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Query.ai vs SUSAN by ServQual-Security comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Query.ai
Ranking in AI Security
27th
Average Rating
8.0
Reviews Sentiment
4.3
Number of Reviews
3
Ranking in other categories
Security Analytics (4th), AI Data Analysis (27th)
SUSAN by ServQual-Security
Ranking in AI Security
25th
Average Rating
10.0
Reviews Sentiment
7.2
Number of Reviews
2
Ranking in other categories
GRC (15th)
 

Featured Reviews

reviewer2834415 - PeerSpot reviewer
DevSecOps engineer at a financial services firm with 10,001+ employees
Query automation has reduced investigation time and frees our team to focus on complex DevOps tasks
The best features Query.ai offers make anything with queries much easier, and it ensures that it is very optimistically correct with whatever it is doing. It also delivers access throughout real-time and historical data, making it really quick and fast to act upon. The real-time and historical data access from Query.ai helps me in my work by allowing me to go through queries quicker, so even if there are errors anywhere, detection happens pretty fast. Because it is on automation and the investigation is done really quickly, it saves a lot of my time. Query.ai has positively impacted my organization by being very appreciative for what it has done and how there is lesser work task on ourselves, and we could be focusing on more things because as DevOps, we have a lot of work. The reduction in workload due to Query.ai has made things easier, especially every time we need to investigate why an SQL query is not loading or if it is duplicating. It is especially effective during access management to either provision or de-provision access for users.
reviewer2763861 - PeerSpot reviewer
IT Manager at Cara Jewellers
Has transformed how we detect and prioritize security risks across our environment
The Security Incident Score is arguably the most valuable feature. It immediately highlights critical gaps and weaknesses in our current security structure, allowing us to not just react to incidents, but to proactively identify and continuously improve our controls. It has been an essential metric for measuring and driving security posture improvement across all our compliance domains.
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902,894 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
No data available
Construction Company
36%
Manufacturing Company
13%
Healthcare Company
13%
Financial Services Firm
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Query.ai?
My experience with pricing, setup cost, and licensing was good. I felt the pricing is somewhat higher.
What needs improvement with Query.ai?
Probably Query.ai could be a little more optimized, but it is good.
What is your primary use case for Query.ai?
Initially, I started by checking out what Query.ai is about, and from there, my main use case has been for data queries and how to edit a query. The main use case for Query.ai that I wish it could ...
What needs improvement with SUSAN by ServQual-Security?
The Auditor Option view access needs to be separated.
What is your primary use case for SUSAN by ServQual-Security?
SUSAN has been a game-changer for our Security Operations Center (SOC). The ability to seamlessly integrate with our existing infrastructure—specifically our firewall and endpoint protection soluti...
 

Overview

Find out what your peers are saying about Query.ai vs. SUSAN by ServQual-Security and other solutions. Updated: June 2026.
902,894 professionals have used our research since 2012.