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Microsoft Entra External ID vs Microsoft Purview Insider Risk Management comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Entra External ID
Ranking in Microsoft Security Suite
18th
Average Rating
7.8
Reviews Sentiment
5.7
Number of Reviews
17
Ranking in other categories
Identity and Access Management as a Service (IDaaS) (IAMaaS) (9th), Customer Identity and Access Management (CIAM) (4th)
Microsoft Purview Insider R...
Ranking in Microsoft Security Suite
28th
Average Rating
8.0
Reviews Sentiment
5.7
Number of Reviews
5
Ranking in other categories
Insider Risk Management (2nd)
 

Mindshare comparison

As of January 2026, in the Microsoft Security Suite category, the mindshare of Microsoft Entra External ID is 1.6%, up from 0.5% compared to the previous year. The mindshare of Microsoft Purview Insider Risk Management is 2.4%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Microsoft Security Suite Market Share Distribution
ProductMarket Share (%)
Microsoft Entra External ID1.6%
Microsoft Purview Insider Risk Management2.4%
Other96.0%
Microsoft Security Suite
 

Featured Reviews

FS
Consultant at Artifield
Offers strong identity unification but needs better customization
Microsoft Entra External ID can be improved with additional features, specifically customizable flexibility and a customizable user interface for the login dialog. Currently, the login dialog has very limited customization options, which only include font styles, colors, text messages, or brand icons. Last month, Entra ID introduced some customizable features in their login dialog, but this does not apply to Microsoft Entra External ID, indicating a significant gap between the two. In theory, Entra External ID can support many external identity providers where custom login dialogs could be integrated, potentially via SSO feature coordination, although I have not yet confirmed this. Hence, enhanced customizable login options and the ability to use attribute password logins are critical features that are required for Microsoft Entra External ID to gain dominance in the authentication market.
Karthik Ekambaram - PeerSpot reviewer
Director at Scybers
Have consistently built secure internal environments while implementing compliance tools for diverse customer needs
The customizable alerts system needs improvement. The detection rules are not extensive enough. There should be more possibilities for creating alerts based on additional criteria. While rules can be customized, the available criteria for creating detection rules should be expanded. Microsoft's pricing is very expensive. The Business Premium offering should be extended to enterprise customers, as it's currently limited to 300 users. There should be a tier below E5 that includes Microsoft Purview and other features. Currently, E5 licensing costs approximately 6,000 INR per user per month including taxes. Competitive solutions offer similar functionality at about 50% of Microsoft's cost. Email DLP is included in Business Premium or P1 licenses, while P2 licenses cover endpoint DLP and additional channels. Microsoft should introduce an intermediate tier below E5 that covers all P1 licenses, as customers often need coverage across the entire M365 suite.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It's similar to using a Microsoft account to create accounts on other websites. We are also using Microsoft Entra to monitor which applications our guests are using. This allows us to filter, block, or adjust permissions for these applications as needed for our collaborators."
"The times that I have gone into it, I found it easy to use and I haven't had any issues with it."
"The most valuable feature for me is the firewall capabilities."
"The positive impact of Microsoft Entra External ID on my organization is that it enhances ease of use for the administrative side."
"The fact that it is quite integrated into the entire Microsoft environment makes it quite easy to use."
"Microsoft Entra External ID is more secure, offering a secure environment."
"Microsoft Entra External ID offers numerous advantages; there's no need to maintain anything on-premises, which results in a significant IT infrastructure cost saving."
"The most beneficial feature for us is the ease of setup. With about five clicks, we can generate unique IDs and keys and set up in less than 30 minutes. We can also generate these for multiple years simultaneously, which is convenient."
"Microsoft Purview Insider Risk Management was helpful in performing investigations after alerts were received."
"The best thing about Purview is that it's easy to integrate with our day-to-day environment. We have Active Directory, and Word and Excel. Using a third-party vendor and trying to integrate with our existing environment would be much more challenging."
"The scoring mechanism is exceptional because it eliminates the need to reinvent criteria for identifying risks, misconfigurations, or vulnerabilities."
"Insider Risk Management's graphing is highly specific and useful. You can see the last six months of data for the Microsoft tenant. You can easily find what you need. For example, you can filter for alerts about devices, emails, etc."
"An example of how these features from Microsoft Purview Insider Risk Management have benefited my organization is that we recently discovered a foreign actor, someone from North Korea took a job at our company and was pretending to be an employee, and with Microsoft Purview Insider Risk Management, they notified us of that problem and we were able to remediate the fact that we had a North Korean spy working for us."
 

