OpenText Silk Central vs PractiTest comparison

OpenText and PractiTest are both solutions in the Test Management Tools category. OpenText is ranked #11 with an average rating of 7.0, while PractiTest is ranked #17. OpenText holds a 2.9% mindshare in TMT, compared to PractiTest’s 3.0% mindshare. Additionally, 81% of OpenText users are willing to recommend the solution, compared to 100% of PractiTest users who would recommend it.

OpenText Silk Central

Read 10 OpenText Silk Central reviews

613 Views
582 Comparison Views

81% willing to recommend

PractiTest

Read 7 PractiTest reviews

723 Views
405 Comparison Views

100% willing to recommend

OpenText Silk Central

PractiTest

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 16, 2024

OpenText Silk Central and PractiTest are prominent test management tools often compared by tech buyers. Users are more satisfied with the pricing and support of PractiTest, but despite this, OpenText Silk Central appears to offer a more robust set of features that users find valuable.

Features: OpenText Silk Central offers a comprehensive suite of features, including extensive test management and integration capabilities. PractiTest provides ease of use and straightforward test management functionalities. Users find value in OpenText Silk Central for its detailed reporting and flexibility, while PractiTest is appreciated for its simplicity and effectiveness. OpenText Silk Central leads in feature richness with detailed reporting, extensive integration, and flexibility. PractiTest excels with ease of use, straightforward test management, and simplicity.

Room for Improvement: OpenText Silk Central could improve its interface for better accessibility, efficiency, and user experience. PractiTest users suggest enhancing integration options, automation features, and expanding customization capabilities. OpenText Silk Central needs to streamline its interface and enhance user accessibility while PractiTest could benefit from more integration, better automation, and improved customization.

Ease of Deployment and Customer Service: OpenText Silk Central offers flexibility in deployment options but requires significant setup time. PractiTest offers easier deployment with less time required, benefiting users with faster setup. PractiTest receives higher marks for responsiveness and support quality compared to OpenText Silk Central.

Pricing and ROI: OpenText Silk Central comes with higher upfront costs but delivers substantial ROI through its extensive feature set. PractiTest provides a more affordable setup with a focus on delivering quick returns. Users acknowledge the value OpenText Silk Central brings through its comprehensive capabilities while praising PractiTest for its cost-effectiveness and quicker ROI. PractiTest is a worthwhile investment due to lower costs and significant benefits.

To learn more, read our detailed OpenText Silk Central vs. PractiTest Report (Updated: March 2026).

Buyer's Guide

OpenText Silk Central vs. PractiTest

March 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

OpenText Silk Central

Ranking in Test Management Tools

11th

Average Rating

7.8

Reviews Sentiment

2.3

Number of Reviews

Ranking in other categories

Test Design Automation (1st)

PractiTest

Ranking in Test Management Tools

17th

Average Rating

8.8

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Application Lifecycle Management (ALM) Suites (22nd)

Mindshare comparison

As of March 2026, in the Test Management Tools category, the mindshare of OpenText Silk Central is 2.9%, up from 1.4% compared to the previous year. The mindshare of PractiTest is 3.0%, up from 2.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Test Management Tools Mindshare Distribution
Product	Mindshare (%)
OpenText Silk Central	2.9%
PractiTest	3.0%
Other	94.1%

Test Management Tools

Featured Reviews

ChrisWilliams1

Senior Test Analyst at Kainga Ora

Reporting efficacy and collaboration improve despite outdated features

I do this for my own benefit, and it has nothing to do with any company views. I work as a permanent employee for a government department. OpenText Silk Central is coming to the end of its support, so we will have to move to something else, but I do not know what the other solution will be. Automation is quite immature at our place. It has only really started, so there is no integration with OpenText Silk Central. I would give it a rating of 7 out of 10; it could be 7.5. It just lacks certain features that would make it a higher grade if it had more modern features.

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Dave Carter

Test Team Lead at a computer software company with 501-1,000 employees

Flexible and intuitive with easy reporting, and good support that is instantly available through chat

It doesn't allow you to connect to multiple different bug tracking tools at the same time. This is not an issue if you only have one bug tracker but we can potentially use different tools for different projects. As an example, if you connect PractiTest to Jira for one project, that's the one you have to use for all projects. We had a requirement to connect with Jira for one project, and a different tool for another, project but it was unable to accommodate that unfortunately. I would therefore like to see it easier to integrate with bug tracking tools at project level which would give each project the opportunity to use a different bug tracker if required.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It helps us to manage the test cases efficiently, and it also supports integration with Jenkins."

"Every Waterfall and Agile project should be using Silk Central."

"If you are an enterprise site that needs a real customizable test and defect management solution, one that is easy to use and with a good level of out-of-the-box functionality and integration options, Silk Central is a good choice."

"This solution adds value because we are able to get the right information at the right time, which helps us to make the right decisions."

"With SilkCentral, I can have a macro-view of all my tests."

"It would certainly be worth the cost, but you need to be committed to using it long term."

"The stability of this solution is very good. In our experience it is approximately ninety-nine percent."

