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NetApp FAS Series vs Zadara comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
1.0
Organizations reduced costs and improved performance with Pure FlashArray X NVMe, achieving quick ROI and efficient resource management.
Sentiment score
6.2
NetApp FAS Series offers efficient storage, cost savings, and satisfaction, especially in VMware environments, despite high expansion costs.
Sentiment score
8.2
Zadara offers cost-effective scalability, eliminating upfront investments with flexible, nearly limitless capacity, potentially saving 50% in time and money.
By opting for the gold subscription every three years, you get a free upgrade to the latest controller release.
If you wait more than seven years to buy another one, you get a return on your investment.
If you have the configuration well maintained and configured, you should have good efficiency and compression for the clients and for yourself.
The cost is not cheaper compared to AWS, and we have not seen the expected return on investment.
 

Customer Service

Sentiment score
7.1
Pure FlashArray X NVMe's technical support is praised for responsiveness, despite occasional follow-up issues, earning high customer satisfaction.
Sentiment score
7.3
NetApp FAS Series customer service is responsive and knowledgeable, though regional availability and resolution streamlining can improve.
Sentiment score
8.2
Zadara's exceptional, 24/7 global customer service and technical expertise reduce user workload, earning high satisfaction ratings.
We also had one outage where a controller of one of the products had failed and had to be replaced on-site.
Customers always have their issues resolved promptly.
Pure has good storage.
Sometimes, the support was inadequate because the initial architecture was poorly defined.
We are also using it ourselves for the SAN and CIFS protocol.
They often provide basic solutions, such as suggesting a failover or a power cycle, which are not the sophisticated solutions we expect from a vendor.
We lack adequate response times and a 24/7 service level agreement.
I rate the technical support from Zadara as nine out of ten.
 

Scalability Issues

Sentiment score
7.1
Pure FlashArray X NVMe offers scalable storage with low latency, easy upgrades, though capacity customization and high costs are noted.
Sentiment score
7.4
NetApp FAS Series offers seamless scalability, integrating old and new components for medium to large enterprises despite potential cost issues.
Sentiment score
7.6
Zadara provides scalable, flexible workload management, supporting business growth with adjustable tiers and high performance for various needs.
It is highly scalable.
It is suitable for both medium-sized and enterprise businesses.
It hasn't broken down anytime in the last six to seven years, despite hurricanes, earthquakes, and power outages.
NetApp FAS Series is scalable, and it is possible, but you need to pay.
The NetApp FAS Series is scalable and offers numerous solutions, but only if customers are willing to invest in the shelves.
Zadara is a fully-fledged platform, and our customers are happy with its use.
 

Stability Issues

Sentiment score
8.1
Pure Storage offers exceptional stability and reliability with outstanding support, consistently achieving high user ratings for performance and service.
Sentiment score
8.0
The NetApp FAS Series is praised for stability and reliability, with users noting minimal issues and high performance.
Sentiment score
7.5
Users appreciate Zadara for its stability, high-availability, and reliability, noting minimal downtime and dependable performance in demanding environments.
During the eight years, there have been no problems such as hardware failure or stopping.
I would rate the stability of the solution as a ten out of ten.
I would rate the stability of the product at seven out of ten.
When panic occurs on the node, it reboots itself, and we have experienced numerous hardware-related issues.
 

Room For Improvement

Pure FlashArray X requires cost-effective improvements in UI, integration, cloud features, multitenancy, analytics, backup, AI, and scalability.
NetApp FAS Series needs enhancements in flexibility, pricing, integration, performance, documentation, support, virtualization, and scalability to address user concerns.
Zadara needs better communication, advanced features, broader support, improved infrastructure, and user-friendly upgrades to enhance market competitiveness.
We would appreciate a built-in transparent failover in the next release to eliminate the need for a separate metro cluster.
I'm eagerly anticipating the roadmap's promise of introducing multiple controllers, which could significantly boost scalability and resilience.
We mostly rely on long-term releases. We don't need the most up-to-date features, but we need a reliable environment.
Nutanix leads the business in this approach, and I feel that NetApp is missing some aspects, such as CPU, GPU, and RAM, in its AI portfolio.
There is an opportunity there for NetApp with Cloud Volumes ONTAP.
It was not possible to have a custom user inside ONTAP without the delete permission to delete the volume.
Adding AI capabilities could enhance the offering as well.
Maintenance can also be complicated, especially when deeper troubleshooting requires navigating the CLI and searching for logs.
 

Setup Cost

Enterprise buyers see Pure FlashArray X NVMe as a justified premium investment due to performance and comprehensive licensing.
NetApp FAS Series is pricey but offers good ROI and savings through bundled licensing, with support impacting overall costs.
Zadara offers predictable pay-per-use pricing, with all-inclusive features and support, appealing to cost-conscious enterprise buyers.
While the prices may be higher than those of other vendors, we see it as a market leader with benefits.
The support can be a bit pricey, but the solution is more cost-effective than anything else out there.
I would give it a nine out of ten in terms of costliness.
The pricing of NetApp FAS Series is not cheap, but in comparison to other vendors, NetApp FAS Series is affordable.
The pricing is considered expensive.
 

