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Microsoft Entra External ID vs Microsoft Purview Insider Risk Management comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
4.0
Organizations saved time and costs with Microsoft Entra External ID, despite varied productivity impacts and integration learning curves.
Sentiment score
6.6
Microsoft Purview boosted ROI by enhancing data protection, efficiency, and compliance, reducing false positives, and involving external agencies.
It has led to cost savings as well as time savings because I can use a single solution for all applications.
Associate Director Automation at Dubai Holding
Companies can leverage it for setting up external identities without needing to develop their own solutions.
Lead Enterprise Architect at DigyCorp
In terms of return on investment, prior to using this product, our company managed our own mail server with all internal authentication happening on premises, resulting in a ROI in the thousands every year.
Network Security Administrator at a retailer with 51-200 employees
Purview saved us from potential lawsuits and the loss of confidential information, preventing legal issues.
Manager, Information Technology Security Compliance at a manufacturing company with 201-500 employees
The one example that I provided was worth significant attention, as the FBI and other organizations became involved, so I am assuming it was really important.
IC Sharepoint Administrator at a healthcare company with 1,001-5,000 employees
 

Customer Service

Sentiment score
4.9
Microsoft Entra External ID support experiences are mixed, with praise for knowledgeable staff but concerns about continuity and accessibility.
Sentiment score
4.8
Microsoft Purview Insider Risk Management's support varies by tier, with premium support praised and regular service facing challenges.
Companies without a Microsoft license for Entra ID or Azure portal cannot add Azure AD B2C, creating logistical issues for some of my clients who are unable to evaluate the platform.
Consultant at Artifield
The support for business applications, infrastructure support, and Entra has been mostly positive with highly skilled technicians.
Sales Manager - Program Manger at Altitudo srl
The documentation is very thorough, reducing the need for support.
Cloud Security Consultant at a manufacturing company with 10,001+ employees
Premium support provides excellent service, but it can be challenging for customers who cannot afford it.
Director at Scybers
Overall, I had a few issues, so I would rate the service a nine for Purview.
Manager, Information Technology Security Compliance at a manufacturing company with 201-500 employees
 

Scalability Issues

Sentiment score
6.2
Microsoft Entra External ID offers scalability and flexibility but faces latency issues and lacks some authentication methods.
Sentiment score
7.7
Microsoft Purview Insider Risk Management is praised for scalability, automation, policy creation, and multi-location efficiency despite alert speed concerns.
This is one of EID's weak points compared to Azure AD B2C, which offers customizable authentication options, including attribute and password combinations.
Consultant at Artifield
End-user workloads experience increased latency in a cloud environment compared to on-premises resources.
Director at iicon ltd
Microsoft Entra External ID is quite scalable, and I would rate its scalability between eight and nine out of ten.
Lead Enterprise Architect at DigyCorp
The capability of creating policies to facilitate detections and responses improved.
Manager, Information Technology Security Compliance at a manufacturing company with 201-500 employees
I believe Microsoft Purview Insider Risk Management scales well with the growing needs of the organization.
IC Sharepoint Administrator at a healthcare company with 1,001-5,000 employees
 

Stability Issues

Sentiment score
5.2
Microsoft Entra External ID is a stable SaaS, rated 8-10/10, with minimal downtime, reliable except for occasional external issues.
Sentiment score
7.6
Microsoft Purview Insider Risk Management is stable, dependable, and quickly resolves issues, with improved integration over time.
I'd rate the stability of the Microsoft Entra External ID as a 10.
Director of Technology at a hospitality company with 51-200 employees
The stability of this solution is very good.
Associate Director Automation at Dubai Holding
I have not encountered any stability issues with Microsoft Entra External ID.
Lead Enterprise Architect at DigyCorp
We have experienced minimal downtime, with Microsoft resolving issues within five to ten minutes maximum.
Director at Scybers
I would assess the stability and reliability of Microsoft Purview Insider Risk Management as having improved.
IC Sharepoint Administrator at a healthcare company with 1,001-5,000 employees
 

Room For Improvement

Microsoft Entra External ID needs cost reduction, faster sync, better security, improved SSO, UI, integration, support, and pricing clarity.
Microsoft Purview Insider Risk Management needs better alert customization, simplified UI, affordable pricing, optimized ML components, and non-Microsoft integration.
This is particularly challenging during enterprise agreement renewals, as it's difficult for customers to review costs leading to lengthy negotiations.
Sales Manager - Program Manger at Altitudo srl
Enhanced customizable login options and the ability to use attribute password logins are critical features that are required for Microsoft Entra External ID to gain dominance in the authentication market.
Consultant at Artifield
I would like to see a more detailed alert system that provides a summary of why alerts are generated, who is generating them, and the reasons behind it.
Cloud Security Consultant at a manufacturing company with 10,001+ employees
Microsoft's pricing is very expensive.
Director at Scybers
I feel Microsoft Purview Insider Risk Management can be improved by being able to identify patterns and practices of users to determine whether or not they fit the normal use case of a developer, an architect, and other roles.
IC Sharepoint Administrator at a healthcare company with 1,001-5,000 employees
It could be improved in terms of producing reports to provide information to the C-suite or others.
Manager, Information Technology Security Compliance at a manufacturing company with 201-500 employees
 

Setup Cost

Microsoft Entra External ID pricing varies, cost-effective for some, expensive for others, challenging cloud transition impacts evaluation.
Regarding pricing, the cost seems high for single sign-on, especially for external applications like Oracle.
Associate Director Automation at Dubai Holding
Microsoft's pricing is complex and difficult to fathom due to a range of different licensing options.
Director at iicon ltd
The cost can be a factor for Microsoft Entra External ID, but in general, it offers a scalable and efficient solution compared to deploying individual solutions.
Lead Enterprise Architect at DigyCorp
 

