Sage Intacct vs Zuora comparison

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Sage Intacct

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Executive Summary

We performed a comparison between Sage Intacct and Zuora based on real PeerSpot user reviews.

Find out in this report how the two Billing Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed Sage Intacct vs. Zuora Report (Updated: April 2025).

Sage Intacct vs. Zuora

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Sage Intacct

Ranking in Billing Software

5th

Ranking in Subscription Management Software

4th

Average Rating

8.6

Reviews Sentiment

7.8

Number of Reviews

Ranking in other categories

Financial Performance and Strategy Management (1st), Cloud ERP (6th), Financial Close Software (4th), Accounts Payable Automation Software (3rd)

Zuora

Ranking in Billing Software

2nd

Ranking in Subscription Management Software

1st

Average Rating

8.4

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of May 2025, in the Billing Software category, the mindshare of Sage Intacct is 1.3%. The mindshare of Zuora is 7.2%, up from 4.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Billing Software

Featured Reviews

MichaelFox

Sage Intacct Implementation Specialist at Maner Solutions

Fast, accurate, and extremely scalable

The most valuable feature is that it is a cloud-based system so I can access it from anywhere, with any browser, on any device. It's the only major accounting ERP system on the market that was designed specifically for the cloud, the other ones were adapted to the cloud. Intacct was always designed with the cloud in mind, and it shows. Additionally, its multi-entity design is elegant, intuitive, and easy to master. Transacting and reporting across all entities from a single log-in is fantastic The user interface is sleek and consistent throughout the software, enabling users to adapt quickly and to work efficiently. The financial report writer is comprehensive and designed to enhance the user experience. I eliminated all of my Excel-based financial reports. The sub-ledgers are well designed and provide the user with tools and functions that improve efficiency.

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Manoj Kumar Chippakurthi

Zuora developer at Tata Consultancy

Reliable subscription billing solution with efficient pricing and product configuration

The main area where issues can arise is third-party integrations, particularly payment gateways. Some clients use third-party payment gateways, and problems can occur during these integrations. In my experience with my last two projects, I didn't encounter such issues. However, in my earlier support role, I noticed that some customers faced challenges when using external payment gateways. Specifically, payments were being received but not connecting to the customer accounts.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We also use some of the other Sage solutions and for the most part, everything was integrated in the manner that I found beneficial."

"The solution helps us create entity models for each acquisition as we acquire companies.."

"Its custom reports feature is also noteworthy, as it provides flexibility for users to create their reports, tailored to their specific areas of expertise."

"It's a top-tier upgrade for the finance department and does extend into full ERP."

"The product is easy to use."

"The most significant advantage of this solution is its pure cloud-based nature."

"Sage Intacct, a full-fledged ERP, can handle complexity that smaller accounting software cannot handle."

"It's a powerhouse and it delivers. It has really great audit trails in it, which add so much value that the other systems don't have."

"What I like best about the tool is it's user-friendly, especially when checking accounts and subscriptions. You can see all the details, like consumer-created subscriptions, invoice details, and the ability to create and remove rate plans."

"Zuora is an end-to-end solution that handles orders, payments, and licensing. Its robust billing engine manages all billing aspects, including debit memos. Zuora's rate plan charges offer the flexibility needed in the subscription business, allowing for easy product configuration."

"These features are valuable because it has allowed the billing functionality to be fully operationalized. This allows us to refocus our energy on optimizing our recurring revenue streams outside of just basic billing."

"I am happy with the support team."

"The best feature is product configuration. The automation is also fantastic. I can say that it is very efficient in pricing. It works effectively in pricing efficiency. The solution is stable. I’ve not encountered any bugs. The product is scalable. It's a good solution that helps ensure you don't lose revenue. I rate the solution a nine out of ten."

"We have so many options for reporting, whether you want structured data or automation."

"It's an end-to-end solution for managing subscriptions."

"It has made billing a reliable business function and provided the structure needed to optimize all of our billing processes."

More Zuora pros

Cons

"It would be good if the training were perfect for all controllers, to teach them the basic tools and how to use everything in Sage Intacct."

"While we can create, post, and manage general entries, we face a limitation in allocating multiple JL accounts."

"The area where I would like to see significant improvement is in stock management."

"Their training is the biggest room for improvement, and their documentation can get very confusing."

"There's a little bit of room for improvement in the way that accounts payable approval workflows are set up. They could be a little more powerful than they are."

"In the next release, I would like to see greater integration with the RPA software that's been created."

"We have had some pharma manufacturers use Intacct at a very early stage and move to other ERP packages to maintain manufacturing controls and documentation needed for FDA-regulated entities."

"The inventory module is quite tricky to use."

