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SentinelOne Singularity AI SIEM vs SentinelOne Singularity Cloud Security comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.7
SentinelOne Singularity AI SIEM reduces alerts, enhances SOC efficiency, and improves productivity, offering cost-saving benefits despite high pricing.
Sentiment score
5.7
SentinelOne Singularity Cloud significantly boosts efficacy by automating security, reducing costs, and enhancing productivity with faster incident response.
If the data gets encrypted, it automatically rolls back.
Senior Technical Engineer at Safezone Secure Solutions Private Limited
Before using SentinelOne Singularity AI SIEM, investigating a moderately complex alert took around thirty to sixty minutes because analysts had to collect logs from multiple security tools.
it support at a outsourcing company with 51-200 employees
SentinelOne Singularity AI SIEM has reduced our response time to true positive alerts by approximately forty percent through automation.
IT Security Analyst at a tech consulting company with 11-50 employees
After implementing SentinelOne, it takes about five to seven minutes.
Cloud engineer at a construction company with 5,001-10,000 employees
With SentinelOne Singularity Cloud Security, we reduce investigation time to about 80%.
Cybersecurity And Information Governance Head at Aeren
SentinelOne Singularity Cloud Security has helped reduce the time required for threat investigation and response by providing automated detection, detailed context, and centralized visibility.
it support at a outsourcing company with 51-200 employees
 

Customer Service

Sentiment score
6.5
SentinelOne Singularity AI SIEM support is mixed; praised for AI-assistance and documentation but criticized for slow responses and transfers.
Sentiment score
7.5
Feedback for SentinelOne Singularity Cloud Security is mixed, with praise for expertise but some complaints about responsiveness and knowledge.
SentinelOne Singularity AI SIEM has AI-based technical support available.
IT Security Analyst at a tech consulting company with 11-50 employees
Based on my experience with the technical support of SentinelOne Singularity AI SIEM, I would rate them a ten.
Vice President Cyber Security Practice Head at orbit techsol w pvt.ltd
In rating the technical support for SentinelOne, it depends on whether we are discussing EDR or SentinelOne Singularity AI SIEM.
Managing Director at iMark Consult
Having a reliable team ready and willing to assist with any issues is essential.
Director, DevOps at Relay Network
Throughout the migration, they remained available for several hours without complaint, providing assistance at every step.
Mobile Application Developer at a retailer with 1-10 employees
In my experience, I have never encountered a junior person or someone without knowledge coming into support from SentinelOne.
Senior Technical Engineer at Safezone Secure Solutions Private Limited
 

Scalability Issues

Sentiment score
6.3
SentinelOne Singularity AI SIEM excels in scalability but may require expertise for ease of implementation and configuration.
Sentiment score
7.8
SentinelOne Singularity Cloud Security is praised for its scalability, seamless integration, and efficient management, supporting diverse environments.
It is designed to handle growing log volumes and supports environments that include on-premises infrastructure, cloud services, endpoints, identity platforms, and network devices.
it support at a outsourcing company with 51-200 employees
With any AI adoption, the end goal should be more governance and data security and safety.
Associate Vice President at Novac Technology Solutions
The performance depends on the configuration.
IT Security Analyst at a tech consulting company with 11-50 employees
The SentinelOne Singularity Cloud exhibits high scalability.
Security Analyst at Intersistemi Italia s.p.a.
We've automated in our MDM so any device that we start in our MDM automatically installs SentinelOne.
IT Support Specialist at a non-tech company with 201-500 employees
It is scalable. I would rate it a ten out of ten for scalability.
Sr security engineer at Halodoc
 

Stability Issues

Sentiment score
7.9
SentinelOne Singularity AI SIEM is generally stable, with some performance issues under heavy loads, but fast log searches.
Sentiment score
8.3
SentinelOne Singularity Cloud Security is highly stable and reliable, with occasional minor issues, earning praise for its performance.
I have worked with it, and it is very handy, easy to manage, and excellent with its AI-driven capabilities.
Cybersecurity Engineer at Gigabit Technologies Pvt Ltd
When it comes to stability, I would give SentinelOne Singularity AI SIEM a nine.
IT Security Consultant at Systemhaus for you GmbH
In terms of performance stability, I have never had any crashes, downtimes, or performance issues.
Cyber Security Engineer at a retailer with 201-500 employees
I would rate the stability of SentinelOne Singularity Cloud Security a 10 because as of now we have not faced any stability issues.
Security Analyst at Softcell Technologies Limited
SentinelOne Singularity Cloud Security operates consistently, and that is how a product should work—you should not have to worry about it.
Technical Lead at a tech vendor with 51-200 employees
SentinelOne Singularity Cloud is incredibly reliable.
Security Analyst at Intersistemi Italia s.p.a.
 

