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OTRS Storm vs Swimlane comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OTRS Storm
Ranking in Security Orchestration Automation and Response (SOAR)
32nd
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
No ranking in other categories
Swimlane
Ranking in Security Orchestration Automation and Response (SOAR)
16th
Average Rating
7.8
Reviews Sentiment
7.2
Number of Reviews
7
Ranking in other categories
AI-Powered Security Automation (3rd)
 

Mindshare comparison

As of May 2025, in the Security Orchestration Automation and Response (SOAR) category, the mindshare of OTRS Storm is 0.1%, down from 0.1% compared to the previous year. The mindshare of Swimlane is 3.3%, up from 3.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Orchestration Automation and Response (SOAR)
 

Featured Reviews

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Srikanth Nuthalapati - PeerSpot reviewer
Great support, scalable, and easier to code
The stability of the solution has room for improvement. I would like Swimlane to provide a single space where we can go to code, build, and automate. Where we have a provision to create tables, playbooks, and tables to produce results, connect all the dots, and make the flow automated. This would make it much easier to navigate than having to jump to different places. I would like to have a single button to click that would start me on the journey of creating my own code from the ground up, from the workflow algorithm to the automation process. This would be simpler than what I had with Splunk Phantom, where I had to piece things together and connect the dots to get the full picture. With this new feature, I could create the full picture with just one button click.
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
15%
Computer Software Company
13%
Manufacturing Company
8%
University
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Questions from the Community

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What do you like most about Swimlane?
It provides us with a single portal for our logs from different solutions.
What needs improvement with Swimlane?
I would prefer to have more colors added to represent different risks or notations, which can be used for the prioritization of risks and the significance of information.
What is your primary use case for Swimlane?
We use Swimlane ( /products/swimlane-reviews ) primarily to design the entire architecture of the customer journey from onboarding to settlement. As a multinational IT service company in India, we ...
 

Comparisons

No data available
 

Overview

 

Sample Customers

Information Not Available
LinkedIn, TransUnion, Citrix, Aetna, Perspecta
Find out what your peers are saying about Microsoft, Palo Alto Networks, Splunk and others in Security Orchestration Automation and Response (SOAR). Updated: May 2025.
853,823 professionals have used our research since 2012.