Microsoft Configuration Manager vs OpenText Operations Orchestration comparison

The compared Microsoft and OpenText solutions aren't in the same category. Microsoft is ranked #7 in SM , with an average rating of 8.0, and holds a 5.3% mindshare in the category. OpenText is ranked #24 in PA , with an average rating of 8.5, and holds a 0.7% mindshare. Additionally, 90% of Microsoft users are willing to recommend the solution, compared to 92% of OpenText users who would recommend it.

Microsoft Configuration Man...

Read 81 Microsoft Configuration Manager reviews

1,884 Views
135 Comparison Views

90% willing to recommend

OpenText Operations Orchest...

Read 26 OpenText Operations Orchestration reviews

493 Views
196 Comparison Views

92% willing to recommend

Microsoft Configuration Man...

OpenText Operations Orchest...

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between Microsoft Configuration Manager and OpenText Operations Orchestration based on real PeerSpot user reviews.

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Buyer's Guide

Server Monitoring

June 2025

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Helped 860,632 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Microsoft Configuration Man...

Average Rating

8.2

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Server Monitoring (7th), Configuration Management (4th), Patch Management (1st)

OpenText Operations Orchest...

Average Rating

7.8

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

Process Automation (24th), Robotic Process Automation (RPA) (20th)

Mindshare comparison

Microsoft Configuration Manager and OpenText Operations Orchestration aren’t in the same category and serve different purposes. Microsoft Configuration Manager is designed for Server Monitoring and holds a mindshare of 5.3%, down 8.0% compared to last year.
OpenText Operations Orchestration, on the other hand, focuses on Process Automation, holds 0.7% mindshare, down 1.0% since last year.

Server Monitoring

Process Automation

Featured Reviews

MikeNelson2

IT Infrastructure Coordinator at NSW Government

Deployment recovery works well but requires configuration improvements

While I do not use the product frequently, many issues were due to configuration rather than the product itself. I cannot give an exact recommendation as it is not my area of responsibility. The team that uses it finds it adequate. It is presently good enough for us not to investigate other options. Overall, I rate the product a six out of ten.

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Ahmed Salman

Performance & Monitoring Supervisor at Saudi Telecom Company

Increases productivity with automation and robust orchestration capabilities

The community is very powerful, with extensive knowledge bases available. There are ready-made workflows, integration with other products, a nice user interface, and reporting. The tool is flexible, agent-based or agentless. It allows significant automation and has robust orchestration and reporting capabilities. It is easy to configure and use, leading to increased efficiency across our IT processes.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The technical support is good."

"I like a lot of the reporting capabilities and baseline configurations."

"The most valuable features are application deployment and task-sequenced imaging."

"The most valuable features are Remote Connect, SUP, Cloud functionality, Report, Query, and third-party patching."

"The product is very stable compared to older versions."

"Microsoft Configuration Manager helps with patch management."

"The major features of this product are the reporting tools. The most valuable features are package deployment and application deployment. Security management is also good because any vulnerability will be identified, and you can fix it. It's the best tool because you never know what kind of client you will have. For example, you may have your offices in low bandwidth remote areas. But it's achievable because it accommodates the bandwidth that you have available. Microsoft Endpoint Configuration Manager is an excellent reporting tool for your environment. If you want to know the details about the hardware configuration, software configuration, what is causing a problem, or when a new feature update comes in for Windows, even that goes on SCCM itself. A lot of deployment stuff."

"I manage software updates and operating systems for devices, and within seconds, we can remotely deploy a system for, say, 2,000 devices. Not only that, but we can also deploy scripts and create comprehensive compliance rules."

More Microsoft Configuration Manager pros

"In my environment, if I want to shut down all tools in one shot, I can create a workflow and run the workflow to shut down all tools in one go."

"The community is very powerful, with extensive knowledge bases available."

"It has reduced the time taken to go to market. In the past, we were struggling with building these integrations, but now the process has sped up and there is an added advantage of quick delivery. In addition, it is an agent-less solution, which provides more flexibility in terms of multiple options."

"The product is good functionality-wise. I am impressed with the tool's flexibility in customization."

"It's very stable. If you ask me for the success rate metrics, it's more than 90% for both."

Cons

"The TSM component could be improved."

"Based on my experience with SCCM 2016, the main, big issue is not having a good user-friendly environment. It needs much better GUI."

"It is a bit of an old and outdated product."

"On some hardware, we'd like an easier way to get peripherals attached."

"The setup was complex and I faced a lot of problems initially because I was new to the solution."

"SCCM should strive to enhance the accuracy of its reporting functions in order to avoid any issues with incorrect or inaccurate data."

"It is not easy to get good technical support, especially at level one."

"As far as load balancing across, they don't have that support yet, so that you can actually build multiple primaries and have it load balance across. They don't have any of that functionality yet. That would be a nice feature, to scale that way."

More Microsoft Configuration Manager cons

"I would prefer the addition of ready-made workflows for common scenarios such as Oracle database switchovers or Exchange server scenarios."

"Only the tool's support can be a drawback where improvements are needed."

"The tool's UI needs to be improved. It needs to have better administration features in future releases."

"There were a lot of scalability issues that we initially faced. Whenever I tried to deploy 100-200 endpoints, it became a huge challenge. We had to actually start using other tools like Tivoli Endpoint Management in order to patch the issues."

"The price is an area that should be addressed because the price is high."

Pricing and Cost Advice

"For enterprises, there is an annual license required to use this solution. The price of the solution could be cheaper. However, this is mostly because of the exchange rate from the dollar to the Nigerian currency."

"The price model is different for every client."

