We compared Microsoft Exchange Online Protection and Trend Micro Cloud App Security based on our users' reviews in six categories. We reviewed all of the data, and you can find the conclusion below.
Features: Microsoft Exchange Online Protection offers seamless integration with Windows, a central alert console, and real-time monitoring of suspicious URLs. Trend Micro Cloud App Security is known for its wide range of intelligent features, including sophisticated data loss prevention and advanced email protection.
Room for Improvement: Microsoft Exchange Online Protection could offer more training and enhance its security features. Users also requested better encryption, gray email management, and integration with non-Microsoft platforms. Trend Micro Cloud App Security users have suggested that the policy settings should be improved. They also want better support for file attributes in the DLP module and improved admin management for multiple instances.
Ease of Deployment: Users had varied experiences setting up Microsoft Exchange Online Protection, ranging from easy to difficult. It may necessitate dedicated personnel for maintenance. The setup for Trend Micro Cloud App Security is simple and can take anywhere from 15 minutes to a few days. It requires two technical individuals for maintenance and deployment.
Service and Support: While some users found Microsoft support to be helpful and responsive, others experienced slower response times. Some users said they were satisfied with Trend Micro Cloud support, while others said there was room for improvement.
Pricing: Some users said Microsoft Exchange Online Protection is expensive, but others considered it reasonable. Trend Micro Cloud App Security is relatively expensive, requiring a yearly subscription and extra charges for implementation packages or professional services.
ROI: Microsoft Exchange Online Protection has proven to be a profitable investment. Trend Micro Cloud App Security provides a solid ROI by successfully analyzing and stopping harmful emails.
Comparison Results: Microsoft Exchange Online Protection is praised for its seamless integration with Windows and useful features like URL holding and threat management. At the same time, users say it could improve in areas such as pricing, documentation, and security features. Trend Micro Cloud App Security stands out with its unique DLP features, excellent email protection, and strong URL detection. At the same time, users have said that the price of Cloud App Security is a little steep, and some users said the support could be better.
"It's all running in the backend, so it doesn't affect the app functionality."
"It has a really nice web-based administration console."
"The threat management feature includes policies and alerts that are valuable."
"It is an easy solution."
"It provides security to both on-premises and Azure infrastructures."
"I like the product's ZAP feature."
"The pre-set policies and configuration analyzer are the most valuable features."
"The most valuable feature of Microsoft Exchange Online Protection is the accidental release of information protection capabilities. Additionally, the solution is easy to use."
"Dependable with ease of integration with other security products."
"The solution is easy to integrate."
"Trend Micro has DLP features in it, which separates it from other solutions."
"It has more intelligence features than other vendors."
"The most valuable feature of Trend Micro Cloud App Security is its stability across all platforms."
"Trend Micro Cloud App is easy to use and easy to install."
"Our business emails are very important and Trend Micro Cloud App Security has provided a high level of protection. Additionally, there are updating the solution frequently."
"The initial setup is pretty straightforward."
"It wasn't easy or intuitive enough for me to start using it. So, the reason was that the solution changed."
"Having orchestration features added to Microsoft Exchange Online Protection, particularly automation and remediation, would be quite useful."
"We have experienced issues while migrating from on-prem to the cloud. The tool needs to improve its stability."
"Microsoft has some training portals, but more could be developed."
"Not all settings can be configured automatically and most still require manual configuration. However, there is an automation tool available that can be used to input all the configurations either as a script or a tool it would be helpful."
"The solution needs to improve its backup."
"We would like the solution to have more in-built intelligence in the way that it reviews potential security risks, rather than our team constantly having to update the policies."
"The security compliance features need to be improved. Sometimes, a client's mailbox becomes full because of retained information and not because of mail. I would like to see improvement in block rules as well."
"The granulation of the policy setup needs to be better. Right now, it is too basic."
"In the next release, I would like to see the cost go down."
"There is room for improvement in the DLP component of Trend Micro Cloud App Security."
"The price of the solution could improve by being lower."
"The solution's technical support services could be better."
"It would be great if Trend Mail Cloud App Security would be joined with a web security solution, making it a multiple-network solution."
"Documentation could be improved; product cost is quite high."
"They should provide separate corporate-level licenses for two to three instances."
More Microsoft Exchange Online Protection (EOP) Pricing and Cost Advice →
More Trend Micro Cloud App Security Pricing and Cost Advice →
Microsoft Exchange Online Protection (EOP) is ranked 10th in Anti-Malware Tools with 34 reviews while Trend Micro Cloud App Security is ranked 16th in Anti-Malware Tools with 8 reviews. Microsoft Exchange Online Protection (EOP) is rated 8.2, while Trend Micro Cloud App Security is rated 8.2. The top reviewer of Microsoft Exchange Online Protection (EOP) writes "An effective email security solution that provides DLP, Safe Attachment, and Safe Links". On the other hand, the top reviewer of Trend Micro Cloud App Security writes "A straightforward setup and good reliability with useful security capabilities". Microsoft Exchange Online Protection (EOP) is most compared with Microsoft Defender for Office 365, Proofpoint Email Protection, Cisco Secure Email, Mimecast Email Security and Fortinet FortiMail, whereas Trend Micro Cloud App Security is most compared with Forcepoint ZT CDR (Zero Trust Content Disarm & Reconstruction), Joe Sandbox Ultimate, Microsoft Defender for Endpoint and WithSecure Cloud Protection for Salesforce. See our Microsoft Exchange Online Protection (EOP) vs. Trend Micro Cloud App Security report.
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