the system needs to understand my existing alerts, logs, and other things.
Associate Vice President at Novac Technology Solutions
The interface flickers frequently, and sometimes it does not load properly.
IT Security Analyst at a tech consulting company with 11-50 employees
Whenever OT security comes into the picture, the customers do not allow us to integrate their OT devices on a cloud. It should be available on-premises because the OT SIEM market, in the India market for instance, is something around a four to eight billion dollar market.
Vice President Cyber Security Practice Head at orbit techsol w pvt.ltd
It gives our management a false impression of there being no open incidents over that period.
Information Security Manager at SBI General Insurance
A centralized dashboard with numerous metrics would improve user understanding.
Development Manager at SBI General Insurance
I feel there is room for improvement in SentinelOne Singularity Cloud Security, particularly in creating custom dashboards since it only has a default dashboard feature, and a capability for creating custom dashboards would help us a lot as analysts.
Security Analyst at Softcell Technologies Limited
 

Setup Cost

SentinelOne Singularity Cloud Security is competitively priced, offering cost-effective modular options with discounts, though scaling may increase costs.
I find SentinelOne's pricing to be reasonable and competitive.
Information Security Principal at a venture capital & private equity firm with 1,001-5,000 employees
With very little negotiation involved, we just let them know what we could pay and they were willing to meet us at slightly above what we paid with Sophos, which was still very fair for what we were looking at.
IT Support Specialist at a non-tech company with 201-500 employees
It should not be based on subscription. It should be based on the number of servers that I am scanning.
AVP DevOps and Product Support at a recruiting/HR firm with 1,001-5,000 employees
I was able to consolidate two security vendors into one by switching to SentinelOne, and I now pay less than I did for either of them.
Director, DevOps at Relay Network
 

Valuable Features

SentinelOne Singularity AI SIEM enhances threat detection and response efficiency with AI-driven insights and flexible integrations.
SentinelOne Singularity Cloud Security provides AI-driven threat detection with real-time protection, seamless integration, and automated remediation for efficient operations.
We finally have visibility into things that were never visible before.
IT Security Consultant at Systemhaus for you GmbH
It employs a combination of AI and ML to check for viruses or any other malicious processes, including fileless attacks.
Cyber Security Engineer at a retailer with 201-500 employees
The AI-driven threat detection capabilities improve our overall security posture.
Associate Vice President at Novac Technology Solutions
This tool has been helpful for us. It allows us to search for vulnerabilities and provides evidence directly on the screen.
Cloud Security Specialist at a insurance company with 10,001+ employees
The cloud misconfiguration feature gave us almost zero false positives.
Sr security engineer at Halodoc
The user-friendliness is the most valuable feature.
Security Administrator at a retailer with 10,001+ employees
 

Categories and Ranking

SentinelOne Singularity AI ...
Ranking in AI Observability
11th
Average Rating
8.8
Reviews Sentiment
6.1
Number of Reviews
9
Ranking in other categories
Security Information and Event Management (SIEM) (15th)
SentinelOne Singularity Clo...
Ranking in AI Observability
4th
Average Rating
8.8
Reviews Sentiment
7.4
Number of Reviews
131
Ranking in other categories
Vulnerability Management (4th), Cloud and Data Center Security (3rd), Container Security (3rd), Cloud Workload Protection Platforms (CWPP) (3rd), Cloud Security Posture Management (CSPM) (4th), Cloud-Native Application Protection Platforms (CNAPP) (3rd), Compliance Management (2nd)
 

Mindshare comparison

As of July 2026, in the AI Observability category, the mindshare of SentinelOne Singularity AI SIEM is 1.2%, up from 0.1% compared to the previous year. The mindshare of SentinelOne Singularity Cloud Security is 1.7%, up from 1.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
AI Observability Mindshare Distribution
ProductMindshare (%)
SentinelOne Singularity Cloud Security1.7%
SentinelOne Singularity AI SIEM1.2%
Other97.1%
AI Observability
 

