Trellix Active Response and WatchGuard EPDR are popular endpoint protection solutions. Users are generally more satisfied with the features of WatchGuard EPDR, although Trellix Active Response has its strengths.
Features: Trellix Active Response offers advanced threat detection, customizable rules, and strong customer support. WatchGuard EPDR provides comprehensive protection combining EDR and EPP capabilities, integration with network security tools, and a simplified management console.
Room for Improvement: Trellix Active Response needs improved reporting, analytics capabilities, and more streamlined configuration. WatchGuard EPDR should enhance malware detection accuracy, reduce response times, and provide better user documentation.
Ease of Deployment and Customer Service: Trellix Active Response deployment requires detailed configuration but benefits from responsive customer support. WatchGuard EPDR offers a straightforward deployment process with less complexity, coupled with supportive customer service.
Pricing and ROI: Trellix Active Response has premium pricing but offers robust ROI through threat mitigation. WatchGuard EPDR presents a cost-effective price point providing excellent ROI driven by its dual-layer protection.
While we haven't yet quantified the financial benefits, we recognize that there has been a return on investment, particularly with operational efficiencies provided by the alerts.
I can say that knowing you have a product like WatchGuard EPDR that's working 24/7 to help protect students in a school is good for ROI.
I would rate technical support from Trellix Active Response as a seven because sometimes we face difficulties finding engineers quickly, leading to customer frustration.
They create a case, tell me to refer to articles, and if not resolved, they take a remote session to solve the issue.
The technical support from WatchGuard would rate at about an eight on a scale of 1 to 10, where one is the worst technical support and 10 is the best technical support.
Technical support for Panda Adaptive Defense 360 is provided by the reseller, and they also do preventive maintenance yearly.
The scalability of Active Response is satisfactory.
WatchGuard EPDR is very competitive regarding its scalability.
WatchGuard EPDR is a very stable solution and is not resource intensive.
It is very stable with no hanging problems.
The stability is approximately a seven to eight out of ten.
We would like Trellix to optimize the technology for these systems similarly to how it is deployed for normal endpoints.
There is room for improvement in the platform area and security area to make the dashboard visibility clearer and easier for customers to monitor malicious activities occurring in their environment.
Panda Adaptive Defense 360 is not compatible with certain network devices like access points, switches, or routers, which would be an area for improvement.
An area for improvement would be the software deployment to seamlessly deploy software packages across multiple machines simultaneously.
Other firewalls allow adding categories and in-app controls which WatchGuard currently lacks.
Based on our evaluations, Trellix Active Response's pricing was the most feasible from a cost perspective.
It is worth the money and provides good return on investment.
The pricing is slightly high, but the product quality justifies it.
Regarding pricing, I am not sure because I did not compare it with other antivirus; maybe it is pricey.
They notify us immediately of any vulnerabilities on the endpoints, allowing us to deploy a response quickly.
The most valuable feature of Trellix Active Response is that whenever any incident occurs, it allows us to disconnect from that particular network or area and shut down the system using commands.
The cloud of WatchGuard lets me see all my devices, updating me to minute levels with detailed information, such as patch status and vulnerabilities.
It prevents issues with Trojans and encryption Trojans, providing efficiency in network oversight.
The software deployment is also a key aspect of the solution.
| Product | Market Share (%) |
|---|---|
| WatchGuard EPDR | 1.9% |
| Trellix Active Response | 0.4% |
| Other | 97.7% |
| Company Size | Count |
|---|---|
| Small Business | 26 |
| Midsize Enterprise | 8 |
| Large Enterprise | 2 |
Continuous Visibility into Your Endpoints:
Capture and monitor events, files, host flows, process objects, context, and system state changes that may be indicators of attack or dormant attack components.
Identify and Remediate Breaches Faster:
Access tools you need to quickly correct security issues. Send intelligence to analytics, operations, and forensic teams.
Target Critical Threats:
Get preconfigured and customizable actions when triggered, so you can target and eliminate threats.
EDR for continuous monitoring that prevents the execution of unknown processes. Behavioral analysis and detection of IoAs (indicators of attack) scripts, macros, etc.
Automatic detection and response for targeted attacks and in-memory exploits. Endpoint protection capabilities such as URL filtering, device control and managed firewall.
Zero-Trust Application and Threat Hunting features delivered as managed services. Lightweight agent and easy-to-use Cloud-based console with detailed reporting.
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