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Salesforce Essentials vs WORKetc comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 19, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Salesforce Essentials
Ranking in CRM
24th
Average Rating
8.2
Reviews Sentiment
6.6
Number of Reviews
14
Ranking in other categories
No ranking in other categories
WORKetc
Ranking in CRM
51st
Average Rating
8.6
Reviews Sentiment
7.5
Number of Reviews
3
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2026, in the CRM category, the mindshare of Salesforce Essentials is 0.6%, down from 0.6% compared to the previous year. The mindshare of WORKetc is 0.6%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
CRM Mindshare Distribution
ProductMindshare (%)
Salesforce Essentials0.6%
WORKetc0.6%
Other98.8%
CRM
 

Featured Reviews

SB
Growth Adviser at a consultancy with 11-50 employees
Creates efficient integrations and boosts operational efficiency through comprehensive dashboards
I have experience with products such as Acronis and Huntress, though Salesforce Essentials serves a different purpose. I have had experience with Huntress for the last few months as we are an MSSP and offer Huntress to our clients. I have used Odoo and HubSpot recently, though not extensively. The main differences between Salesforce Essentials and HubSpot or Odoo is the market presence. It is comparable to the Windows versus Linux situation because both have a huge presence. They have deeper pockets so they can spend money on collecting insights and developing features. Integration and good partnerships with major companies make Salesforce Essentials better than the others.
it_user633570 - PeerSpot reviewer
Executive Manager at a construction company
The project and task management features are valuable.
Project and task management Finance and bill management CRM We use it as a team management tool and online service for billing and finance management, and contact management as well. We are waiting for a new UI design, and also I think that not having a mobile version is a weakness. I think I…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The product is stable."
"I can download the data to Excel, create tables, and do whatever I want. I am very comfortable with the tool's mobile application. Its main benefit is transparency because I can share it with representatives."
"The combination of product and service are exceptional."
"The solution is very scalable and flexible. It can be customized as per the business need."
"High availability is really important for us when getting our reports as a vendor."
"Their reporting and analytics features have a very significant impact on my company's operational efficiency."
"The solution helps to track the performance of salespersons before closing deals."
"The most important feature is how Salesforce Essentials brings together information from multiple channels. The nature of our complex custom product data has been challenging due to our manufacturing nature. Salesforce also allowed business processes like finance, credit lines, customer complaints, and quality issues to integrate seamlessly. I haven’t used the mobile app functionality, because we haven't fully utilized because of our preferance of more personal interactions over using mobile apps."
"It is deceptively simple but remarkably powerful."
"WORKetc is a great tool; complex and useful; maybe even too complex with a lot of customized options."
"Creating a streamlined process from sales through to completion of projects has made an immense difference to our operations."
 

Cons

"When we use mixed languages, it can be uncomfortable because there seems to be no consideration for right-to-left speakers. It feels like these tools were developed by people who only speak left-to-right languages and didn't consider other language types' needs."
"The solution's UI is not user-friendly."
"The cost of running Salesforce Essentials is significant. The licenses are expensive, and the operational costs are considerable, including the necessity to maintain a team of approximately 15 people to run the system."
"I have seen Salesforce evaluate a lot of AI and analytics into that. But as an end user, I don’t have that much input."
"The solution needs to be more user-friendly. It's difficult for a senior to track leads when a salesperson uploads leads. The solution should also improve its integration capabilities."
"Integrating Salesforce with SAP, considering our business relies heavily on SAP for ERP, has been quite challenging due to the intricate product configurations. Unlike standard products like computers with a few options, our products have hundreds of configurable options, making the integration complex. If such integration were possible, it would have been easier to understand the unique nature of our industry and the limited number of customers who buy steel products, unlike consumer electronics."
"Salesforce should encourage new users by offering smaller license packages, such as packages for three or two users."
"The solution could be cheaper."
"We are waiting for a new UI design, and also I think that not having a mobile version is a weakness."
"It just feels that the current UI is a bit old school."
"The UI needs to move forward to a refreshed version but this is in the works."
 

Pricing and Cost Advice

"It's a perpetual license, and the subscription can be expensive."
"The tool is moderately priced."
"The pricing is on the higher side, especially with additional costs for professional services like consultants."
"The pricing is a bit on the expensive side."
"We chose quarterly payments."
"Salesforce Essentials is quite expensive, almost 10 out of 10. I don't have the exact cost, but we found it to be very expensive based on our budget constraints."
"I rate Salesforce Essentials' pricing an eight out of ten."
"There is a need to make yearly payments towards the licensing costs attached to the solution."
Information not available
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Top Industries

By visitors reading reviews
Construction Company
22%
Manufacturing Company
11%
Comms Service Provider
10%
Outsourcing Company
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise3
Large Enterprise7
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Salesforce Essentials?
Salesforce Essentials is very expensive, but it delivers exceptional value. It is a good platform to have if you can afford it because it has numerous add-ons and modules. Anything that Salesforce ...
What needs improvement with Salesforce Essentials?
The mobile access can be improved in several ways. Salesforce Essentials operates in a table format where the entire user interface is based on tables, more specifically pivot tables. This is not v...
What is your primary use case for Salesforce Essentials?
I have experience with Salesforce Essentials' Tableau and Salesforce Marketing Cloud, but not extensively. I was more focused on their CRM platform, specifically the core CRM and sales basics. My e...
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Overview

Find out what your peers are saying about Salesforce Essentials vs. WORKetc and other solutions. Updated: September 2026.
915,341 professionals have used our research since 2012.