OpenText Business Process Monitoring vs Prometheus Group comparison

OpenText Business Process M...

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Executive SummaryUpdated on Jun 8, 2025

OpenText Business Process Monitoring and Prometheus Group compete in process management and monitoring. OpenText leads in pricing and customer support, while Prometheus Group excels in features.

Features: OpenText Business Process Monitoring is noted for robust integration capabilities, real-time analytics, and adaptability across diverse business environments. Prometheus Group is recognized for its extensive asset management features, predictive maintenance, and user-friendly dashboards, offering a comprehensive suite justifying its price point.

Room for Improvement: OpenText Business Process Monitoring could enhance its user interface, expand its predictive analytics, and simplify complex integrations. Prometheus Group might improve its pricing structure, streamline the initially complex deployment model, and broaden its support for non-asset management functionalities.

Ease of Deployment and Customer Service: OpenText ensures streamlined deployment with versatile support, focusing on rapid integration and accessible assistance. Prometheus Group offers a structured deployment model with premium support, beneficial for businesses requiring detailed setups, though it may appear initially complex.

Pricing and ROI: OpenText provides a competitive entry cost and promising ROI through cost-effective features. Prometheus Group necessitates a higher initial investment but offers substantial ROI via advanced features and potential long-term savings. OpenText benefits from lower initial costs, yet Prometheus Group's pricing is balanced by significant future returns.

To learn more, read our detailed OpenText Business Process Monitoring vs. Prometheus Group Report (Updated: July 2025).

OpenText Business Process Monitoring vs. Prometheus Group

July 2025

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Helped 861,803 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

OpenText Business Process M...

Ranking in Application Performance Monitoring (APM) and Observability

40th

Average Rating

7.8

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

No ranking in other categories

Prometheus Group

Ranking in Application Performance Monitoring (APM) and Observability

10th

Average Rating

8.2

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of July 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of OpenText Business Process Monitoring is 0.1%, down from 0.1% compared to the previous year. The mindshare of Prometheus Group is 3.0%, down from 3.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability

Featured Reviews

Aphiwat Leetavorn.

CTO at Marco Technology

Proactive monitoring boosts system reliability but requires improved protocol support and script customization

Improvements can be made to OpenText Business Process Monitoring, especially since we have faced issues with protocol support and creating scripts in past implementations. Creating a proactive request requires a specific skill set, so a template for scripts that work across various protocols should be recommended. The dashboard of OpenText Business Process Monitoring is good enough, but in my operational environment, it is not sufficient. Therefore, I have had to customize everything beyond the package, utilizing Prometheus and Grafana to render more dashboards.

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MuhammadAzhar Khan

Senior DevOps Engineer at Alibaba Group

Free to use and provides valuable monitoring capabilities

Prometheus is a scalable and flexible tool that I can deploy on any cloud platform. It is free to use and provides valuable monitoring capabilities. It allows me to save money by avoiding costs associated with AWS native services like CloudWatch or Amazon Prometheus. The ability to deploy on any cloud platform or environment, including Kubernetes, is a major advantage.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The main benefits of using OpenText Business Process Monitoring for my company include anomaly detection and proactive analysis, which enhance our monitoring capabilities."

"The tool team was sort of aware of those tools to deal with. And, that helped us to deliver the project on time."

"Automates processes and allows reports and statistics to improve the speed at which changes and assets are managed."

"The stability has been very good over the years."

"Prometheus gives us high availability automatically."

"The solution can be deployed in thirty minutes."

"The solution helps us to scale our products and services, and it helps me by gathering those metrics."

"Prometheus is a scalable and flexible tool that I can deploy on any cloud platform."

"The product's initial setup phase is very easy."

"The dashboard is very valuable."

"The most valuable feature of Prometheus is its ability to collect metrics."

"The most valuable features of Prometheus are the many functions available. The functions are helpful for understanding the behavior of applications and infrastructure."

More Prometheus Group pros

Cons

"It doesn't have SNMP, the standard communication protocol for sending alerts."

"The solution should offer better integration with other tools from a service management perspective."

"Improvements can be made to OpenText Business Process Monitoring, especially since we have faced issues with protocol support and creating scripts in past implementations."

"Product documentation is lacking, and sometimes, incorrect. Having better documentation will allow business analysts and data center personnel to rely on the Micro Focus help desk less."

"The DSL could be improved."