Valuable Features

Pure FlashArray X NVMe offers exceptional performance, reliability, scalability, and seamless VMware integration, enhancing workload efficiency and user experience.
NetApp FAS Series excels in high availability, integration, and efficient storage solutions, featuring robust disaster recovery and unified storage.
Zadara offers flexible cloud integration, scalable storage solutions, and predictable costs with high performance, reliability, and user-friendly support.
Pure Storage has signature security technology, which cannot be deleted, even if you are an administrator.
The platform's robust features include excellent sustainability tracking, and a comprehensive dashboard offering insights into IOPS, bandwidth, performance, and virtual activities.
Its data compression feature is the best that we have ever seen.
While NVMe disks are expensive and require three disks for parity calculations, hard drives in NetApp FAS Series are inexpensive, making it more cost-efficient per GB, even with RAID tech implementation.
One important feature for customers is its ease of use and continuity, enabling seamless usage across on-premise and cloud environments.
At this moment, autonomous ransomware protection is the key feature.
The most valuable feature is its storage management capability.
Zadara's troubleshooting feature is very valuable for me.
 

Categories and Ranking

Pure FlashArray X NVMe
Sponsored
Average Rating
9.0
Reviews Sentiment
6.7
Number of Reviews
36
Ranking in other categories
All-Flash Storage (14th), NVMe All-Flash Storage Arrays (6th)
NetApp FAS Series
Average Rating
8.8
Reviews Sentiment
7.1
Number of Reviews
108
Ranking in other categories
Deduplication Software (3rd), NAS (3rd), Modular SAN (Storage Area Network) (1st)
Zadara
Average Rating
8.6
Reviews Sentiment
7.6
Number of Reviews
12
Ranking in other categories
All-Flash Storage (33rd), Software Defined Storage (SDS) (18th), Compute Service (10th), Public Cloud Storage Services (15th), File and Object Storage (20th)
 

Featured Reviews

Jaehoon Oh - PeerSpot reviewer
Supports efficient storage management through volume snapshots and offers reliable non-disruptive upgrades
I have no specific improvements to suggest for Pure FlashArray X NVMe at this time. The performance statistics could be enhanced. I can see the performance statistics in the Pure Storage console, but it does not show the performance by 4K byte unit. It displays IOPS and bandwidth, but IOPS is about real use, and I want to know how many IOPS are currently running in 4K byte units. I cannot see that IOPS because most storage systems report their performance by 4K byte unit. I want to see Pure Storage performance by 4K byte unit to compare with other storage or other internal NVMe SSD.
Arnaud Salmon - PeerSpot reviewer
Offers good performance and
Once, I've been in a program, but they stopped supporting protocols like HTTP, STP, and that kind of stuff. All of the DIP supports at the beginning were kind of support when it was just Python and just five storage. And it happened a few times that the customer required the STP and HTTP protocol for storage. And I was surprised I couldn't do it anymore with NetApp. So, it would be beneficial for them to support both kinds of protocols. The only little black points that I would put on top of NetApp FAS Series. There is room for improvement in deployment and configuration processes. The thing with ONTAP is that we have a lot of layers, from the raw disks to the volumes we present to servers and configure. There are quite a lot of things to configure. Probably NetApp should ease the way to install that. In NetApp products, such as ONTAP and FAS, a solid understanding of storage is still necessary to handle configurations in larger systems. It's not the same with Pure Storage or Huawei. Even someone less familiar with storage could manage it, making it more accessible.
Kirubel Behailu - PeerSpot reviewer
Enhancing storage management efficiency with user-friendly experience
Our customers are using Zadara for their research and development environments. We provide infrastructure for government projects, but we are often not fully aware of their specific usage.  I typically use it for our infrastructure and offer both Zadara and Microsoft Azure to our customers Zadara…
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Manufacturing Company
10%
Financial Services Firm
10%
Government
6%
Manufacturing Company
17%
Computer Software Company
14%
Financial Services Firm
8%
Government
6%
Computer Software Company
21%
Manufacturing Company
16%
Government
5%
Comms Service Provider
4%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Pure FlashArray X NVMe?
Pure FlashArray X NVMe helps to improve our processing speed. It is user-friendly and easy to use.
What is your experience regarding pricing and costs for Pure FlashArray X NVMe?
The price of Pure FlashArray X NVMe is very expensive, though I do not know the actual price because I am using the E...
What needs improvement with Pure FlashArray X NVMe?
I have no specific improvements to suggest for Pure FlashArray X NVMe at this time. The performance statistics could ...
Which SAN product would you choose: IBM FlashSystem (FS9500) vs PureFlash Array/X NVMe vs PureFlash Array/XL NVMe?
Have you considered a NetApp FAS Storage for your NAS needs? I am sure it fits very well.
What is your experience regarding pricing and costs for NetApp FAS Series?
The pricing of NetApp FAS Series is not cheap, but in comparison to other vendors, NetApp FAS Series is affordable be...
What needs improvement with Zadara?
The initial installation was difficult because many steps required the command line interface (CLI). Maintenance can ...
What is your primary use case for Zadara?
I use this product as storage. Specifically, I use it as big storage. That's the main use case for Zadara ( /products...
What advice do you have for others considering Zadara?
As for the pros and cons, the main concerns are the complexity of the initial installation and the complicated mainte...
 

Also Known As

Pure FlashArray//X NVMe, Pure FlashArray//X, FlashArray//X
No data available
No data available
 

Overview

 

Sample Customers

Fremont Bank, Judson ISD, The Nielsen Company
Children's Hospital Central California, Plex Systems, PDF PNI Digital Media, Denver Broncos, PDF KSM Legal, Clayton Companies, Virginia Community College
Time, Inc. A&E Network, The Washington Post, News UK, McGraw Hill, Gilt, Toshiba, Deloitte, VMware
Find out what your peers are saying about NetApp FAS Series vs. Zadara and other solutions. Updated: July 2025.
865,484 professionals have used our research since 2012.