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Ping Identity Platform vs RSA Authentication Manager comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Ping Identity Platform
Ranking in Authentication Systems
7th
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
29
Ranking in other categories
Single Sign-On (SSO) (3rd), Data Governance (8th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (5th), Access Management (3rd), Customer Identity and Access Management (CIAM) (2nd), Directory Servers (1st)
RSA Authentication Manager
Ranking in Authentication Systems
12th
Average Rating
8.2
Reviews Sentiment
8.2
Number of Reviews
12
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2025, in the Authentication Systems category, the mindshare of Ping Identity Platform is 4.0%, down from 4.2% compared to the previous year. The mindshare of RSA Authentication Manager is 2.1%, up from 2.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Authentication Systems
 

Featured Reviews

MAHESHKUMAR7 - PeerSpot reviewer
Offers multi-factor authentication and application support side of PingFederate but application only supports specific protocols
A lot of teams work with technical support, but I work with it for user issues only. You might need support with things like application swaps, application names, and application URLs. I didn't know where to find those in Ping Identity, so I contacted technical support for those issues. The support team is very clever and active. They provide end-to-end support once an issue is created. I have worked with most of the support team. I also work with the support team because I work with the operations team. I provide 24/7 support to production and non-production environments. I coordinate with application and network teams to troubleshoot critical tickets and issues related to Ping Identity solutions.
Akinwale Sekiteri - PeerSpot reviewer
A highly effective and versatile solution that excels in terms of security, integration, scalability, and customer support
I highly recommend it because when you compare RSA with other products, it has consistently stood out. In the past, one area where people encountered challenges was in terms of price flexibility, but it significantly improved. You can now negotiate, discuss terms, and work with it to achieve a pricing arrangement that suits your needs, and if they recognize you as a loyal customer, they are more than willing to accommodate your requirements and reach mutually agreeable terms. Overall, I would rate it around nine out of ten when considering factors like durability, data performance, scalability, integration, and security, and excels in these areas.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We use the product to run different reports."
"The product's most valuable features include its cloud-based capabilities for handling cloud applications and providing authentication and authorization through OIDC and SAML. It also supports integrations needed for both local and internal applications, including legacy applications requiring web server access."
"I would recommend PingFederate as an IAM solution for its no-code environment, single sign-on, multi-factor authentication, bidirectional services, and advanced features."
"It's convenient for users to log in through Ping using the Kerberos adapter because it doesn't require them to authenticate again."
"The mobile biometric authentication option improved user experience. It's always about security because, with two-factor authentication, it's always a separate device verifying the actual user logging in."
"What I like best about PingID is that it's very user-friendly. PingID is well-built as a developer tool and regularly upgrades and updates via patches. I also like that PingID has clear documents that will help you integrate it with other solutions."
"People use the solution to secure their applications and authenticate particular processes."
"It gets a mobility portal in place in conjunction with Office 365. It provides very good possibilities and it's much better than other technology that we have used before which was unstable and slower."
"The single sign-on feature is the most important."
"RSA Authentication Manager is a robust solution that provides comprehensive protection for both on-premise and cloud-based applications."
"The most valuable feature is the provision part. The mapping and the logging is also very good. In addition, the troubleshooting, from a console point of view, is easy for administration and on the provisioning and logging part."
"The most valuable feature is the SecurID."
"RSA Authentication Manager is the best available solution."
"It is a good solution for token identification."
"It is a stable solution. I would rate the stability a nine out of ten."
"Easy setup, deployment, and integration in different infrastructures, including virtual ones."
 

Cons

"The product's community has certain shortcomings that require improvement."
"PingAccess can only have one token provider, and you cannot enable two different token providers simultaneously."
"I think that the connection with like Microsoft Word, especially for Office 365, is a weak point that could be improved."
"PingID's device management portal should be more easily accessible via a link. They provide no link to the portal like they do for the service. The passwordless functionality could be more comprehensive. You can't filter based on hardware devices. Having that filtering option would be great. Device authentication would be a great feature."
"PingID classifies the type of environment into internal and external, which is an area for improvement because you need to take additional steps to trust internal and external users."
"In Ping Identity, we have had some issues. We've worked with logging and troubleshooting, including some firewall and security issues."
"It has a long way to go until it is a cloud-based solution."
"PingFederate's UI could be streamlined. They have recently made several improvements, but it's still too complex. It's a common complaint. The configuration should be simplified because the learning curve is too steep."
"The product's capabilities to protect cloud environments need improvement."
"We are not planning on using the solution in the future."
"Our major problem is the authentication via Microsoft, via Microsoft cloud systems. This is our major aim, to be a valued product for the future. The biggest problem is to work against cheap cloud systems. Cloud identification is our main problem at this time."
"Perhaps parts of the the user interface should become more intuitive."
"Enhancing the user interface and expanding their marketing efforts in regions like Nigeria and West Africa could be beneficial."
"There is room for improvement in the RSA support."
"RSA Authentication Manager is perfect. We do not see current missing products or enhancements yet emphasize the importance of a continuous development roadmap."
"We found technical support was not very responsive to our requests for assistance."
 

Pricing and Cost Advice

"The pricing is neither too expensive nor too cheap."
"Ping offers flexible pricing that's not standardized."
"The product is costly."
"The tool is quite affordable."
"Ping Identity Platform is not very expensive."
"PingID's pricing is pretty competitive."
"PingID pricing is a ten out of ten because it's a little bit cheaper than other tools, such as Okta and ForgeRock, and supports multiple tools."
"The platform's value justifies the pricing, especially considering its security features and scalability."
"The pricing is a little bit complicated because sometimes resellers are able to make prices that are too low. Our price, with a discount, is typically not as high as some of our competitors."
"The solution is costly."
"As a new customer, the minimum cost would be four dollars, but you have room for negotiation, potentially bringing it down to as low as three dollars."
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Top Industries

By visitors reading reviews
Financial Services Firm
24%
Computer Software Company
10%
Manufacturing Company
9%
Retailer
8%
Government
15%
Financial Services Firm
12%
Computer Software Company
12%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about PingID?
The mobile biometric authentication option improved user experience. It's always about security because, with two-factor authentication, it's always a separate device verifying the actual user logg...
What is your experience regarding pricing and costs for PingID?
The pricing is neither too expensive nor too cheap.
What needs improvement with PingID?
The management console needs to be improved. PingID should revise it.
What do you like most about RSA Authentication Manager?
It stands out as a comprehensive and adaptable solution that excels in both on-premises and cloud-based authentication, offers strong security with multi-layered authentication, and boasts a well-m...
What needs improvement with RSA Authentication Manager?
RSA Authentication Manager is perfect. We do not see current missing products or enhancements yet emphasize the importance of a continuous development roadmap.
What is your primary use case for RSA Authentication Manager?
We use RSA Authentication Manager for web applications and internal applications. We have a number of applications connected to it, serving over thirty thousand clients. It is integrated into every...
 

Also Known As

Ping Identity (ID), PingFederate, PingAccess, PingOne, PingDataGovernance, PingDirectory, OpenDJ
ACE/Server
 

Overview

 

Sample Customers

Equinix, Land O'Lakes, CDPHP, Box, International SOS, Opower, VSP, Chevron, Truist, Academy of Art University, Northern Air Cargo, Repsol
Tiera, Fred Loya, BRE Leasing, ADP, BlueFort Security, New Hanover County
Find out what your peers are saying about Ping Identity Platform vs. RSA Authentication Manager and other solutions. Updated: July 2025.
865,484 professionals have used our research since 2012.