"Issues and Defect Management."

More OpenText Silk Central pros

"This is a good solution for a global transnational company."

"In addition, we found PractiTest very user-friendly and customizable."

"Technical support of PractiTest is awesome. They are always ready to help in any time zone, which makes them stand out from others."

"Converting a couple of these test plans into PractiTest was amazing and made a world of difference."

"Since we started using this product, our organization's testing functionality has really improved."

"Helped organise the manual test cases so they were documented correctly, which was invaluable as it allowed for reviewing and improving of test scripts so they could be followed by a number of different people which helped with resourcing."

"PractiTest gives us the opportunity to control the testing process efficiently and saves us a lot of time that we had to spend while using other tools."

"The most valuable feature is the way the libraries are structured so that they were not folder driven."

Cons

"We would also like to manage the integration testing end-to-end."

"I have used HPE Quality Center, HPE ALM, JIRA, and Rally. They are much better tools than Silk."

"Adding the test cases and assigning them to particular testers can be improved."

"At this point, we feel that the customization is bad."

"Product does not respond well on virtual machines because of network and memory issues."

"From a test automation perspective, the main feature missing is the ability to schedule executions with only failed tests."

"It can be a bit slow sometimes, and it has not got some of the modern features many of the other competitors have."

"Better management of mandatory fields."

More OpenText Silk Central cons

"It does not offer server installation, only software as a service."

"Yes, there are times when server is very slow in response."

"Needs to improve adding the ability to run tests multiple times and setting different parameters."

"There are some features that I would like added: an option to export a part of tests with steps."

"It doesn't allow you to connect to multiple different bug tracking tools at the same time."

"PractiTest practically requires a lot of sandboxing, demos with their team, and online tutorials."

"It doesn't allow you to connect to multiple different tracking tools."

Pricing and Cost Advice

"The cost of this tool, in terms of licensing, is not large."

"Pricing is probably in the middle, it's not the cheapest but it's not the most expensive."

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Top Industries

By visitors reading reviews

Construction Company

13%

Energy/Utilities Company

11%

Real Estate/Law Firm

11%

Financial Services Firm

12%

Government

11%

University

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Midsize Enterprise	3
Large Enterprise	8

By reviewers
Company Size	Count
Small Business	2
Midsize Enterprise	4
Large Enterprise	1

Questions from the Community

What needs improvement with OpenText Silk Central?

It can be a bit slow sometimes, and it has not got some of the modern features many of the other competitors have. I am talking about features such as traceability matrix; it is designed more for W...

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What is your primary use case for OpenText Silk Central?

I could leave my opinion on some ALM that I have been working with lately. Recently, I have been working with Silk, Azure DevOps, but in the past, I have worked with ALM, QC, and all that kind of s...

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What advice do you have for others considering OpenText Silk Central?

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Comparisons

OpenText Application Quality Management vs OpenText Silk Central

Compared 22% of the time

TestRail vs OpenText Silk Central

Compared 12% of the time

Cognizant ADPART vs OpenText Silk Central

Compared 12% of the time

Qualitia Design Studio vs OpenText Silk Central

Compared 12% of the time

Zephyr Enterprise vs OpenText Silk Central

Compared 11% of the time

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Microsoft Azure DevOps vs PractiTest

Compared 11% of the time

TFS vs PractiTest

Compared 10% of the time

Parasoft Development Testing Platform vs PractiTest

Compared 9% of the time

Tricentis qTest vs PractiTest

Compared 9% of the time

Jira vs PractiTest

Compared 8% of the time

More PractiTest Competitors

Product Reports

Buyer's Guide

OpenText Silk Central

March 2026

Download OpenText Silk Central product report

Buyer's Guide

Application Lifecycle Management (ALM) Suites

March 2026

Download PractiTest product report

Also Known As

Micro Focus Silk Central, Borland Silk Central, Silk Central

No data available

Overview

Silk Central is an open test management solution which unifies all test assets into one easy-to-use planning, tracking, reporting and execution hub. Silk Central enables you to gain control, collaboration and traceability across all areas of your software testing, whether your methodology is Agile, Traditional or hybrid. Silk Central provides integration of requirements, manual and automated tests, defect tools and your test execution, giving full traceability of the quality of your software testing regardless of role.

OpenText

Manage your QA and Testing process, controlling your testing tasks while getting complete visibility into your results, and most importantly releasing your products in a professional way

Professional end to end QA management for your manual and automation testing.

Create your manual tests and organize them based on cycles, sprints, etc.
Seamlessly integrate your manual testing with your automation and CI processes.
Reuse tests and correlate results across different releases and products.
Release your products with confidence and control.

PractiTest

Sample Customers

AmBank Group, Krung Thai Computer Services, Deakin University

Canonical, SAS, Amobee, Play Buzz, Abbott, Aternity, Zerto, Freeman

Buyer's Guide

OpenText Silk Central vs. PractiTest

March 2026

Free Report: OpenText Silk Central vs. PractiTest

Find out what your peers are saying about OpenText Silk Central vs. PractiTest and other solutions. Updated: March 2026.

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