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Notion vs ProProfs Knowledge Base comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Notion
Ranking in Knowledge Management Software
2nd
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
15
Ranking in other categories
Project Management Software (9th), Document Automation Software (3rd)
ProProfs Knowledge Base
Ranking in Knowledge Management Software
9th
Average Rating
9.0
Reviews Sentiment
8.7
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2025, in the Knowledge Management Software category, the mindshare of Notion is 13.8%, up from 4.1% compared to the previous year. The mindshare of ProProfs Knowledge Base is 1.5%, down from 2.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Knowledge Management Software
 

Featured Reviews

Iván Fanego - PeerSpot reviewer
Creates customizable systems and improve team collaboration
Notion is a very flexible and customizable platform, allowing users to create whatever they need. The most impactful feature for project management is the ability to invite multiple client stakeholders without complication. Once I understand the basics, it's easy to use despite an initial learning curve. It also significantly improves team collaboration through customized views and visualizations of data.
it_user569589 - PeerSpot reviewer
It provides advanced authoring, enterprise security, and workflow approval.
Before implementing ProProfs knowledgebase, my support team were constantly under pressure to meet client expectations. They would have to review and resolve some of the common problems time and again, which hampered their productivity immensely. After using the ProProfs knowledge management tool, customer tickets have gone down drastically (by almost 35%) and my support team have become more productive and less stressed.
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Top Industries

By visitors reading reviews
Computer Software Company
14%
University
8%
Comms Service Provider
7%
Media Company
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Notion?
I like the high level of customization in Notion.
What is your experience regarding pricing and costs for Notion?
The licensing and setup cost for Notion is affordable for us as a small company.
What needs improvement with Notion?
The main problem with Notion is that it's not flexible enough for all of the use cases we intend to address. For instance, it is challenging to focus on a single KPI as it's mandatory to have a cha...
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Comparisons

 

Overview

 

Sample Customers

Startups like Loom, Mixpanel, Blinkist, Adobe, Deel and Education facilities such as USC, Dartmouth and The University of Chicago.
Touro College, Nebraska Department of Human and Health Services
Find out what your peers are saying about Atlassian, Notion, Salesforce and others in Knowledge Management Software. Updated: July 2025.
864,574 professionals have used our research since 2012.