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The technical support is a very well-organized service, with a lot of tools for me as a consultant and for the end user on how to contact SAP support and get issues solved.
We are satisfied with the technical support from SAP because when we reached out, we were able to get very good support from SAP colleagues.
I am satisfied with SAP's technical support team; they provide very good support.
It seems very difficult to get proper advanced assistance on advanced or complicated problems.
The quality of support from SAP is very good; if it's a known problem, they will have a knowledge base, so we will get immediate assistance.
SAP Analytics Cloud can be used by a small company, and it can be used by a large corporate.
I would rate its scalability up to nine on a scale of one to ten.
SAP IQ is actually quite effective when it comes to scalability.
We can span the read and write load into multiple nodes, and that scalability is there.
You have a chance to test it on your test tenant in small increments, so it should not break your productive reports and productive environment.
It's usually something external, such as lack of disk space or problems arising from the integration to other systems.
On the other hand, it is perfectly fitting to the SAP environment, with seamless integration to all SAP modules, not only ERP but also SuccessFactors and other tools from the SAP family.
Documentation-wise, we see some gaps when trying to connect different solutions.
When there is an issue, the error messaging we get is not always sufficient to do a fast and solid fix.
It is easy to deploy SAP IQ; the implementation and installation are easy.
For SuccessFactors and S/4HANA Cloud, there are pre-built reports available which are commonly used by customers.
The capabilities of SAP Analytics Cloud that I consider the most valuable are that all three functionalities are in one tool.
The feature I appreciate the most about SAP IQ is the compression, which is very good; we cannot compare with any other type of EDW.
The most valuable feature of SAP IQ for us is that it works very effectively with the SAP BusinessObjects which we use it with.
| Company Size | Count |
|---|---|
| Small Business | 24 |
| Midsize Enterprise | 13 |
| Large Enterprise | 39 |
| Company Size | Count |
|---|---|
| Small Business | 6 |
| Midsize Enterprise | 2 |
| Large Enterprise | 16 |
SAP Business Data Cloud is a robust platform designed to streamline data integration and management across enterprises. It provides efficient solutions to harness and analyze data for enhanced decision-making and operational effectiveness.
SAP Business Data Cloud offers businesses a comprehensive approach to manage data traffic, ensuring seamless integration and accessibility. By leveraging cloud capabilities, it enhances data usability and supports strategic business processes. This is particularly advantageous in a rapidly evolving technological landscape where agility and adaptation are key to competitiveness.
What are the most important features of SAP Business Data Cloud?SAP Business Data Cloud finds application across multiple industries such as finance, where it aids in risk management and regulatory compliance. In retail, it enhances supply chain efficiencies, while in manufacturing, it supports production optimization. The adaptability of SAP Business Data Cloud makes it valuable across sectors.
SAP® IQ software delivers speed and power for extreme-scale enterprise data warehousing and analytics. Its column-oriented, grid-based massively parallel processing (MPP) architecture and patented data compression and indexing technologies enable companies to exploit the value of huge amounts of data at the speed of business.
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