"We don't know everything like the development team does. We are focused on operational tasks. I want to extend my knowledge of creating workflows and understand what the development team is doing. With replenishment orders sent after a certain frequency (like every three months), there's a problem if a subscription is canceled with a future date—it cancels on the same date instead."

"There are a few areas for improvement. Some APIs aren't working in amendment-based subscriptions."

"Very rarely, maybe once every two months, the platform might be slow for a day or two. We usually receive notifications about these issues, which seem to stem from connectivity errors or similar issues."

"The main area where issues can arise is third-party integrations, particularly payment gateways."

"We feel the deployment and version comparison process could be easier when switching between different systems."

"When we raise global support tickets, we receive delayed responses."

"The solution must add more programming languages to build logic."

"While fetching the data, I had faced some issues."

More Zuora cons

Pricing and Cost Advice

"Compared to other ERP systems on the market, it offers competitive and reasonable pricing."

"The price is comparable to other companies which offer similar products."

"Sage is on the higher end of pricing."

"It's reasonably priced, offering fixed pricing, which is quite fair."

"The solution is worth the price."

"The tiered pricing model is costly."

"Explore multiple options for implementation."

"Negotiate aggressively. Continue to push on cost until you feel comfortable."

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Top Industries

By visitors reading reviews

Educational Organization

53%

Computer Software Company

12%

Construction Company

University

Computer Software Company

26%

Real Estate/Law Firm

Manufacturing Company

Legal Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Sage Intacct?

Sage Intacct, a full-fledged ERP, can handle complexity that smaller accounting software cannot handle.

What needs improvement with Sage Intacct?

Their training is the biggest room for improvement, and their documentation can get very confusing. It's not as clear-cut or easy to follow as it could be.

What is your primary use case for Sage Intacct?

We used the solution for a nonprofit, which was a pretty robust implementation there. Nonprofits are unique compared to for-profit companies. They have their own accounting needs, so the stage is u...

What is your experience regarding pricing and costs for Zuora?

Zuora offers a variety of pricing options based on the features. They have a robust product with many features, and the cost depends on which features you choose to utilize. Discounts are also avai...

What needs improvement with Zuora?

There are some new developments, such as the invoice template, which is now more convenient for providing different languages. Previously, it was challenging to provide different languages other th...

What is your primary use case for Zuora?

I worked with Zoho for different use cases according to the requirements for the businesses. I have worked on two projects: one for HMD and another for Philips. For HMD, I worked on creating workfl...

Comparisons

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Product Reports

Sage Intacct

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Also Known As

Intacct

No data available

Overview

Sage Intacct offers comprehensive accounting solutions suitable for VAT, salary schedules, and intercompany transactions. It serves as a main ERP for financial reporting in healthcare, retail, and non-profits.

Sage Intacct is leveraged as a robust ERP system catering to diverse sectors by providing a wide range of essential accounting functions. Its cloud-based platform ensures seamless data consistency across any device, supporting multi-location reporting and complex integrations. Industries such as healthcare, retail, and non-profits benefit from sub-ledger tools, approval workflows, and API integrations, all playing roles in enhancing financial performance management. Challenges persist in mobile integration and localization outside key regions like the US and UK.

What features stand out in Sage Intacct?

Cloud-Based Accessibility: Access from any device for flexible financial management.
Multi-Entity Structure: Facilitates seamless transactions and comprehensive reporting.
Flexible Reporting: Custom and standard reporting capabilities to suit business needs.
Grant Tracking: Efficiently manage and report on available resources.
Channel Management: Speeds up project turnarounds with quick execution.

What benefits do users often discuss?

Enhanced Integration: Streamlined connectivity across components reduces operational gaps.
Effective Accounts Payable Management: Simplifies invoice handling and reduces processing time.
Data Importing Ease: Facilitates the transition to more efficient processes.
Automation in Reporting: Saves time and increases accuracy during due diligence.

In healthcare, Sage Intacct facilitates the management of different service lines and patient billing, enhancing operational efficiency. Retailers benefit from its robust financial reporting and VAT calculation capabilities, while non-profits utilize grant tracking and financial transparency features supported by API integrations. Industry players express a demand for more advanced tools to meet specific market requirements such as automatic budgeting and role-based account setups.

Sage

Zuora offers a comprehensive solution for subscription management, focusing on automated billing, customer and revenue analytics, and enhanced operational efficiency. Its features support flexible pricing, streamlined billing cycles, and detailed insights into customer behavior, making it ideal for businesses adapting to subscription-based models. Users experience significant productivity gains and operational improvements.

Sample Customers

Cornerstone Information Systems

Lever, Hobsons, Arrow, Surf Air, Mindvalley, Dell, Zendesk, Mindvalley, Falcon.io, Invoca, Box, Pexip, CareCloud

Sage Intacct vs. Zuora