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SAP SuccessFactors HCM vs Zoho People Plus comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 22, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

SAP SuccessFactors HCM
Ranking in Cloud HCM
7th
Average Rating
8.4
Reviews Sentiment
4.3
Number of Reviews
6
Ranking in other categories
No ranking in other categories
Zoho People Plus
Ranking in Cloud HCM
19th
Average Rating
8.0
Reviews Sentiment
4.4
Number of Reviews
3
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2026, in the Cloud HCM category, the mindshare of SAP SuccessFactors HCM is 1.3%. The mindshare of Zoho People Plus is 1.0%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud HCM Mindshare Distribution
ProductMindshare (%)
SAP SuccessFactors HCM1.3%
Zoho People Plus1.0%
Other97.7%
Cloud HCM
 

Featured Reviews

Stuti Ghosh - PeerSpot reviewer
VP – Skills Architecture And Management at Standard Chartered Bank
Unified talent workflows have streamlined performance reviews and continuous feedback
Based on my experience with SAP SuccessFactors HCM, there are a lot of improvements needed. They are improving definitely, but SAP SuccessFactors HCM needs a lot more integrated flow of data and information across different modules because it is sitting in a lot of places. The biggest improvement is that SAP SuccessFactors HCM is very plain and vanilla and is not very engaging in terms of UI/UX. From a UI/UX perspective, it is not very intuitive. You need to know where to go and navigate and what information is sitting there. Therefore, we have to do a lot of change management education, a lot of guidance work, and a lot of change management to get higher adoption and engagement on the platform. Something that would be really intuitive could fit better with the flow.
Vertika Srivastava - PeerSpot reviewer
Customer Success Manager at a tech consulting company with 1-10 employees
Has required customization been difficult to implement and user experience remains a concern
We are quite satisfied with Odoo. We are able to add modules or apps whatever we require based on our company's requirements on our own. I find Odoo being more user-friendly, and making changes there is more accessible. Being Odoo partners allows us to make changes. In Zoho People Plus, we were just on a subscription basis, so it was not possible to make any changes based on the company's requirements, which made it a little difficult. As far as security or anything else is concerned, Zoho People Plus was also good, and many companies use it. We find Odoo a little better and user-friendly compared to Zoho People Plus. For time tracking, we were using Clockify, and we were using Jira and other products. Time tracking in Odoo is much more convenient and user-friendly compared to Zoho People Plus. We decided to switch because it was not very compatible with our system. Our employees were not comfortable. It was not as user-friendly as Odoo is. We became Odoo partners, which made it a better shift from Zoho People Plus.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The feature I appreciate the most about this solution is the integration with SAP S/4HANA system."
"Regarding how SAP SuccessFactors HCM has helped my organization, we have timelines that work with the platform in terms of when we set up our goals and record them, performance reviews, check-ins, and everything work seamlessly."
"SAP SuccessFactors HCM has positively impacted my customer's environment by ensuring they are digital; we promote using DocuSign for document signing and ensuring effective onboarding, and post-implementation we provide hyper-care and digital adoption reports after six months or a year to show how much more paperless and workflow-enabled their organization has become after SAP SuccessFactors HCM implementation."
"Using SAP SuccessFactors HCM analytics and insights helps my customers in data-driven decision-making."
"The SAP SuccessFactors HCM tool is a fantastic platform to work with, offering end-to-end employee lifecycle coverage."
"The employee experience management tools have had a very positive impact on employee satisfaction and well-being within our organization."
"The most valuable feature of the solution is its analytics part."
"Zoho People has valuable features like simplicity in use and ease of configuration."
"We are quite satisfied with Odoo; we are able to add modules or apps whatever we require based on our company's requirements on our own."
 

Cons

"The pricing of the solution is very high concerning pricing, setup cost, and licensing of this tool."
"Based on my experience with SAP SuccessFactors HCM, there are a lot of improvements needed."
"The SAP SuccessFactors HCM has room for improvement in terms of product development nimbleness. Additionally, the speed of the application platform occasionally reduces, primarily due to data center related issues."
"The main area for improvement would be implementing a better pricing model. It is expensive, and with people discussing Workday more frequently, SAP needs to compete by becoming more free-flowing and dynamic compared to traditional SAP systems."
"It is very difficult to purchase SAP SuccessFactors HCM over here for smaller or medium-sized organizations, mainly because of the price."
"The only challenge is if you are a European business based in Asia and you want to have your data on an EU server, it is a nightmare."
"We decided to switch because it was not very compatible with our system. Our employees were not comfortable."
"There is also a need to improve the accessibility of historical employee data, making it as seamless as some other systems."
 

Pricing and Cost Advice

Information not available
"Zoho People Plus has a very competitive pricing model. The pricing part is tier-based, and it is eight Euros per user."
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Top Industries

By visitors reading reviews
Manufacturing Company
16%
Construction Company
11%
Educational Organization
10%
Comms Service Provider
8%
Comms Service Provider
14%
Construction Company
12%
Manufacturing Company
11%
Computer Software Company
11%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for SAP SuccessFactors HCM?
The pricing of SAP SuccessFactors HCM is a bit expensive; its HCM without SuccessFactors was reasonable when it was on-site, but SuccessFactors is very expensive. On-premise HCM was good regarding ...
What needs improvement with SAP SuccessFactors HCM?
Based on my experience with SAP SuccessFactors HCM, there are a lot of improvements needed. They are improving definitely, but SAP SuccessFactors HCM needs a lot more integrated flow of data and in...
What is your primary use case for SAP SuccessFactors HCM?
I have hands-on experience with SAP SuccessFactors HCM and we use different modules. As an HR person, I work from that side of the platform. I am the customer of SAP SuccessFactors HCM. We utilize ...
What is your experience regarding pricing and costs for Zoho People Plus?
It was a paid subscription. I found their pricing reasonable. It was on an employee basis, depending upon the number of heads. We opted for the whole organization. Price point was not the concern. ...
What needs improvement with Zoho People Plus?
Zoho People Plus should improve their customizable workflows. Customization would be really helpful if they allow the company or organization to make changes on their own within the subscription.
What is your primary use case for Zoho People Plus?
We are using Odoo. We have been dealing with Odoo for around a year. Previously, we were using Zoho People Plus. We transferred all our system to Odoo. We have been practicing on Odoo for around a ...
 

Overview

Find out what your peers are saying about SAP SuccessFactors HCM vs. Zoho People Plus and other solutions. Updated: April 2026.
894,738 professionals have used our research since 2012.