Cons

"Technical support needs improvement."
"Single sign-on for external applications such as Oracle could be improved to be a little bit cheaper."
"A common concern among the customers I visit is the unpredictability of Microsoft's costs at every renewal. This is really bothersome for the customer, and I would say it is the worst element I have seen in these years."
"The quality of Microsoft customer support varies. With an enterprise contract, good resources are usually provided, especially in regions like Saudi Arabia or UAE. However, we have faced challenges with support quality, especially in some subcontinent areas where the resources might not be as experienced."
"Microsoft Entra External ID isn't a complete cloud-based account solution, as it must handle internal employees and collaborate with internal Active Directory."
"The cost is very high."
"The support engineers are not as skilled as our engineers. When they say something would not work, or there is no solution, we usually hear that Microsoft would not support this."
"There is room for improvement in AI technology for Microsoft Entra External ID, particularly in providing detailed alerts."
"My experience with the deployment of Microsoft Purview Insider Risk Management was a fifty-fifty situation because we have a very diverse network, and not all of it is on Microsoft products."
"Microsoft's pricing is very expensive. The Business Premium offering should be extended to enterprise customers, as it's currently limited to 300 users."
"The reporting capabilities sometimes leave a little to be desired. It could be improved in terms of producing reports to provide information to the C-suite or others."
"The user interface also isn't user-friendly. When we introduce Insider Risk Management to our clients, they often find it difficult to understand. There is too much information, and the UI is not scalable. Also, entry-level IT technicians are not always interested in learning something new. It should be clearer and easier to understand."
"For certain things, you need to install an agent. I understand it's for integrity, but if there could be a clientless solution for certain aspects, it would make life easier."
 

Pricing and Cost Advice

"We don't pay separately for Microsoft Entra External ID as it's part of our Microsoft Exchange subscription."
Information not available
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Financial Services Firm
12%
Manufacturing Company
9%
Government
8%
Computer Software Company
18%
Financial Services Firm
9%
Outsourcing Company
7%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise2
Large Enterprise6
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Microsoft Entra External ID?
The only problem that you might face with Microsoft now is their complex licensing model.
What needs improvement with Microsoft Entra External ID?
For the last four or five years, I have been in an IT manager function, focusing on making things happen and having technical persons execute tasks. In the last three months, I have transitioned to...
What is your primary use case for Microsoft Entra External ID?
I am looking for a new solution and investigating existing products. We are already working with Microsoft Intune and SOTI. I have been working in the past with a Kaseya product, specifically Datto...
What needs improvement with Microsoft Purview Insider Risk Management?
I feel Microsoft Purview Insider Risk Management can be improved by being able to identify patterns and practices of users to determine whether or not they fit the normal use case of a developer, a...
What is your primary use case for Microsoft Purview Insider Risk Management?
My main use cases involve identifying issues related to problems with the current software deployments and whether or not it is being utilized correctly.
What advice do you have for others considering Microsoft Purview Insider Risk Management?
My advice to another organization that is considering using Microsoft Purview Insider Risk Management is to make sure they plan out their deployment very carefully because the biggest sticking poin...
 

Also Known As

Azure Active Directory External Identities
Microsoft Insider Risk Management
 

Overview

Find out what your peers are saying about Microsoft Entra External ID vs. Microsoft Purview Insider Risk Management and other solutions. Updated: December 2025.
881,114 professionals have used our research since 2012.