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SAS Data Management vs Segment comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.1
SAS Data Management enhances ROI by improving data accuracy and reliability while reducing costs, especially for larger organizations.
Sentiment score
6.5
Segment improved conversion rates, reduced costs, and enhanced customer insights, leading to significant ROI and efficiency gains.
Reliable data plus less human intervention and less error result in a strong return on investment.
Biostatistician at Lambda Therapeutic Research Ltd.
Engineering effort related to data integration and tracking maintenance decreased by roughly 40 to 50%.
Senior Quality Analyst at a consultancy with 51-200 employees
It's hard to quantify exactly the hours spent, but from that abandoned basket flow, it was something around seven million DKK that has been made since we launched it.
Web and marketing automation specialist at a logistics company with 5,001-10,000 employees
This also helped us save around 40,000 US dollars across all different personnel in cost per project.
Senior Product Manager at Optiblack
 

Customer Service

Sentiment score
7.3
SAS Data Management customer service is praised for responsiveness and expertise, but experiences vary by region and complexity.
Sentiment score
7.0
Segment's customer support is efficient, helpful, and knowledgeable, with timely responses and valuable meetings, though more hands-on help is suggested.
The support for SAS in Brazil is not the best one, but the support in Sweden is really good, as they visit the company and work to solve the issues.
Data Scientist & Scrum Master at Volvo Group
Segment's customer support is amazing.
Web and marketing automation specialist at a logistics company with 5,001-10,000 employees
At our initial phase, whenever I required any help related to the setup, I contacted them and they provided me with the solution in very little time.
Senior Quality Analyst at a consultancy with 51-200 employees
I received my reply from Segment support team within 24 hours.
Senior Product Manager at Optiblack
 

Scalability Issues

Sentiment score
7.0
SAS Data Management is scalable and adaptable, efficiently handling extensive data and users across various roles and locations.
Sentiment score
6.0
Segment efficiently manages high traffic with centralized infrastructure, supporting growth despite uneven scalability across features.
As our user base, event volumes, and number of integrations increased over time, Segment was able to handle the additional load without requiring any major architectural changes from our side.
Senior Quality Analyst at a consultancy with 51-200 employees
It's fully capable of handling all of the different use cases that we have in our company and we have a very complicated company.
Web and marketing automation specialist at a logistics company with 5,001-10,000 employees
 

Stability Issues

Sentiment score
7.3
SAS Data Management is stable and efficient, excelling on Linux, though minor issues exist with the Windows client.
Sentiment score
8.2
Segment is stable, efficiently managing large volumes with minimal downtime, crucial for analytics despite occasional rare data transfer lags.
I have not experienced any critical outages directly impacting our business operations.
Senior Quality Analyst at a consultancy with 51-200 employees
 

Room For Improvement

Users seek cost-effective improvements in installation, integration, analytics, cloud scalability, user interface, documentation, and data sharing capabilities.
Segment should enhance video tutorials, UI navigation, pricing, and customization for better user experience and non-technical support.
There is significant room for improvement, especially with regard to using a hybrid approach that involves both CAS and persistent storage.
Associate Director at Woodpecker Analytics & Services
SAS Data Management can be improved in terms of the learning curve.
Biostatistician at Lambda Therapeutic Research Ltd.
More flexibility in pricing models or clear scaling options would make it easier for mid-sized companies to expand usage without significant budget concerns.
Senior Quality Analyst at a consultancy with 51-200 employees
These video tutorials would really illustrate how to use the tool to its full potential.
Web and marketing automation specialist at a logistics company with 5,001-10,000 employees
A standardized SOP would help us create our own integrations to newly created destinations.
Senior Product Manager at Optiblack
 

Setup Cost

SAS Data Management's robust features lead to high costs, perceived as valuable, yet budget constraints may limit adoption.
From my experience, SAS Data Management is an expensive tool.
Associate Director at Woodpecker Analytics & Services
I know that we're very happy with the pricing so far.
Web and marketing automation specialist at a logistics company with 5,001-10,000 employees
 

Valuable Features

SAS Data Management provides reliable interfaces, robust governance, analytics, and security, making it ideal for diverse industries and users.
Segment boosts efficiency and decision-making by enhancing data accuracy, customer engagement, and integration through its robust features.
SAS Data Management stands out because of its data standardization, transformation, and verification capabilities.
Associate Director at Woodpecker Analytics & Services
The best features I appreciate about SAS Data Management tool are that it's easy to create the flows and schedule data, and the tables are not too big, making it easy to control the ETL process, including user access which is also easy to manage in SAS.
Data Scientist & Scrum Master at Volvo Group
SAS Data Management's best feature is first, data reliability because SAS Data Management is a very trusted platform.
Biostatistician at Lambda Therapeutic Research Ltd.
I think predictive audiences require a 360 view of the customer in order to create these types of AI audiences because they use a lot of different data points.
Web and marketing automation specialist at a logistics company with 5,001-10,000 employees
Segment has improved our data quality and our ease of collection, and most importantly, it has saved us time by not having to maintain a custom tool for server-side tracking.
Data Engineer at a consultancy with 10,001+ employees
Segment has positively impacted my organization by reducing implementation time to one-third of what it previously took.
Senior Product Manager at Optiblack
 

