No more typing reviews! Try our Samantha, our new voice AI agent.

Salesforce Essentials vs WORKetc comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 19, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Salesforce Essentials
Ranking in CRM
18th
Average Rating
8.2
Reviews Sentiment
6.6
Number of Reviews
14
Ranking in other categories
No ranking in other categories
WORKetc
Ranking in CRM
54th
Average Rating
8.6
Reviews Sentiment
7.5
Number of Reviews
3
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2026, in the CRM category, the mindshare of Salesforce Essentials is 0.6%, up from 0.4% compared to the previous year. The mindshare of WORKetc is 0.6%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
CRM Mindshare Distribution
ProductMindshare (%)
Salesforce Essentials0.6%
WORKetc0.6%
Other98.8%
CRM
 

Featured Reviews

SB
Growth Adviser at a consultancy with 11-50 employees
Creates efficient integrations and boosts operational efficiency through comprehensive dashboards
I have experience with products such as Acronis and Huntress, though Salesforce Essentials serves a different purpose. I have had experience with Huntress for the last few months as we are an MSSP and offer Huntress to our clients. I have used Odoo and HubSpot recently, though not extensively. The main differences between Salesforce Essentials and HubSpot or Odoo is the market presence. It is comparable to the Windows versus Linux situation because both have a huge presence. They have deeper pockets so they can spend money on collecting insights and developing features. Integration and good partnerships with major companies make Salesforce Essentials better than the others.
it_user633570 - PeerSpot reviewer
Executive Manager at a construction company
The project and task management features are valuable.
Project and task management Finance and bill management CRM We use it as a team management tool and online service for billing and finance management, and contact management as well. We are waiting for a new UI design, and also I think that not having a mobile version is a weakness. I think I…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The combination of product and service are exceptional."
"I can download the data to Excel, create tables, and do whatever I want. I am very comfortable with the tool's mobile application. Its main benefit is transparency because I can share it with representatives."
"Salesforce provides the best they have with the current version. Most of the features we need are already there, and it's very easy to use."
"The solution is very scalable and flexible. It can be customized as per the business need."
"The solution helps to track the performance of salespersons before closing deals."
"The most important feature is how Salesforce Essentials brings together information from multiple channels. The nature of our complex custom product data has been challenging due to our manufacturing nature. Salesforce also allowed business processes like finance, credit lines, customer complaints, and quality issues to integrate seamlessly. I haven’t used the mobile app functionality, because we haven't fully utilized because of our preferance of more personal interactions over using mobile apps."
"We use Salesforce Essentials for everything we do on the sales side."
"Salesforce makes tracking every product and customer activity easy, enabling managers to monitor their products, such as key products and their peak performance."
"WORKetc is a great tool; complex and useful; maybe even too complex with a lot of customized options."
"It is deceptively simple but remarkably powerful."
"Creating a streamlined process from sales through to completion of projects has made an immense difference to our operations."
 

Cons

"Less integration would be better. It should work independently."
"Salesforce Essentials does not contain domain-specific solutions."
"The product's reporting area has certain shortcomings, making it an area where improvements are required."
"Salesforce Essentials operates in a table format where the entire user interface is based on tables, more specifically pivot tables. This is not very user-friendly for mobile."
"Areas that could be improved or upgraded in the next release include analytics, automation capabilities, and stability."
"The cost of running Salesforce Essentials is significant. The licenses are expensive, and the operational costs are considerable, including the necessity to maintain a team of approximately 15 people to run the system."
"Salesforce should encourage new users by offering smaller license packages, such as packages for three or two users."
"The primary area for improvement in Salesforce Essentials is its pricing. There are other competitors, like Zoho CRM, that offer similar features at a lower cost."
"The UI needs to move forward to a refreshed version but this is in the works."
"It just feels that the current UI is a bit old school."
"We are waiting for a new UI design, and also I think that not having a mobile version is a weakness."
 

Pricing and Cost Advice

"We chose quarterly payments."
"It's a perpetual license, and the subscription can be expensive."
"The pricing is on the higher side, especially with additional costs for professional services like consultants."
"The pricing is a bit on the expensive side."
"Salesforce Essentials is quite expensive, almost 10 out of 10. I don't have the exact cost, but we found it to be very expensive based on our budget constraints."
"There is a need to make yearly payments towards the licensing costs attached to the solution."
"The tool is moderately priced."
"I rate Salesforce Essentials' pricing an eight out of ten."
Information not available
report
Use our free recommendation engine to learn which CRM solutions are best for your needs.
902,988 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Construction Company
26%
Manufacturing Company
8%
Marketing Services Firm
8%
Retailer
5%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise3
Large Enterprise7
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Salesforce Essentials?
Salesforce Essentials is very expensive, but it delivers exceptional value. It is a good platform to have if you can afford it because it has numerous add-ons and modules. Anything that Salesforce ...
What needs improvement with Salesforce Essentials?
The mobile access can be improved in several ways. Salesforce Essentials operates in a table format where the entire user interface is based on tables, more specifically pivot tables. This is not v...
What is your primary use case for Salesforce Essentials?
I have experience with Salesforce Essentials' Tableau and Salesforce Marketing Cloud, but not extensively. I was more focused on their CRM platform, specifically the core CRM and sales basics. My e...
Ask a question
Earn 20 points
 

Overview

Find out what your peers are saying about Salesforce Essentials vs. WORKetc and other solutions. Updated: June 2026.
902,988 professionals have used our research since 2012.