Room For Improvement

SentinelOne Singularity AI SIEM needs improvements in customization, integration, and usability, alongside better automation, reliability, and AI transparency.
SentinelOne Singularity Cloud Security requires better integration, onboarding, interface, support, and cost-effectiveness with enhanced features desired.
The adoption rate will be less compared to other products, as this can be a time-taken process because all my data needs to be offloaded and the system needs to understand my existing alerts, logs, and other things.
Associate Vice President at Novac Technology Solutions
The interface flickers frequently, and sometimes it does not load properly.
IT Security Analyst at a tech consulting company with 11-50 employees
Whenever OT security comes into the picture, the customers do not allow us to integrate their OT devices on a cloud. It should be available on-premises because the OT SIEM market, in the India market for instance, is something around a four to eight billion dollar market.
Vice President Cyber Security Practice Head at orbit techsol w pvt.ltd
It gives our management a false impression of there being no open incidents over that period.
Information Security Manager at SBI General Insurance
A centralized dashboard with numerous metrics would improve user understanding.
Development Manager at SBI General Insurance
I feel there is room for improvement in SentinelOne Singularity Cloud Security, particularly in creating custom dashboards since it only has a default dashboard feature, and a capability for creating custom dashboards would help us a lot as analysts.
Security Analyst at Softcell Technologies Limited
 

Setup Cost

SentinelOne Singularity offers competitive pricing, integrates security functions, and enhances SOC efficiency with easy setup and AI-driven analytics.
SentinelOne Singularity offers competitive, flexible pricing with modular options, particularly valued by enterprises for its advanced threat detection.
I find SentinelOne's pricing to be reasonable and competitive.
Information Security Principal at a venture capital & private equity firm with 1,001-5,000 employees
Features such as centralized log management, AI-driven analytics, automated workflow, and integrated security options can reduce operational overhead and improve SOC efficiency, which helps justify the investment.
it support at a outsourcing company with 51-200 employees
Compared to another SIEM tool's pricing, the pricing is the best, from my side.
Technical Support Executive at Softcell Technologies Limited
With very little negotiation involved, we just let them know what we could pay and they were willing to meet us at slightly above what we paid with Sophos, which was still very fair for what we were looking at.
IT Support Specialist at a non-tech company with 201-500 employees
I was able to consolidate two security vendors into one by switching to SentinelOne, and I now pay less than I did for either of them.
Director, DevOps at Relay Network
Its high cost may be prohibitive for small and medium-sized businesses.
Technical Support Engineer at a consultancy with 10,001+ employees
 

Valuable Features

SentinelOne Singularity AI SIEM enhances security with AI-driven threat detection, automated investigations, and seamless integration, boosting efficiency.
SentinelOne Singularity boosts security with AI-driven threat detection, centralized management, and streamlined incident response in multi-cloud environments.
We finally have visibility into things that were never visible before.
IT Security Consultant at Systemhaus for you GmbH
It employs a combination of AI and ML to check for viruses or any other malicious processes, including fileless attacks.
Cyber Security Engineer at a retailer with 201-500 employees
The AI-driven threat detection capabilities improve our overall security posture.
Associate Vice President at Novac Technology Solutions
This tool has been helpful for us. It allows us to search for vulnerabilities and provides evidence directly on the screen.
Cloud Security Specialist at a insurance company with 10,001+ employees
The cloud misconfiguration feature gave us almost zero false positives.
Sr security engineer at Halodoc
AWS real-time threat protection protects our workloads and provides visibility into anomalies or threats, automatically remediating them at speeds beyond our manual capabilities.
Director, DevOps at Relay Network
 

Categories and Ranking

SentinelOne Singularity AI ...
Ranking in AI Observability
6th
Average Rating
8.6
Reviews Sentiment
6.3
Number of Reviews
16
Ranking in other categories
Security Information and Event Management (SIEM) (6th)
SentinelOne Singularity Clo...
Ranking in AI Observability
4th
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
140
Ranking in other categories
Vulnerability Management (4th), Cloud and Data Center Security (5th), Container Security (3rd), Cloud Workload Protection Platforms (CWPP) (4th), Cloud Security Posture Management (CSPM) (3rd), Cloud-Native Application Protection Platforms (CNAPP) (3rd), Compliance Management (2nd)
 