Valuable Features

Microsoft Entra External ID enhances security and efficiency by simplifying identity management and integration without on-premises infrastructure.
Microsoft Purview Insider Risk Management enhances threat detection and prevention with advanced analytics, role-based access, and seamless investigations.
It is crucial for hybrid environments, especially for integrating existing on-site infrastructures with cloud-based Active Directory, such as in Office 365 implementations.
Director at iicon ltd
EID unifies workforce users with external business partners, which is a very strong feature.
Consultant at Artifield
The detailed monitoring and reporting in Microsoft Entra External ID support compliance efforts effectively.
Manager, Identity & Access Management at a financial services firm with 10,001+ employees
It has saved us money on lawsuits and the loss of important confidential information that could lead to legal issues.
Manager, Information Technology Security Compliance at a manufacturing company with 201-500 employees
The scoring mechanism is exceptional because it eliminates the need to reinvent criteria for identifying risks, misconfigurations, or vulnerabilities.
Director at Scybers
We were able to remediate the fact that we had a North Korean spy working for us.
IC Sharepoint Administrator at a healthcare company with 1,001-5,000 employees
 

Categories and Ranking

Microsoft Entra External ID
Ranking in Microsoft Security Suite
16th
Average Rating
7.8
Reviews Sentiment
5.7
Number of Reviews
17
Ranking in other categories
Identity and Access Management as a Service (IDaaS) (IAMaaS) (10th), Customer Identity and Access Management (CIAM) (5th)
Microsoft Purview Insider R...
Ranking in Microsoft Security Suite
27th
Average Rating
8.0
Reviews Sentiment
6.2
Number of Reviews
5
Ranking in other categories
Insider Risk Management (2nd)
 

Mindshare comparison

As of May 2026, in the Microsoft Security Suite category, the mindshare of Microsoft Entra External ID is 1.8%, up from 0.7% compared to the previous year. The mindshare of Microsoft Purview Insider Risk Management is 2.2%, up from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Microsoft Security Suite Mindshare Distribution
ProductMindshare (%)
Microsoft Entra External ID1.8%
Microsoft Purview Insider Risk Management2.2%
Other96.0%
Microsoft Security Suite
 

Featured Reviews

FS
Consultant at Artifield
Offers strong identity unification but needs better customization
Microsoft Entra External ID can be improved with additional features, specifically customizable flexibility and a customizable user interface for the login dialog. Currently, the login dialog has very limited customization options, which only include font styles, colors, text messages, or brand icons. Last month, Entra ID introduced some customizable features in their login dialog, but this does not apply to Microsoft Entra External ID, indicating a significant gap between the two. In theory, Entra External ID can support many external identity providers where custom login dialogs could be integrated, potentially via SSO feature coordination, although I have not yet confirmed this. Hence, enhanced customizable login options and the ability to use attribute password logins are critical features that are required for Microsoft Entra External ID to gain dominance in the authentication market.
Karthik Ekambaram - PeerSpot reviewer
Director at Scybers
Have consistently built secure internal environments while implementing compliance tools for diverse customer needs
The customizable alerts system needs improvement. The detection rules are not extensive enough. There should be more possibilities for creating alerts based on additional criteria. While rules can be customized, the available criteria for creating detection rules should be expanded. Microsoft's pricing is very expensive. The Business Premium offering should be extended to enterprise customers, as it's currently limited to 300 users. There should be a tier below E5 that includes Microsoft Purview and other features. Currently, E5 licensing costs approximately 6,000 INR per user per month including taxes. Competitive solutions offer similar functionality at about 50% of Microsoft's cost. Email DLP is included in Business Premium or P1 licenses, while P2 licenses cover endpoint DLP and additional channels. Microsoft should introduce an intermediate tier below E5 that covers all P1 licenses, as customers often need coverage across the entire M365 suite.
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
11%
Manufacturing Company
9%
Government
7%
Computer Software Company
15%
Financial Services Firm
12%
Outsourcing Company
8%
Media Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise2
Large Enterprise6
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Microsoft Entra External ID?
Microsoft is flexible in the pricing for the product, so I cannot say that it is expensive, but definitely they are flexible in the price lists and their ways of doing payments.
What needs improvement with Microsoft Entra External ID?
Not really at the moment, but perhaps when we go deeper into using Microsoft Entra External ID, we may experience some things we may not prefer. However, up to now, we have not encountered anything...
What is your primary use case for Microsoft Entra External ID?
When I say identity, I mean Microsoft Entra External ID. We have been using Microsoft Entra External ID since the beginning of 2022. I am using it as a client. The purposes for using Microsoft Entr...
What needs improvement with Microsoft Purview Insider Risk Management?
I feel Microsoft Purview Insider Risk Management can be improved by being able to identify patterns and practices of users to determine whether or not they fit the normal use case of a developer, a...
What is your primary use case for Microsoft Purview Insider Risk Management?
My main use cases involve identifying issues related to problems with the current software deployments and whether or not it is being utilized correctly.
What advice do you have for others considering Microsoft Purview Insider Risk Management?
My advice to another organization that is considering using Microsoft Purview Insider Risk Management is to make sure they plan out their deployment very carefully because the biggest sticking poin...
 

Also Known As

Azure Active Directory External Identities
Microsoft Insider Risk Management
 

Overview

Find out what your peers are saying about Microsoft Entra External ID vs. Microsoft Purview Insider Risk Management and other solutions. Updated: April 2026.
894,738 professionals have used our research since 2012.