NetApp Cloud Backup vs Synology C2 Backup comparison

NetApp and Synology are both solutions in the Cloud Backup category. NetApp is ranked #34 with an average rating of 9.0, while Synology is ranked #23 with an average rating of 8.5. NetApp holds a 0.8% mindshare in CB, compared to Synology’s 1.3% mindshare. Additionally, 100% of NetApp users are willing to recommend the solution, compared to 100% of Synology users who would recommend it.

NetApp Cloud Backup

Read 4 NetApp Cloud Backup reviews

3,278 Views
1,410 Comparison Views

100% willing to recommend

Synology C2 Backup

Read 2 Synology C2 Backup reviews

2,794 Views
2,347 Comparison Views

100% willing to recommend

NetApp Cloud Backup

Synology C2 Backup

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 3, 2024

NetApp Cloud Backup and Synology C2 Backup compete in the cloud backup market, each offering unique advantages. Synology C2 Backup has the upper hand in pricing, whereas NetApp Cloud Backup is favored for its features and customer support, potentially making it the better choice for those valuing capability over cost.

Features: NetApp Cloud Backup offers advanced integration capabilities, comprehensive data protection, and scalability features, focusing on enterprise-level functionality. Synology C2 Backup provides intuitive simplicity, fast disaster recovery options, and robust security protocols, catering to a user-friendly approach.

Ease of Deployment and Customer Service: NetApp Cloud Backup allows a straightforward deployment process with seamless integration into existing infrastructures and robust customer support. Synology C2 Backup is easy to set up with efficient customer service, making deployment simpler, though NetApp provides more flexibility for complex configurations.

Pricing and ROI: Synology C2 Backup is typically more affordable with lower initial setup costs, appealing to small to medium-sized businesses seeking cost-effective solutions. NetApp Cloud Backup, though higher in setup cost, offers greater ROI for larger enterprises due to its extensive features and reliability. This reflects Synology’s cost efficiency advantage, whereas NetApp provides long-term value through comprehensive offerings.

To learn more, read our detailed NetApp Cloud Backup vs. Synology C2 Backup Report (Updated: June 2026).

Buyer's Guide

NetApp Cloud Backup vs. Synology C2 Backup

June 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

NetApp Cloud Backup

Ranking in Cloud Backup

34th

Average Rating

8.0

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Backup and Recovery (32nd), Deduplication Software (9th), Disk Based Backup Systems (5th), Cloud Storage Gateways (6th)

Synology C2 Backup

Ranking in Cloud Backup

23rd

Average Rating

8.6

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

SaaS Backup (14th)

Mindshare comparison

As of July 2026, in the Cloud Backup category, the mindshare of NetApp Cloud Backup is 0.8%, up from 0.4% compared to the previous year. The mindshare of Synology C2 Backup is 1.3%, down from 1.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Cloud Backup Mindshare Distribution
Product	Mindshare (%)
Synology C2 Backup	1.3%
NetApp Cloud Backup	0.8%
Other	97.9%

Cloud Backup

Featured Reviews

Mircea Sandu

Solutions Architect at SC PROSERVICECORP SRL

Offers protection and does scanning of the data in the storage

NetApp has a nasty way of dealing with the license for the product's on-premises virtual NetApp appliance that you need in your whole architecture, and it is not directly linked to NetApp Cloud Backup. It is not a feature that I want to change in NetApp Cloud Backup because the cloud backup service is architectured in a way that makes it available to users, so it looks pretty good to me. When you go to the other side, you can see what you want to have on-premises for the main side in order to have backup in the cloud via NetApp Cloud Backup. With the on-premises part, you need to have either a physical NetApp or a virtual NetApp. You only have two options for primary storage from the network. In the physical cases, it is pretty straightforward as you have pricing and something like a grid with your NetApp. The sales representatives explain how much it will cost you to have some physical NetApp storage based on performance, types, and so on. The support contracts are for three or five years. When it comes to the virtual NetApp, you can run on top of an existing VMware tool or a recent cluster; it gets nasty because they do not let you change the licensed server. Once you deploy a virtual NetApp with a licensed server that you have on-premises, you migrate off from that, but NetApp does not let you change the licensed server, which should be really simple.

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Zuhair Hasan

Manager, Information Technology Security at Nesma

Provides fast access to files and offers a reliable backup solution without compatibility issues

Versioning control helps speed up data recovery by providing easy access to previous versions of files. This is particularly useful when moving backups to off-site storage and deploying them quickly during installations. My experience with Synology Backup's security features includes partitioning for production environments, regular scans for new threats, and support for multifactor authentication. Password security is also emphasized, meeting basic security requirements. Before choosing Synology, consider its sensitivity in your network infrastructure, especially for critical backup and storage tasks. Prioritize security, including testing and recovery procedures, and evaluate the device's performance to ensure it meets your needs effectively. Overall, I would rate Synology C2 Backup as an eight out of ten.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"NetApp Cloud Backup performance is good and they have beneficial technology."

"NetApp is our go-to storage platform because of its flexibility, adaptability, and the different types of protocols it provides."

"One feature that works well for us is that the Cloud Manager is a completely agentless solution. There's a similar dashboard on both the versions for on-premises and the cloud, and with reference to the Cloud Manager, it's a little faster because there's nothing to be installed as such. Being agentless, it doesn't require any agent to be deployed on the targets where the backups are triggered."

"One feature that works well for us is that the Cloud Manager is a completely agentless solution."

"Scalability is very good."

"I rate the scalability a ten out of ten...It has a great impact on our business because we have the infrastructure deployed globally on four continents around the world."

"I find Synology C2 Backup valuable for its speed, features, and server compatibility."