"When you compare this solution with other tools in the market you might actually find a lot of variation in the pricing and that's why people opt for the other tools rather than Microsoft tools."

"The price could be better."

"The price is competitive and reasonable."

"Microsoft provides a steep price for their enterprise products, but they offer very competitive pricing for their legacy customers."

"The solution operates on a licensing model that can be expensive."

"SCCM comes with its own version of SQL Server. If you use that SQL Server with SCCM and don't use it for another applications than you get an SQL Server for free."

More Microsoft Configuration Manager pricing and cost advice

"I do not have experience with the pricing or licensing of the product."

"The cost is very high compared to anything else available."

"The tool is expensive. I rate the tool a six if one is cheap and ten is very expensive."

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Top Industries

By visitors reading reviews

Financial Services Firm

12%

Computer Software Company

10%

Government

10%

Manufacturing Company

Financial Services Firm

26%

Manufacturing Company

Computer Software Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

How does Ansible compare to Microsoft Endpoint Configuration Manager (SCCM)?

Microsoft Endpoint Configuration Manager takes knowledge and research to properly configure. The length of time that the set up will take depends on the kind of technical architecture that your org...

See all answers

How to choose between ManageEngine Desktop Central and Microsoft Endpoint Configuration Manager (formerly SCCM)?

ManageEngine Desktop Central is very easy to set up, is scalable, stable, and also has very good patch management. What I like most about ManageEngine is that I can log on to every PC very easily a...

See all answers

What do you like most about SCCM?

One of the standout features of SCCM is its application management capabilities. It allows us to create packages efficiently and deploy them to specific groups within our network. This streamlined ...

See all answers

What is your experience regarding pricing and costs for Operations Orchestration?

The pricing is medium, and the automation helps in cost and time savings, resulting in substantial value for money.

See all answers

What needs improvement with Operations Orchestration?

I would prefer the addition of ready-made workflows for common scenarios such as Oracle database switchovers or Exchange server scenarios. This would save time by not starting from scratch each time.

See all answers

What advice do you have for others considering Operations Orchestration?

This tool serves as a central management hub, allowing seamless control of various IT processes via one console. I rate this solution eight out of ten.

See all answers

Comparisons

Red Hat Ansible Automation Platform vs Microsoft Configuration Manager

Compared 13% of the time

ManageEngine Endpoint Central vs Microsoft Configuration Manager

Compared 11% of the time

Tanium vs Microsoft Configuration Manager

Compared 8% of the time

BigFix vs Microsoft Configuration Manager

Compared 5% of the time

Quest KACE Systems Management Appliance (SMA) vs Microsoft Configuration Manager

Compared 5% of the time

More Microsoft Configuration Manager Competitors

Red Hat Ansible Automation Platform vs OpenText Operations Orchestration

Compared 46% of the time

Control-M vs OpenText Operations Orchestration

Compared 17% of the time

ServiceNow Orchestration vs OpenText Operations Orchestration

Compared 15% of the time

Appian vs OpenText Operations Orchestration

Compared 11% of the time

IBM BPM vs OpenText Operations Orchestration

Compared 11% of the time

More OpenText Operations Orchestration Competitors

Product Reports

Buyer's Guide

Microsoft Configuration Manager

June 2025

Download Microsoft Configuration Manager product report

Buyer's Guide

OpenText Operations Orchestration

June 2025

OpenText Operations Orchestration report

Download OpenText Operations Orchestration product report

Also Known As

Microsoft Endpoint Configuration Manager, System Center Configuration Manager (SCCM )

Micro Focus Operations Orchestration, Operations Orchestration, HPOO, HPE Operations Orchestration

Overview

Microsoft Configuration Manager helps IT manage PCs and servers, keeping software up-to-date, setting configuration and security policies, and monitoring system status while giving employees access to corporate applications on the devices that they choose. When Configuration Manager is integrated with Microsoft Intune, you can manage corporate-connected PCs and Macs along with cloud-based mobile devices running Windows, iOS, and Android, all from a single management console.

New features of Configuration Manager, such as the support of Windows 10 in-place upgrade, co-management with Microsoft Intune, Windows 10 and Microsoft 365 Apps for enterprise Servicing Dashboard, integration with Windows Update for Business, and more make deploying and managing Windows easier than ever before.

Microsoft

OpenText Operations Orchestration (OO) automates, integrates, and orchestrates any IT process, on cloud or off. Automate using low-code/no-code workflow authoring options. Integrate with an API rich, extensible platform. Centrally orchestrate powerful, scalable workflows.

With OO you can automate and orchestrate infrastructure automation and IT processes from service fulfillment to incident remediation, cloud service delivery, and disaster recovery.

Operations Orchestration offers the tools needed to provide enterprise wide orchestration capabilities:

Design automation workflows with a low-code/no-code designer canvas, content library, and API generator wizards.
Govern your automation in one place and centrally orchestrate powerful, scalable workflows in large, high availability environments.
Schedule workflows and make sure that SLAs are met and workflows execution happens when you need it.
Expose REST APIs to programmatically invoke orchestration from any external source.
Automate difficult interfaces with RPA robots that mimic screen based human actions.
Follow business and operational metrics to understand the value and the health of your orchestration environment.
Expose orchestration scenarios as services to your end users in an easy to use Self-Service catalog.

Operations Orchestration offers the following components:

OpenText

Sample Customers

Bank Alfalah Ltd., Wªrth Handelsges.m.b.H, Dimension Data, Japan Business Systems, St. Lucie County Public Schools, MISC Berhad

Casablanca INT, Internet Initiative Japan, Railway Information Systems, Samsung SDS, and Turkcell.

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