We compared Microsoft Defender for Endpoint and Trend Micro Cloud App Security based on users' reviews in six categories. We reviewed all of the data, and you can find the conclusion below.
Features: Microsoft Defender for Endpoint excels in file protection, encryption, and ransomware defense. It integrates seamlessly with other Microsoft security products. Users appreciate its user-friendly interface and scalability. Trend Micro Cloud App Security is known for its wide range of intelligent features, including sophisticated data loss prevention and advanced email protection.
Room for Improvement: Users say Microsoft Defender for Endpoint should improve its central console and auto-recovery feature. Users also requested better reporting capabilities and integration with third-party platforms. Trend Micro Cloud App Security users have suggested that the policy settings should be improved. They also want better support for file attributes in the DLP module and improved admin management for multiple instances.
Ease of Deployment: Microsoft Defender for Endpoint's setup is straightforward. While it can be more complex for larger organizations, it is generally considered simple, particularly for smaller companies or those familiar with Microsoft environments. The setup for Trend Micro Cloud App Security is simple and can take anywhere from 15 minutes to a few days. It requires two technical individuals for maintenance and deployment.
Service and Support: Microsoft customer service garnered mixed feedback. Some praised the fast response times and expertise of the support engineers, while others were dissatisfied with slow replies and a lack of coordination among the support teams. Some users said they were satisfied with Trend Micro Cloud support, while others said there was room for improvement.
Pricing: Reviewers say Microsoft Defender for Endpoint is fairly priced, noting that it is typically included for free with Windows or Microsoft Office 365 subscriptions. However, some users believe that Microsoft's pricing could be more affordable, and others noted that their licensing models can be complex. Trend Micro Cloud App Security is relatively expensive, requiring a yearly subscription and extra charges for implementation packages or professional services.
ROI: Microsoft Defender for Endpoint delivers cost savings, enhanced efficiency, and heightened threat management. Trend Micro Cloud App Security provides a solid ROI by successfully analyzing and stopping harmful emails.
Comparison Results: Microsoft Defender for Endpoint offers sophisticated protection against ransomware, easy deployment, and smooth integration with Microsoft solutions. However, Microsoft’s customer support has received middling reviews, and users would like better compatibility with third-party solutions. Trend Micro Cloud App Security stands out with its unique DLP features, excellent email protection, and strong URL detection. At the same time, users have said that the price of Cloud App Security is a little steep, and some users said the support could be better.
"It's not really visible for the user - which is a benefit."
"The antivirus features are very useful."
"For threat-hunting, I'll put some threats in a test scenario. I've downloaded known viruses that are out in the public for testing. They're not really a virus but they've got a signature. Defender for Endpoint will automatically find those, quarantine them for me, and alert me to what it did. It gives me "automated eyes.""
"I like the fact that it has the ransomware solution in there. I'm glad that the ransomware solution is built into it. That's probably the biggest thing that I see in Microsoft Defender."
"We have just started to implement it. It is useful for protection from malware and ransomware."
"Microsoft Defender for Endpoint has been secure and there is zero maintenance required because it updates with Microsoft Windows."
"Stable endpoint manager, antivirus, and antimalware, with fast technical support and a straightforward setup."
"File protection is the most valuable feature. Antivirus security on the Level OS, Microsoft Defender, and Microsoft Guard for 2019."
"The most valuable feature of Trend Micro Cloud App Security is its stability across all platforms."
"The initial setup is pretty straightforward."
"The solution is easy to integrate."
"Dependable with ease of integration with other security products."
"Trend Micro has DLP features in it, which separates it from other solutions."
"Trend Micro Cloud App is easy to use and easy to install."
"It has more intelligence features than other vendors."
"Our business emails are very important and Trend Micro Cloud App Security has provided a high level of protection. Additionally, there are updating the solution frequently."
"Microsoft Windows Defender doesn't have a game mode."
"Microsoft Defender for Endpoint is effective for validating work, but not ideal for investigations."
"I would like to see the next generation of the tool improved to work with other operating systems, like Linux."
"The frequency of the patching, and the frequency of the updates, are not included with the free version."
"It should support non-Windows products better. Microsoft is now one of the leading vendors in the security area. So, they should be product-independent."
"The GUI is very complex and could be more user friendly."
"I have accounts for administrators and corporate employees, but I also have accounts for students. I can't split these types of accounts. I need a separate configuration for both... I need to research how I can get alerts for only the administrative machines."
"Its price could be better."
"Documentation could be improved; product cost is quite high."
"In the next release, I would like to see the cost go down."
"The granulation of the policy setup needs to be better. Right now, it is too basic."
"The solution's technical support services could be better."
"They should provide separate corporate-level licenses for two to three instances."
"It would be great if Trend Mail Cloud App Security would be joined with a web security solution, making it a multiple-network solution."
"The price of the solution could improve by being lower."
"There is room for improvement in the DLP component of Trend Micro Cloud App Security."
More Microsoft Defender for Endpoint Pricing and Cost Advice →
More Trend Micro Cloud App Security Pricing and Cost Advice →
Microsoft Defender for Endpoint is ranked 1st in Anti-Malware Tools with 182 reviews while Trend Micro Cloud App Security is ranked 16th in Anti-Malware Tools with 8 reviews. Microsoft Defender for Endpoint is rated 8.0, while Trend Micro Cloud App Security is rated 8.2. The top reviewer of Microsoft Defender for Endpoint writes "Eliminates the need to look at multiple dashboards by automatically providing one XDR dashboard to show the security score of each subscription". On the other hand, the top reviewer of Trend Micro Cloud App Security writes "A straightforward setup and good reliability with useful security capabilities". Microsoft Defender for Endpoint is most compared with Intercept X Endpoint, Symantec Endpoint Security, CrowdStrike Falcon, SentinelOne Singularity Complete and Cortex XDR by Palo Alto Networks, whereas Trend Micro Cloud App Security is most compared with Joe Sandbox Ultimate, Forcepoint ZT CDR (Zero Trust Content Disarm & Reconstruction), WithSecure Cloud Protection for Salesforce and Microsoft Exchange Online Protection (EOP). See our Microsoft Defender for Endpoint vs. Trend Micro Cloud App Security report.
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