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Sage Intacct vs Zuora comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Sage Intacct
Ranking in Billing Software
5th
Ranking in Subscription Management Software
4th
Average Rating
8.6
Reviews Sentiment
7.8
Number of Reviews
8
Ranking in other categories
Financial Performance and Strategy Management (1st), Cloud ERP (5th), Financial Close Software (2nd), Accounts Payable Automation Software (2nd)
Zuora
Ranking in Billing Software
1st
Ranking in Subscription Management Software
1st
Average Rating
8.4
Number of Reviews
13
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2025, in the Billing Software category, the mindshare of Sage Intacct is 1.3%. The mindshare of Zuora is 7.1%, up from 4.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Billing Software
 

Featured Reviews

MichaelFox - PeerSpot reviewer
Fast, accurate, and extremely scalable
The most valuable feature is that it is a cloud-based system so I can access it from anywhere, with any browser, on any device. It's the only major accounting ERP system on the market that was designed specifically for the cloud, the other ones were adapted to the cloud. Intacct was always designed with the cloud in mind, and it shows. Additionally, its multi-entity design is elegant, intuitive, and easy to master. Transacting and reporting across all entities from a single log-in is fantastic The user interface is sleek and consistent throughout the software, enabling users to adapt quickly and to work efficiently. The financial report writer is comprehensive and designed to enhance the user experience. I eliminated all of my Excel-based financial reports. The sub-ledgers are well designed and provide the user with tools and functions that improve efficiency.
Manoj Kumar Chippakurthi - PeerSpot reviewer
Reliable subscription billing solution with efficient pricing and product configuration
The main area where issues can arise is third-party integrations, particularly payment gateways. Some clients use third-party payment gateways, and problems can occur during these integrations. In my experience with my last two projects, I didn't encounter such issues. However, in my earlier support role, I noticed that some customers faced challenges when using external payment gateways. Specifically, payments were being received but not connecting to the customer accounts.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It's a top-tier upgrade for the finance department and does extend into full ERP."
"The most significant advantage of this solution is its pure cloud-based nature."
"Sage Intacct, a full-fledged ERP, can handle complexity that smaller accounting software cannot handle."
"It's a powerhouse and it delivers. It has really great audit trails in it, which add so much value that the other systems don't have."
"We also use some of the other Sage solutions and for the most part, everything was integrated in the manner that I found beneficial."
"Its custom reports feature is also noteworthy, as it provides flexibility for users to create their reports, tailored to their specific areas of expertise."
"The product is easy to use."
"The solution helps us create entity models for each acquisition as we acquire companies.."
"The best feature is product configuration. The automation is also fantastic. I can say that it is very efficient in pricing. It works effectively in pricing efficiency. The solution is stable. I’ve not encountered any bugs. The product is scalable. It's a good solution that helps ensure you don't lose revenue. I rate the solution a nine out of ten."
"What I like best about the tool is it's user-friendly, especially when checking accounts and subscriptions. You can see all the details, like consumer-created subscriptions, invoice details, and the ability to create and remove rate plans."
"Zuora Workflow is valuable."
"It's an end-to-end solution for managing subscriptions."
"I like that the UI is great and easily explainable."
"The tool's most valuable aspect is its evolution. When I first worked on it, it was a simple platform that handled accounts and basic invoicing. Over the years, I've seen many changes that have enabled it to support complex projects. The help desk now provides solutions for these projects, which wasn't initially possible. The most important thing about Zuora is its ability to handle complexity through workflows, essentially automating the invoicing process."
"These features are valuable because it has allowed the billing functionality to be fully operationalized. This allows us to refocus our energy on optimizing our recurring revenue streams outside of just basic billing.​"
"​It has made billing a reliable business function and provided the structure needed to optimize all of our billing processes.​"
 

Cons

"While we can create, post, and manage general entries, we face a limitation in allocating multiple JL accounts."
"In the next release, I would like to see greater integration with the RPA software that's been created."
"The inventory module is quite tricky to use."
"There's a little bit of room for improvement in the way that accounts payable approval workflows are set up. They could be a little more powerful than they are."
"The area where I would like to see significant improvement is in stock management."
"We have had some pharma manufacturers use Intacct at a very early stage and move to other ERP packages to maintain manufacturing controls and documentation needed for FDA-regulated entities."
"Their training is the biggest room for improvement, and their documentation can get very confusing."
"It would be good if the training were perfect for all controllers, to teach them the basic tools and how to use everything in Sage Intacct."
"While fetching the data, I had faced some issues."
"Unlike Zoho, the main page doesn't contain everything. You have to click a button to reveal multiple options; even within those, there are further layers of options to navigate through."
"Some areas that could be improved include the API rate limit."
"We don't know everything like the development team does. We are focused on operational tasks. I want to extend my knowledge of creating workflows and understand what the development team is doing. With replenishment orders sent after a certain frequency (like every three months), there's a problem if a subscription is canceled with a future date—it cancels on the same date instead."
"There are a few areas for improvement. Some APIs aren't working in amendment-based subscriptions."
"I would build dynamic retry functionalities directly into the core product and enhance their integrations with all payment gateways."
"Very rarely, maybe once every two months, the platform might be slow for a day or two. We usually receive notifications about these issues, which seem to stem from connectivity errors or similar issues."
"The main area where issues can arise is third-party integrations, particularly payment gateways."
 

Pricing and Cost Advice

"It's reasonably priced, offering fixed pricing, which is quite fair."
"Compared to other ERP systems on the market, it offers competitive and reasonable pricing."
"Sage is on the higher end of pricing."
"The price is comparable to other companies which offer similar products."
"The solution is worth the price."
"Negotiate aggressively. Continue to push on cost until you feel comfortable.​"
"Explore multiple options for implementation."
"The tiered pricing model is costly."
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Top Industries

By visitors reading reviews
Educational Organization
30%
Computer Software Company
19%
Healthcare Company
5%
Construction Company
5%
Computer Software Company
28%
Performing Arts
8%
Legal Firm
8%
Real Estate/Law Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Sage Intacct?
Sage Intacct, a full-fledged ERP, can handle complexity that smaller accounting software cannot handle.
What needs improvement with Sage Intacct?
Their training is the biggest room for improvement, and their documentation can get very confusing. It's not as clear-cut or easy to follow as it could be.
What is your primary use case for Sage Intacct?
We used the solution for a nonprofit, which was a pretty robust implementation there. Nonprofits are unique compared to for-profit companies. They have their own accounting needs, so the stage is u...
What is your experience regarding pricing and costs for Zuora?
Zuora offers a variety of pricing options based on the features. They have a robust product with many features, and the cost depends on which features you choose to utilize. Discounts are also avai...
What needs improvement with Zuora?
There are some new developments, such as the invoice template, which is now more convenient for providing different languages. Previously, it was challenging to provide different languages other th...
What is your primary use case for Zuora?
I worked with Zoho for different use cases according to the requirements for the businesses. I have worked on two projects: one for HMD and another for Philips. For HMD, I worked on creating workfl...
 

Comparisons

 

Also Known As

Intacct
No data available
 

Overview

 

Sample Customers

Cornerstone Information Systems
Lever, Hobsons, Arrow, Surf Air, Mindvalley, Dell, Zendesk, Mindvalley, Falcon.io, Invoca, Box, Pexip, CareCloud
Find out what your peers are saying about Sage Intacct vs. Zuora and other solutions. Updated: June 2025.
859,129 professionals have used our research since 2012.