"A slight alteration to the user interface should be made to increase efficiency and streamline the process. Currently, we are utilizing Prometheus to gather and compile metrics and then utilizing Grafana to display them in the form of a graph. However, I believe that Prometheus has the capability to handle both of these tasks on its own, with perhaps the addition of a supplementary plugin. By doing so, the need for utilizing two separate applications will be eliminated."

"The UI and GUI are areas of concern in the product."

"There is a tool called Prometheus Exporter that doesn't work well."

"When it comes to deployment, if you have no experience with something like a CI/CD pipeline, it might be a challenge."

"The initial setup of Prometheus is complex and rated one out of five in ease of setup."

"Its stability could be even better."

"The scalability must be improved."

More Prometheus Group cons

Pricing and Cost Advice

"On a three-year license package, it was a good deal."

"The price of Prometheus is good, it is affordable because it is open source and there is no cost to it. You put it on your own server and the costs incurred completely depend on how you set it up."

"This is an open-source solution."

"The solution is not expensive."

"We have the open-source version, so we don't pay for it."

"My company uses the open-source version of the product."

"The product is expensive compared to Datadog."

"The solution is open source."

"Prometheus is an open-source solution."

More Prometheus Group pricing and cost advice

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Top Industries

By visitors reading reviews

No data available

Financial Services Firm

23%

Computer Software Company

15%

Manufacturing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What is your experience regarding pricing and costs for Micro Focus Business Process Monitor?

I find OpenText Business Process Monitoring quite expensive, and while it feels expensive, I see it as an affordable investment overall.

What needs improvement with Micro Focus Business Process Monitor?

What is your primary use case for Micro Focus Business Process Monitor?

The idea behind OpenText Business Process Monitoring since the beginning is very good, as it is proactive. We do not wait until the system crashes or misbehaves; we put the application request into...

What do you like most about Prometheus?

The most valuable feature of Prometheus is its ability to collect metrics.

What is your experience regarding pricing and costs for Prometheus?

Prometheus is cost-effective for me as it is free. Using cloud-native alternatives like Amazon Prometheus would incur charges.

What is your primary use case for Prometheus?

I use Prometheus for monitoring purposes in IT infrastructure. It is particularly useful for environments using Kubernetes, as it monitors ports, containers, instances, and applications effectively.

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Product Reports

Application Performance Monitoring (APM) and Observability

July 2025

OpenText Business Process Monitoring report

Download OpenText Business Process Monitoring product report

Download Prometheus Group product report

June 2025

Also Known As

Micro Focus Business Process Monitor, HPE Business Process Monitor

No data available

Overview

OpenText Business Process Monitoring is an Application monitoring software.

Proactively and consistently monitor business processes to identify performance issues before they affect users.

Review affected service level agreements.

BPM provides consistent, predictable measurements that help you associate the business impact with its root cause.

OpenText

Prometheus Group specializes in robust monitoring and observability, offering comprehensive data collection, analysis, and visualization across cloud and on-premise environments. Its integration with tools like Python, Java, and Kubernetes enables users to track metrics efficiently.

Prometheus Group provides an open-source, customizable platform focused on flexibility and reliability. Its integration with Grafana enhances data visualization while supporting complex infrastructures for improved productivity. Users rely on its scalable architecture for effective monitoring and observability, aiding performance analytics and alerting. Despite its strengths, challenges with its query language and interface usability persist, along with a need for simpler setup. Enhancing documentation and reporting capabilities remains essential for broader adoption, especially among less technical users.

What are the standout features of Prometheus Group?

Integration with Python, Java, and Kubernetes: Provides seamless metric collection and analysis.
Log Comparison Dashboard: Enables efficient comparison for better insights.
Flexible Exporters: Gathers diverse data for comprehensive monitoring.
Lightweight Configuration: Ensures easy deployment and management.
Grafana Integration: Facilitates advanced data visualization.

What benefits or ROI should users expect?

Scalability: Adapts to rapidly changing environments and infrastructure demands.
Community Support: Benefits from continuous open-source community improvements.
Enhanced Productivity: Improves system performance analytics and alerting efficiency.
Comprehensive Monitoring: Provides detailed insights into server health and resource usage.

Prometheus Group is widely implemented across industries like cloud services and IT infrastructure. Organizations monitor infrastructure, applications, and databases, utilizing its capabilities for system scalability and health checks within Azure and Amazon ecosystems. Its integration with Kubernetes supports performance monitoring and ensures reliable data analytics, fostering comprehensive metric tracking.

Sample Customers

United Airlines, Vodafone Ireland, TEB, The Australian Red Cross Blood Service

Information Not Available