"It's good for file services."

Cons

"One area that can be improved is around how we define the different KPIs. In particular, the business KPIs. I have my own in-house application for the business KPIs, so for example, with our policies around retention, which is a period of seven years, I have to read these parameters from other applications and I need them to integrate well."

"NetApp Cloud Backup could improve by being easier to use. Veeam solution is easier to use."

"Integration and reporting could be improved."

"The cost of the product could be lower. The licensing fee is based on terabytes, which can add up quickly if you have a large capacity, but it can work well for both small and large customers."

"There are some integration challenges when it comes to this, and I've spoken to the support team who say they have the REST APIs, but the integration still isn't going as smooth as it could be."

"NetApp has a nasty way of dealing with the license for the product's on-premises virtual NetApp appliance that you need in your whole architecture, and it is not directly linked to NetApp Cloud Backup."

"Improving the pricing would be great."

"The main drawbacks of Synology C2 Backup are slower processes in certain regions and less frequent updates."

Pricing and Cost Advice

"Our usage depends on the number of licenses we have. On the cloud, it's a pay-to-use kind of model which suits our needs well. Once we have the Cloud Manager installed, the licensing process is okay, regardless of whether we're running backups in the cloud or on-premises. Sometimes, we have to restrict the number of users as per the contractual agreement and in this case we simply cut down on the licensing."

"Cost could be lower."

"NetApp Cloud Backup has a subscription-based model and it is paid annually."

"If one is not cost-effective and ten is a highly cost-effective product, I rate the tool as a three. The tool is not so cheap."

Information not available

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Top Industries

By visitors reading reviews

Manufacturing Company

14%

Construction Company

11%

Financial Services Firm

11%

Comms Service Provider

12%

Manufacturing Company

10%

Outsourcing Company

Construction Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What's the 3-2-1 data protection that NetApp Cloud Backup offers?

Hi, the 3-2-1 data protection from this product is related to a backup strategy with the same name. I'm assuming you don't know about it so I'll tell you in a few words. In its essence, this backup...

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Is NetApp Cloud Backup secure for backup?

I've just started using NetApp Cloud Backup but my initial reason behind choosing it in the first place is that they advertise their high-security approach. So basically, they give you ransomware p...

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Is NetApp Cloud Backup expensive in your opinion?

It depends on how much exactly you count as expensive. For me, NetApp Cloud Backup isn't too expensive. I say that based on the services it provides and on the way it provides them. I think it's im...

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What is your experience regarding pricing and costs for Synology C2 Backup?

It's a reasonable price, but it could be improved. I would rate the pricing a seven out of ten.

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What needs improvement with Synology C2 Backup?

None of the features require improvement as we only use it as a file server. However, improving the pricing would be great.

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What is your primary use case for Synology C2 Backup?

We primarily use it as a file server. We don't use Synology for backups; we only use it as a file server.

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Overview

NetApp Cloud Backup is a comprehensive data protection service featuring efficient storage management, ensuring seamless data recovery and compliance across hybrid cloud environments.

Designed for scalability and reliability, NetApp Cloud Backup helps organizations manage backup operations in cloud-native environments, providing integrated solutions for data replication and retention. It streamlines backup processes, reduces costs, and enhances data security by offering advanced encryption and automated retention policies.

What are the main features of NetApp Cloud Backup?

Automated Backup Scheduling: Simplifies task management with customizable backup timelines.
Data Encryption: Ensures data security with robust encryption during transit and at rest.
Scalable Storage: Adjusts to meet demand, offering flexible capacity growth options.
Hybrid Cloud Support: Facilitates backup operations across cloud and on-premises environments.
Retention Management: Implements policies to maintain data availability while optimizing cost.

Why consider NetApp Cloud Backup for investment?

Cost Efficiency: Offers competitive pricing models that optimize storage and operational expenses.
Improved Data Security: Strengthens protection against data loss and breaches.
Time Savings: Streamlines complex backup processes, enhancing productivity.
Compliance: Supports regulatory compliance with detailed audit trails and data retention.

NetApp Cloud Backup is implemented across industries like healthcare and finance due to its robust security features and compliance support. In healthcare, it ensures patient data confidentiality, while in finance, it supports stringent data retention standards and rapid recovery during audits or operational disruptions.

NetApp

Synology C2 Backup offers a comprehensive solution for data protection and disaster recovery, suitable for businesses seeking secure and efficient backup options. Its reliable cloud services provide peace of mind with integrated backup solutions.

Synology C2 Backup is designed to meet the demands of a sophisticated audience by providing flexible data backup and recovery options. It ensures data security while offering seamless integration with Synology NAS devices and other platforms. Users appreciate its cost-effectiveness and scalability, enabling businesses to protect their critical data efficiently. Room for improvement includes enhancing user experience and expanding third-party integrations.

What are the valuable features of Synology C2 Backup?

Data Encryption: Provides end-to-end encryption for data security.
Flexible Backup: Supports both scheduled and continuous data backups.
Scalability: Easily scalable to meet growing data storage needs.
Seamless Integration: Integrates with Synology NAS devices for streamlined operations.

What benefits should users seek in reviews?

Cost-Effectiveness: Affordable pricing aligns with budget considerations.
Data Security: High-level encryption maintains data protection.
Reliability: Consistent performance ensures minimal downtime.
Scalability: Adapts to business growth without significant changes.

Synology C2 Backup is implemented across diverse industries, accommodating the specific needs of sectors such as finance and healthcare. Its secure cloud backup is particularly beneficial for industries requiring stringent data protection standards, offering peace of mind and regulatory compliance.

Synology

Buyer's Guide

NetApp Cloud Backup vs. Synology C2 Backup

June 2026

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