Mindshare comparison

As of October 2026, in the AI Observability category, the mindshare of SentinelOne Singularity AI SIEM is 1.0%, up from 0.3% compared to the previous year. The mindshare of SentinelOne Singularity Cloud Security is 1.6%, down from 1.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
AI Observability Mindshare Distribution
ProductMindshare (%)
SentinelOne Singularity Cloud Security1.6%
SentinelOne Singularity AI SIEM1.0%
Other97.4%
AI Observability
 

Featured Reviews

Dev Reshwal - PeerSpot reviewer
Technical Support Executive at Softcell Technologies Limited
Automation has reduced workload and real-time monitoring provides faster incident response
SentinelOne Singularity AI SIEM is the best, but sometimes the dashboards are a little simple compared to other tools. The custom dashboard is not available in their features. Therefore, I would suggest adding the custom dashboard for any of our requirements. The AI-driven analytics from SentinelOne Singularity AI SIEM has not affected our ability to reduce false positives. SentinelOne Singularity AI SIEM has affected my SOC's efficiency in investigating alerts and responding to incidents. If we receive any alerts, we can observe what activity is being done. We can see if it is malicious or something suspicious, or a true positive. We can analyze the path, the hash, and whether the signature is verified or not. We can see if it is an alert triggered by any engine. We can see the source of this. We will do that type of analysis and raise it to the client side. Also, if I identify anything suspicious or malicious in the alert, I will forcefully kill and quarantine it immediately.
KP
Software Developer at Softcell Technologies Limited
Advanced rollback and AI-driven insights have protected endpoints and simplified security operations
We can check multiple types of alerts and triggers, and we can analyze these. There are many types of functions such as Kill, Quarantine, and remediate rollback types of features, which we can use for client safety. The rollback feature is the best feature because it is only used in SentinelOne Singularity Cloud Security. We have used multiple types of EDR, but the rollback feature is unique to SentinelOne Singularity Cloud Security. When many types of attacks happen in an organization, the rollback feature deletes all types of malicious files and other malware-type files and completely cleans your system. This feature is very interesting according to me. SentinelOne Singularity Cloud Security provides many types of features such as Kill and Quarantine, which are very interesting features for security operations. There are deep visibility features, and Purple AI is also one of the best features. It is easy for security operations and incident response. We can check log analysis with the help of deep visibility, and any types of attacks, malware, and phishing attacks are detected by SentinelOne Singularity Cloud Security. Many types of security operations can be tracked and observed with the help of SentinelOne Singularity Cloud Security. Purple AI is one of the interesting features in SentinelOne Singularity Cloud Security. Deep visibility is one of the best features in SentinelOne Singularity Cloud Security. You can find any types of logs and any types of devices through searching portals, similar to Google search. It gives you information regarding this. With deep visibility, you can search for any name. For example, we can search for any name and check what is happening with that person's laptops, what USB is connected or disconnected, and whether the network is connected or not. This is with the help of Purple AI.
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Top Industries

By visitors reading reviews
Outsourcing Company
23%
Manufacturing Company
7%
Comms Service Provider
6%
Media Company
6%
Financial Services Firm
13%
Manufacturing Company
9%
Computer Software Company
9%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise6
Large Enterprise4
By reviewers
Company SizeCount
Small Business63
Midsize Enterprise28
Large Enterprise64
 

Questions from the Community

What needs improvement with SentinelOne Singularity AI SIEM?
My impression of the AI-driven threat detection capabilities is that it helps a little bit, but they need to tune it a bit because we are seeing too many false positives recently. Since we are a pa...
What is your primary use case for SentinelOne Singularity AI SIEM?
SentinelOne Singularity AI SIEM is a tool that we use to support our clients. Our organization is a service-based organization, so we use SIEM to provide services to software-based clients. We are ...
What advice do you have for others considering SentinelOne Singularity AI SIEM?
In my organization, approximately eighty people work with SentinelOne Singularity AI SIEM. Our clients vary in size; we have small businesses, medium enterprises, and large enterprises as well. Sen...
What is your experience regarding pricing and costs for PingSafe?
I have not personally dealt with pricing, setup costs, and licensing because in the end I only work on the console and do not do the installations.
What needs improvement with PingSafe?
In my opinion, there is not much to improve with SentinelOne Singularity Cloud Security as it is really good software. SentinelOne Singularity Cloud Security already gives you all the data you need...
What is your primary use case for PingSafe?
My main use case for SentinelOne Singularity Cloud Security is managing security incidents for the various companies we provide support to. A quick and specific example of a type of incident I have...
 

Also Known As

No data available
PingSafe
 

Overview

Find out what your peers are saying about SentinelOne Singularity AI SIEM vs. SentinelOne Singularity Cloud Security and other solutions. Updated: September 2026.
915,341 professionals have used our research since 2012.