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Netsurion vs Wazuh comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 25, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.5
Netsurion boosts productivity and cost-efficiency, saving users over $200,000 yearly, with positive impacts in six months.
Sentiment score
4.4
Wazuh offers significant ROI through reduced detection times and cost-effectiveness, benefiting small and medium businesses financially.
I have seen value in security cost savings with Wazuh, as using proprietary EDR versions could save us substantial money.
 

Customer Service

Sentiment score
7.5
Netsurion's customer service is responsive and efficient, with high satisfaction ratings despite some challenges in complex environments.
Sentiment score
4.3
Wazuh support is effective for paid users, but open-source users face variability in community responsiveness and documentation use.
They responded quickly, which was crucial as I was on a time constraint.
The documentation is good and provides clear instructions, though it's targeted at those with technical backgrounds.
We use the open-source version of Wazuh, which does not provide paid support.
 

Scalability Issues

Sentiment score
7.2
Netsurion excels in scalability and integration, handling diverse environments efficiently, though on-prem server management could improve.
Sentiment score
6.6
Wazuh offers adaptable scaling, effective for most, despite challenges, excelling in compliance and endpoint management with varied scalability scores.
It can accommodate thousands of endpoints on one instance, and multiple instances can run for different clients.
Currently, I don't see any limitations in terms of scalability as Wazuh can still connect many endpoints.
Scalability depends on the configuration and the infrastructure resources like compute and memory we allocate.
 

Stability Issues

Sentiment score
7.3
Netsurion is stable and reliable, with minimal downtime and low maintenance, but may have minor logging issues and resource concerns.
Sentiment score
6.6
Wazuh's stability generally ranges from moderate to high, contingent on proper maintenance, updates, and user-specific technical environments.
The stability of Wazuh is strong, with no issues stemming from the solution itself.
The indexer frequently times out, requiring system restarts.
The stability of Wazuh is largely dependent on maintenance.
 

Room For Improvement

Netsurion should streamline agent deployment, enhance dashboards, improve Linux integration, and optimize user interface and threat detection.
Wazuh requires enhanced interface usability, scalability, AI integration, and easier deployment, with improved reporting and native system integration.
Machine learning is needed along with understanding user behavior and behavioral patterns.
I think Wazuh should improve by introducing AI functionalities, as it would be beneficial to see AI incorporated in the threat hunting and detection functionalities.
The integration modules are insufficiently developed, necessitating the creation of custom integration solutions using tools like Logstash and PubSub.
 

Setup Cost

Netsurion's pricing is flexible, with varied opinions on cost and value, offering both device-based and subscription models.
Wazuh is cost-effective for enterprises with open-source availability but incurs costs for infrastructure, support, and managed hosting.
Wazuh is completely free of charge.
I would definitely recommend Wazuh, especially considering Fortinet's licensing model which is confusing and overpriced in my opinion.
Wazuh is free to use, but there are licensing fees for third parties.
 

Valuable Features

Netsurion offers SIEM services with real-time alerts, integration capabilities, and 24/7 threat intelligence for enhanced security management.
Wazuh offers customizable open-source security solutions with SIEM, MITRE, and compliance tools for cloud-native, Kubernetes, and Azure environments.
The fact that it is open source means it is always being expanded, which is beneficial for customizing solutions for individual client requests.
With this open source tool, organizations can establish their own customized setup.
The system allows us to monitor endpoints effectively and collect security data that can be utilized across other platforms such as SOAR.
 

Categories and Ranking

Netsurion
Ranking in Security Information and Event Management (SIEM)
16th
Ranking in Extended Detection and Response (XDR)
19th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
24
Ranking in other categories
Managed Security Services Providers (MSSP) (5th), SOC as a Service (3rd), Managed Detection and Response (MDR) (15th)
Wazuh
Ranking in Security Information and Event Management (SIEM)
2nd
Ranking in Extended Detection and Response (XDR)
5th
Average Rating
7.4
Reviews Sentiment
6.3
Number of Reviews
49
Ranking in other categories
Log Management (1st)
 

Mindshare comparison

As of September 2025, in the Security Information and Event Management (SIEM) category, the mindshare of Netsurion is 0.5%, up from 0.2% compared to the previous year. The mindshare of Wazuh is 10.9%, down from 16.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Information and Event Management (SIEM) Market Share Distribution
ProductMarket Share (%)
Wazuh10.9%
Netsurion0.5%
Other88.6%
Security Information and Event Management (SIEM)
 

Featured Reviews

John-Berry - PeerSpot reviewer
The SOC center monitors, hunts, and notifies us of threats around the clock
I know they are working to resolve this issue, but Netsurion is currently unable to retrieve logs from S3 buckets. We use WP Engine for a lot of web hosting as well as AWS, and both of these platforms use S3 buckets. I would like Netsurion to be able to pull logs from Linux devices. We have some of that capability, and I believe they can do it. However, the way it works with Amazon is strange and glitchy. Therefore, working something out with Amazon would be great. Netsurion's SOC can be a bit too aggressive at times. We have asked them to adjust their playbook because I am tired of being notified about the same issue multiple times a day. I am aware of the issue, and it is not a cause for concern. Let's only take action on this issue if we see an actual problem.
Sandip_Patel - PeerSpot reviewer
Evaluating robust file monitoring with insights for community support improvements
Wazuh's most valuable features include file monitoring and compliance reporting, which do not require excessive costs. These aspects are vital as they provide alerts for changes and facilitate the monitoring of compliance. The platform is also relatively easy to set up and operate. Reports are straightforward to extract and prove useful for compliance requirements.
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Top Industries

By visitors reading reviews
Computer Software Company
19%
Performing Arts
11%
Government
10%
Manufacturing Company
7%
Computer Software Company
15%
Comms Service Provider
9%
University
8%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise7
Large Enterprise7
By reviewers
Company SizeCount
Small Business26
Midsize Enterprise15
Large Enterprise8
 

Questions from the Community

What is your experience regarding pricing and costs for Netsurion Managed Threat Protection?
Their pricing is high. I don't know if it's a barrier. The quality speaks to the price. The price is the price. They provide what they promise. From a purchasing perspective, I just have to come ba...
What needs improvement with Netsurion Managed Threat Protection?
There is one area that needs improvement and that is with the agents and the server that's on-site. The system requirements are very, very high. So I need a pretty powerful server to run. If they c...
What do you like most about Wazuh?
Wazuh is its flexibility and open-source nature, which allows us to tailor threat detection and response across diverse client environments. Its integration capabilities with SOAR, cloud platforms,...
What needs improvement with Wazuh?
That would require me to discuss with the Wazuh team regarding areas that could be improved, as I have numerous ideas. From a developer's perspective, this is a Linux system with an active communit...
What is your primary use case for Wazuh?
Wazuh is a SIEM platform with various applications in today's environment. Compliance checks have helped with regulatory requirements. I pulled in PCI DSS to check for file integrity monitoring. I ...
 

Comparisons

 

Also Known As

Netsurion Managed Threat Protection, Netsurion EventTracker
Wazuh All-In-One Deployment
 

Overview

 

Sample Customers

The Salvation Army, The FRESH Market, Pacific Western Bank, NASA, American Academy of Orthopaedic Surgeons (AAOS), and Talbot’s Stores
Information Not Available
Find out what your peers are saying about Netsurion vs. Wazuh and other solutions. Updated: August 2025.
867,676 professionals have used our research since 2012.