Find out what your peers are saying about Genesys, Five9, NICE and others in Workforce Engagement Management.
OnviCenter is a consolidated infrastructure powering a unified, comprehensive suite of software and products; delivering advanced Workforce Optimization, Workflow Automation and Workforce Management; unified functionality for contact centers and back office operations.
Monitor active tabs, idle time, and toggling between browser windows and desktop apps. Store up to 6 months of monitoring data for auditing purposes and legal compliance. Works across all modern web browsers and desktop applications, including Microsoft Edge. Track back to events like malware injections, using the timeline interface in the Zorus Portal.
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