Featured Reviews

MM
Information Security Principal at a venture capital & private equity firm with 1,001-5,000 employees
Consolidated security operations have improved detection speed and reduced SOC costs
There is room for improvement when it comes to the technical support quality and expertise of SentinelOne. Sometimes, the technical support team does not know how to resolve certain issues and takes time to respond, often requiring follow-up interactions within 24 hours. SentinelOne Singularity AI SIEM can be improved in terms of support capabilities. Some logs from the server side need to be ingested. Secureworks was integrating with domain controllers and other systems, but SentinelOne still has some gaps. Some vendors cannot be integrated directly. For example, we are using Cisco Umbrella for DNS security, and we have to integrate it through an Amazon S3 bucket where we dump the logs and SentinelOne reads them from that location. For some Microsoft integrations, we must enable certain storage components and pay Microsoft directly to retrieve logs. There is no direct integration, so we must access the logs through that workaround. Previously with Secureworks, we had direct integration with Microsoft. Direct integration with Microsoft is not available now. SentinelOne needs to work on many product integrations to enable direct connectivity.
KP
Software Developer at Softcell Technologies Limited
Advanced rollback and AI-driven insights have protected endpoints and simplified security operations
We can check multiple types of alerts and triggers, and we can analyze these. There are many types of functions such as Kill, Quarantine, and remediate rollback types of features, which we can use for client safety. The rollback feature is the best feature because it is only used in SentinelOne Singularity Cloud Security. We have used multiple types of EDR, but the rollback feature is unique to SentinelOne Singularity Cloud Security. When many types of attacks happen in an organization, the rollback feature deletes all types of malicious files and other malware-type files and completely cleans your system. This feature is very interesting according to me. SentinelOne Singularity Cloud Security provides many types of features such as Kill and Quarantine, which are very interesting features for security operations. There are deep visibility features, and Purple AI is also one of the best features. It is easy for security operations and incident response. We can check log analysis with the help of deep visibility, and any types of attacks, malware, and phishing attacks are detected by SentinelOne Singularity Cloud Security. Many types of security operations can be tracked and observed with the help of SentinelOne Singularity Cloud Security. Purple AI is one of the interesting features in SentinelOne Singularity Cloud Security. Deep visibility is one of the best features in SentinelOne Singularity Cloud Security. You can find any types of logs and any types of devices through searching portals, similar to Google search. It gives you information regarding this. With deep visibility, you can search for any name. For example, we can search for any name and check what is happening with that person's laptops, what USB is connected or disconnected, and whether the network is connected or not. This is with the help of Purple AI.
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Top Industries

By visitors reading reviews
Outsourcing Company
11%
Manufacturing Company
8%
Construction Company
8%
Healthcare Company
7%
Financial Services Firm
14%
Computer Software Company
10%
Manufacturing Company
9%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise3
Large Enterprise3
By reviewers
Company SizeCount
Small Business54
Midsize Enterprise27
Large Enterprise63
 

Questions from the Community

What needs improvement with SentinelOne Singularity AI SIEM?
I would want the false positive ratio to be lower and would want to improve that aspect so the true will be more, and the false will be lesser. Other than false positives, the true will be increase...
What is your primary use case for SentinelOne Singularity AI SIEM?
We discuss with customers whether they want to go on a cloud or on-premises for the usual use cases of SentinelOne Singularity AI SIEM that I work with mostly. If a customer has a SentinelOne EDR, ...
What advice do you have for others considering SentinelOne Singularity AI SIEM?
Correlation, alerting, reporting, and helping with the AI-based alerts generated by the AI are the usual use cases. The parsing is already built into SentinelOne Singularity AI SIEM. There is no ch...
What is your experience regarding pricing and costs for PingSafe?
The pricing is basically not very low and very high. It is in the middle range for easy buying for any small organization and big organization. According to me, it is the best price for the EDR. We...
What needs improvement with PingSafe?
According to me, there is one thing I dislike, which is the dashboard. SentinelOne Singularity Cloud Security does not provide a custom dashboard according to our mindset. There are more types of E...
What is your primary use case for PingSafe?
I have recently used SentinelOne Singularity Cloud Security. We also have the CrowdStrike EDR tool, which is similar to SentinelOne Singularity Cloud Security and other EDR solutions. We used the C...
 

Also Known As

No data available
PingSafe
 

Overview

Find out what your peers are saying about SentinelOne Singularity AI SIEM vs. SentinelOne Singularity Cloud Security and other solutions. Updated: June 2026.
902,894 professionals have used our research since 2012.