Categories and Ranking

SAS Data Management
Ranking in Data Governance
23rd
Average Rating
8.6
Reviews Sentiment
6.6
Number of Reviews
19
Ranking in other categories
Data Integration (27th), Data Quality (8th)
Segment
Ranking in Data Governance
20th
Average Rating
8.2
Reviews Sentiment
6.0
Number of Reviews
8
Ranking in other categories
Web Analytics (6th), Customer Data Platforms (CDP) (1st)
 

Mindshare comparison

As of August 2026, in the Data Governance category, the mindshare of SAS Data Management is 1.6%, up from 0.9% compared to the previous year. The mindshare of Segment is 0.7%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Data Governance Mindshare Distribution
ProductMindshare (%)
Segment0.7%
SAS Data Management1.6%
Other97.7%
Data Governance
 

Featured Reviews

Namanjbaraiya Baru - PeerSpot reviewer
Biostatistician at Lambda Therapeutic Research Ltd.
Data management has ensured compliant clinical trial datasets and supports reliable analysis
SAS Data Management's best feature is first, data reliability because SAS Data Management is a very trusted platform. The other valuable feature is data cleaning and the compliance that SAS Data Management provides. I can connect SAS Data Management with other SAS applications, as I am using SAS Viya, SAS 9.4, and SAS Enterprise Guide. The data query functionality of SAS Data Management is also very useful. Since I am using SAS Data Management, and SAS Data Management is well trusted by all regulatory authorities, the audit trails and security checks are very good. It is very reliable, very time-saving, and the chances of error are minimal.
Vyas Shubham - PeerSpot reviewer
Senior Quality Analyst at a consultancy with 51-200 employees
Centralized data workflows have empowered cross‑team insights and drive better product decisions
Segment provides strong capabilities overall, but there are still areas of improvement. One area that comes to mind is the pricing and scalability cost. As data volumes, event tracking, and integrations increase, the platform can become expensive for growing organizations. More flexibility in pricing models or clear scaling options would make it easier for mid-sized companies to expand usage without significant budget concerns. Another improvement is that there is a learning curve for advanced configuration or governance features. Basic implementation is relatively straightforward, but some advanced capabilities, such as protocol management, identity resolution, custom transformation, and complex audience segmentation, can require deeper technical knowledge. More guided workflows, building recommendations, and simplified administrative controls would surely improve the usability for non-technical teams.
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Use our free recommendation engine to learn which Data Governance solutions are best for your needs.
909,725 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
16%
Construction Company
8%
Outsourcing Company
8%
Comms Service Provider
8%
Outsourcing Company
11%
Financial Services Firm
10%
Computer Software Company
8%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise2
Large Enterprise8
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise1
Large Enterprise3
 

Questions from the Community

What is your experience regarding pricing and costs for SAS Data Management?
From my experience, SAS Data Management is an expensive tool.
What needs improvement with SAS Data Management?
SAS Data Management can be improved in terms of the learning curve.
What is your primary use case for SAS Data Management?
My main use case for using SAS Data Management is data cleaning for my clinical trial data because my data is very large, and I need clean, reliable, and regulatory compliance data. My data comes f...
What is your experience regarding pricing and costs for Segment?
We have seen approximately a fifteen to twenty percent savings in money and also need fewer employees to do the job after using Segment, with approximately thirty-five to forty percent of time save...
What needs improvement with Segment?
Segment provides strong capabilities overall, but there are still areas of improvement. One area that comes to mind is the pricing and scalability cost. As data volumes, event tracking, and integra...
What is your primary use case for Segment?
I have been using Segment for the last two and a half years as part of my role as a Product Analyst. During this period, I have worked extensively with the platform for customer data collection, ev...
 

Also Known As

SAS Data Management Platform, Data Management Platform, DataFlux
Segment.io
 

Overview

 

Sample Customers

Data Management, 1-800-FLOWERS.COM, Absa, Aegon, Allianz Global Corporate & SpecialtyAusgrid, Bank of Queensland, Bell, BMC Software, Canada Post, Ceska pojistovna, Chantecler, Chubb Group of Insurance Companies, Credit Guarantee Corporation, Cr_dito y Cauci‹n, Delaware State Police, Deutsche Lufthansa, Directorate of Economics and Statistics, DSM, Enerjisa, ERGO Insurance Group, Florida Department of Corrections, Generali Hellas, Gitanjali Group, Gloucestershire Constabulary, GS Home Shopping, HealthPartners, IAG New Zealand, iJET, Invacare, Livzon Pharmaceutical Group, Los Angeles County, Miami Herald Media Company, Netherlands Enterprise Agency, New Zealand Ministry of Health, Nippon Paper, North Carolina Office of Information Technology Services, Orlando Magic, OTP Group, PITT OHIO, Plano Independent School District, RWE Poland, Spanish Air Force, Stockholm County Council, Telus, The Travel Corporation, Transitions Optical, Triad Analytic Solutions, UNIQA, US Census Bureau, US Department of Housing and Urban Development, USDA National Agricultural Statistics Service, West Midlands Police, XS Inc., Zenith Insurance
Nokia, rdio, Bonobos, LiveNation, Atlassian
Find out what your peers are saying about SAS Data Management vs. Segment and other solutions. Updated: August 2026.
909,725 professionals have used our research since 2012.